Overview

Smarthost Design Technologies LLC provides government-focused managed IT services for DoD and federal agencies. The company delivers fast, reliable IT support through a 24/7 help desk, remote monitoring, onsite desk-side support, and enterprise IT services such as system and network design, migrations, and upgrades. Its solutions rely on a staff of certified engineers who meet DoD Directive 8570.01 and ITIL/RMF/NIST standards, offering both remote assistance and cleared, in-person technicians worldwide. Smarthost differentiates itself with a 9-minute response time guarantee, a nationwide and global support network, and a strong emphasis on security and compliance, including RMF/ATO support and annual cybersecurity training. The goal is to provide timely, on-budget technology support that keeps government IT infrastructure secure, compliant, and continuously available.