Snapsheet has been named a Luminary in Celent's 2026 North America P&C Claims Systems report, the highest distinction amongst 66 evaluated systems. The cloud-native claims management platform was assessed on advanced technology, breadth of functionality, and customer base and support. The recognition coincides with the launch of Snapsheet AI, a native AI infrastructure that can be deployed within 90 days through no-code configuration. The company serves over 75 property and casualty carriers, third-party administrators, and managing general agents. Snapsheet's customer base has grown 60% year over year, spanning auto, property, and multiline commercial claims. The platform aims to replace legacy systems with integrated, cloud-native technology built for the full claims lifecycle.

PALO ALTO, Calif., May 7, 2025 /PRNewswire/ -- Liberate, the leading conversational voice AI platform designed to transform the insurance industry, has announced a new partnership and pre-built integration with Snapsheet, an industry leader in modern claims management technology. This collaboration allows insurance carriers to go live with a fully automated, AI-driven claims experience—without the heavy lift.With this integration, Snapsheet customers can easily add Liberate's conversational voice AI into their claims workflows, delivering fully automated first notice of loss (FNOL), claim status updates, and document requests—24/7, with zero hold times. The result is a faster, more affordable path to claims automation that doesn't require additional headcount or complex implementation."Liberate exists to help insurers break free from the inefficiencies and rising costs of manual work and deliver 5-star service at a fraction of the cost," says Amrish Singh, CEO and co-founder of Liberate. "Together with Snapsheet, we're giving insurers the ability to transform claims operations—within days, not months—and delight customers with always-on, conversational AI that gets things done."Snapsheet customers can now deploy voice-powered digital claims experiences using Liberate's pre-integrated platform, without writing a single line of code. This plug-and-play approach enables carriers to automate repetitive, high-volume tasks like FNOL intake and status checks, while maintaining compliance and delivering a human-like customer experience.Branch Insurance, a long-time Snapsheet customer, is already reaping the benefits of the integration and has achieved a 65% adoption rate for its new Voice AI + Digital FNOL claim reporting and a substantial 70% cost savings with Liberate."The integration with our claim system has improved data integrity and enhanced the vendor assignment process, leading to more consistent claim outcomes. These capabilities enable real-time data sharing that accelerates the entire claim process, which not only enhances accuracy, but also provides a much better customer experience," says Charlie Wendland, Chief Claims Officer at Branch."Liberate is a great, natural fit for Snapsheet's ecosystem considering we share a common vision and Liberate's technology/solution possesses tremendous strength and utility," says David Beck, Business Operations Manager, Snapsheet