SpotOn

SpotOn

Payment processing and customer engagement solutions

About SpotOn

Simplify's Rating
Why SpotOn is rated
B+
Rated B on Competitive Edge
Rated B on Growth Potential
Rated A on Rating Differentiation

Industries

Consumer Software

Enterprise Software

Fintech

Company Size

1,001-5,000

Company Stage

Series F

Total Funding

$890M

Headquarters

San Francisco, California

Founded

2010

Overview

SpotOn provides payment processing solutions specifically designed for small businesses, including restaurants, retail stores, and service providers. Their products include a suite of integrated customer engagement tools that help businesses receive payments quickly, boost revenue, and enhance operational efficiency. SpotOn's technology platform offers comprehensive digital solutions that simplify business management and growth. Unlike many competitors, SpotOn emphasizes user-friendly tools and exceptional 24/7 customer service. The company's goal is to empower small businesses by streamlining payment processes and improving customer interactions, ultimately driving their growth.

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Simplify's Take

What believers are saying

  • SpotOn's recognition in Fast Company's 2024 list boosts its brand reputation.
  • The appointment of new C-suite executives focuses on enhancing customer experience and talent.
  • SpotOn's Restaurant Tech Assessment Checklist aids restaurants in optimizing tech investments.

What critics are saying

  • Emerging fintech startups offer similar solutions at lower costs, threatening SpotOn's market share.
  • Rapid technological advancements may outpace SpotOn's integration capabilities, risking customer dissatisfaction.
  • Rising labor costs in restaurants could reduce spending on SpotOn's technology solutions.

What makes SpotOn unique

  • SpotOn offers a comprehensive suite of integrated customer engagement tools for small businesses.
  • The company provides 24/7 exceptional customer service, enhancing client satisfaction and loyalty.
  • SpotOn's AI-enabled marketing tool, Marketing Assist, is a first-of-its-kind for restaurants.

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Funding

Total Funding

$890M

Above

Industry Average

Funded Over

7 Rounds

Series F funding comparison data is currently unavailable. We're working to provide this information soon!
Series F Funding Comparison
Coming Soon

Benefits

Medical, Dental and Vision Insurance

401k with company match

RSUs

Paid vacation, holiday and sick time

Headspace membership

Home office equipment

Monthly cell phone and internet stipend

Unlimited access to virtual audio and visual workouts

Subscription to Linkedin Learning

Tuition reimbursement

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Finsmes
Dec 11th, 2024
Optimizing Restaurant Operations: A Guide To Streamlining Staff Scheduling

Photo by Elevate on UnsplashFor restaurants, efficient staff scheduling is not merely a logistical task but a critical component that directly influences their success. Effective scheduling ensures that the correct number of staff with appropriate skills are available at the proper times, aligning workforce capacity with customer demand. This alignment is essential for maintaining high service standards, controlling labor costs, and complying with labor regulations. Moreover, well-structured schedules contribute to employee satisfaction by providing clarity and predictability, reducing turnover rates, and enhancing overall morale. In an environment where operational efficiency and customer satisfaction are paramount, efficient staff scheduling through reliable employee scheduling software is a strategic imperative for restaurant owners and managers. The Challenges of Staff Scheduling in RestaurantsEffective staff scheduling in restaurants involves more than just filling shifts. Managers must consider various factors:Compliance with labor lawsRestaurants must adhere to federal and state labor regulations, including minimum wage laws, overtime provisions, and mandated break periods. Non-compliance can result in legal penalties and significant damage to the establishment’s reputation.Managing part-time workersPart-time employees often have varying availability, making it challenging to create consistent schedules that meet the business’s needs and employee preferences.Ensuring customer satisfactionUnderstaffing can lead to poor customer service, whereas overstaffing increases labor costs. Finding the right labor balance is crucial to maintaining service quality and profitability.Leveraging Technology for Efficient OperationsAdvancements in technology offer solutions to these challenges

PR Newswire
Dec 3rd, 2024
Spoton Unveils 2025 Predictions For The Restaurant Industry

Restaurants will rely on data-driven insights, AI, and redefined technology solutions to maximize profits, adapt to trends, and reclaim guest relationshipsSAN FRANCISCO, Dec. 3, 2024 /PRNewswire/ -- As the restaurant industry continues to face mounting pressures from rising costs, shifting consumer behaviors and sentiment, and the growing complexity of technology, SpotOn, a leading restaurant software and payments provider, reveals its 2025 predictions for independent restaurants. In the year ahead, operators will need to rethink their approach to technology, using it strategically to manage costs, improve efficiency, and stay ahead of industry challenges

PR Newswire
Nov 8th, 2024
Spoton Appoints Lambert Walsh As New Chief Customer Officer

Leading software and payments company strengthens its C-Suite to drive growth and customer success with addition of Chief Customer Officer and Chief People OfficerSAN FRANCISCO, Nov. 8, 2024 /PRNewswire/ -- SpotOn, a leading software and payments provider, is pleased to announce the appointment of Lambert Walsh as Chief Customer Officer (CCO) and Sarah Ekstrom as Chief People Officer (CPO). These strategic hires reflect SpotOn's commitment to delivering exceptional customer experiences and investing in talent development to support the company's next phase of growth

Business Wire
Jul 9th, 2024
SpotOn Recognized for Best Support & Highest User Adoption in G2's Summer 2024 Grid Report for Restaurant Point-of-Sale

According to user reviews, SpotOn was awarded Best Support and Highest User Adoption in Small Business Restaurant POS

Business Wire
Mar 19th, 2024
Spoton Named To Fast Company’S Most Innovative Companies List 2024

SpotOn was named one of the Most Innovative Companies in Dining by Fast Company, for making the wait for a table a lot more palatable. (Graphic: Business Wire)SpotOn was named one of the Most Innovative Companies in Dining by Fast Company, for making the wait for a table a lot more palatable. (Graphic: Business Wire)SAN FRANCISCO--(BUSINESS WIRE)--SpotOn, the top-rated software and payments partner for restaurants and small businesses, has been named to Fast Company’s prestigious list of the Most Innovative Companies for 2024. SpotOn earned the standing of number 9 in the Dining category, which recognizes companies driving the restaurant industry forward through technology.SpotOn joins the ranks of past winners like Open AI, AirBnB, and Microsoft on the Most Innovative Companies list because the software and payments company continues to revolutionize restaurant technology year after year. In 2023, SpotOn debuted both Seat & Send, a first-of-its-kind waitlist feature, and a suite of new, maximally flexible hardware to help keep its clients competitive in an industry facing rising food and labor costs with already razor-thin margins. The innovation continues with the company’s release of SpotOn Marketing Assist, its first automated, AI-enabled marketing tool for restaurants.“We are thrilled to see SpotOn’s innovative advancements to restaurant technology recognized by Fast Company,” said Matt Hyman, Co-CEO of SpotOn

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