S

SpotOn

Payment processing and customer engagement platform

Overview

SpotOn provides payment processing solutions and integrated customer engagement tools tailored for small businesses such as restaurants, retail stores, and service providers. It offers an end-to-end digital platform that helps businesses get paid faster, increase revenue, and improve efficiency by unifying payments, loyalty, booking, and ordering with operational tools into one system. Transactions generate revenue for SpotOn through processing fees and subscription fees for software services, while its consumer-facing app connects customers to merchants for deals, rewards, appointments, and orders. Compared with competitors, SpotOn combines payment processing with a wide suite of engagement and business-management tools in a single, easy-to-use platform backed by 24/7 customer support. The company’s goal is to help small businesses grow by simplifying payments, boosting customer engagement, and streamlining operations.

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About SpotOn

Simplify's Rating
Why SpotOn is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Consumer SoftwareEnterprise SoftwareFintechFinancial Services

Company Size

1,001-5,000

Company Stage

Series F

Total Funding

$915M

Headquarters

San Francisco, CA

Founded

2010

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What believers are saying

  • SpotOn said Q3 2026 signed hospitality locations rose 25% year over year.
  • Nov. 2026 Profit AI lifted Elvira's Cafe net sales nearly 17% in one season.
  • SpotOn won G2's #1 restaurant POS for eight straight seasons, reinforcing sales momentum.

What critics are saying

  • G2 reviews on Nov. 9, 2026 still cite setup pain, outages, and connectivity failures.
  • Toast, Square, and Clover still pressure SpotOn on pricing, hardware, and ecosystem breadth.
  • Restaurant transaction declines and tighter margins can crush renewals, making payments volume collapse.

What makes SpotOn unique

  • SpotOn unifies POS, payments, ordering, reservations, labor, and AI for restaurants.
  • Oct. 2026 SpotOn en Español added per-employee Spanish across POS, KDS, dashboard.
  • Q3 2026 Developer Portal and Integration Marketplace deepen stickiness for multi-location operators.

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Funding

Total Funding

$915M

Above

Industry Average

Funded Over

8 Rounds

Series F funding comparison data is currently unavailable. We're working to provide this information soon!
Series F Funding Comparison Coming Soon

Benefits

  • Medical, Dental and Vision Insurance
  • 401k with company match
  • RSUs
  • Paid vacation, holiday and sick time
  • Headspace membership
  • Home office equipment
  • Monthly cell phone and internet stipend
  • Unlimited access to virtual audio and visual workouts
  • Subscription to Linkedin Learning
  • Tuition reimbursement

Growth & Insights and Company News

6 month growth

0%

1 year growth

0%

2 year growth

0%
RegTech Analyst
Nov 3rd, 2026
SpotOn picks AiPrise to verify restaurant owners faster.

SpotOn picks AiPrise to verify restaurant owners faster. November 03, 2026 SpotOn, the US restaurant technology and payments provider, has brought in AiPrise, the identity verification company, to confirm who stands behind every business that joins its platform. Through the partnership, AiPrise will validate the individuals linked to each restaurant SpotOn signs up. Each person is checked against government data sources and screened against international watchlists, with both steps completed inside a single process. SpotOn gains assurance about the people running its restaurant partners before those businesses begin processing payments. The choice reflects a tension built into SpotOn's model. Supplying software and payment services to restaurants requires the firm to bring business owners aboard in large numbers, while also knowing precisely who controls each account. Those checks must be reliable, yet they cannot delay a new restaurant's launch. By combining identity confirmation and watchlist screening in one flow, SpotOn aims to satisfy both demands at once. SpotOn develops the software and payment tools that restaurants across the US depend on for daily operations. The company serves an industry defined by hectic service periods and narrow profit margins, where the systems supporting a business must keep pace with its demands. Rapid verification of each new partner forms part of how SpotOn delivers on that. AiPrise described itself as pleased to support SpotOn's work in keeping restaurants operating, and formally welcomed the company as a client. SpotOn chief compliance officer Lisa Lechner said, "Our restaurant partners want to be up and running fast, and we need to be certain who we're working with to keep their accounts secure from day one. AiPrise lets us do both without adding friction to onboarding." Enjoyed the story?

Associated Press
Nov 2nd, 2026
SpotOn's Profit AI helps Smoky Mountains cafe lift net sales nearly 17% in one season

Elvira's Cafe, a seasonal restaurant in Sevierville, Tennessee, grew net sales almost 17% year over year after using SpotOn's Profit AI tool to catch a spending slump early in its 2026 season. Profit AI flagged that spend per guest had fallen from $21.40 to $17.52. Owner Elvira Grant coached her team on raising spend and put more of her own time into marketing. Spend per guest has since recovered to $18.09 and has topped 2025 levels every month since April. The cafe closes each winter, so its five-month season makes or breaks the year. Grant checks the Profit AI dashboard for about five minutes a day. "I don't have the luxury of a slow season to fix a slow season," she said.

SpotOn
Oct 27th, 2026
SpotOn launches en Español with the most comprehensive in-product Spanish offering for U.S. Restaurant staff*.

SpotOn launches en Español with the most comprehensive in-product Spanish offering for U.S. Restaurant staff*. SpotOn launches en Español: restaurant staff can use the timeclock, POS, KDS and dashboard in English or Spanish, set per employee, device or user. Megan Palmer October 27, 2026 - 4 minutes read Each employee, device, and user account gets its own language setting, so a team can work in two languages on one shift. Key highlights * SpotOn en Español lets each restaurant worker choose English or Spanish. * Language is set per employee at the timeclock, per device on the POS and KDS, and per user in the dashboard. * SpotOn's Spanish-language optionality meets a core need in the US restaurant industry, where 21% of workers speak Spanish at home. SAN FRANCISCO - Oct. 27, 2026 - SpotOn, a leading restaurant technology provider, today launched SpotOn en Español, the most comprehensive in-product Spanish offering for U.S. restaurant staff. The new feature lets restaurant workers use the timeclock, POS platform, kitchen display system (KDS), and back-office dashboard in English or Spanish. Quick summary: SpotOn en Español is a staff-facing Spanish-language option across SpotOn's timeclock, POS, KDS, and back-office dashboard, meeting a core-need for the large number of restaurant workers in the US that speak Spanish. Why does Spanish-language software matter for restaurant teams? Restaurant teams in the U.S. have worked in English and Spanish for decades, but most of their software still runs in one language. Among restaurant and foodservice employees, 21% speak Spanish at home, compared with 15% of the total U.S. employed labor force, according to the National Restaurant Association's employee demographics data brief. Ownership reflects it too: 18% of U.S. restaurant firms are Hispanic-owned, a higher share than in the private sector overall, per National Restaurant Association analysis of Census data. SpotOn En Español gives those teams a POS platform that works in both languages. "We love the Spanish language experience," said Diego Pantoja of El Molcajete, a family-owned Mexican restaurant in Wilmington, Delaware. "It has made the system easier and more efficient for our team to use, especially for our employees who are more comfortable working in Spanish." How does SpotOn En Español work? SpotOn sets language at three levels. * Timeclock: each employee picks a language after entering their PIN. The device remembers, and no one else on that device is affected. * POS and KDS: each POS station and KDS monitor is set at the device level and can be toggled between languages. * Dashboard (back office): each user sets a language at signup, and it carries over to the mobile app. Reports, settings, and alerts switch with a toggle. Because each KDS monitor and printer is set separately, the grill can read tickets and printed chits in Spanish while the expo reads in English. A Spanish-speaking line cook and an English-speaking manager can work the same order without having to translate in their head. "Restaurants are run by teams that already work in two languages, so we felt strongly that the software should run that way too," said Bryan Solar, SpotOn Chief Product Officer. "We went through a full shift, from clock-in to the kitchen line to the back office, and put the setting where each person can use the product in the language they feel most comfortable in: with the employee, the device, and the user." How does SpotOn En Español compare with other restaurant POS platforms? SpotOn en Español is the most comprehensive in-product Spanish-language offering for restaurant staff in the U.S.* SpotOn builds its translations natively into the product. Toast's support center points users to Chrome's translate feature for Toast web pages and warns that some words may be "directly translated." Of the platforms reviewed, none documents a comparable per-employee language setting at the timeclock. Who supports SpotOn En Español clients in Spanish? Spanish is part of SpotOn's service model, from the first sales call to install and ongoing support. * 80+ bilingual sales reps and specialists, from first call to signed proposal. * 45+ onboarding, menu, and install specialists who build menus and install hardware in Spanish. * Spanish phone support from 6 a.m. to 11 p.m. Central every day, with English support available 24/7. * Spanish-speaking customer success and underwriting specialists. "Restaurants deserve a POS platform built around how their teams work," said Matt Hyman, co-founder and co-CEO at SpotOn "Our product team has has made that possible, and our bilingual sales reps, onboarding specialists, and support team deliver on it from the first call to the first shift, the way it should be." Availability and next steps SpotOn en Español is now available. Restaurant operators can see how it works on the SpotOn restaurant POS page, visit the Spanish language SpotOn website, or talk with a bilingual SpotOn specialist about switching a location over. About SpotOn. SpotOn is a leading restaurant technology company that builds practical AI into the tools operators rely on every day. Its restaurant management system brings together point-of-sale, online ordering, reservations, and labor management, plus access to top integrations into one platform. AI is integrated throughout so operators get the benefits of artificial intelligence without having to think about it. SpotOn backs it all with 24/7 support and hospitality. For more information, visit www.spoton.com. Media contact. *Based on SpotOn's review of publicly available documentation from Toast, Square, and Clover as of Oct. 5, 2026. "Comprehensive" refers to staff-facing Spanish-language functionality across the back-office dashboard (web and mobile), POS, KDS, and timeclock, including per-employee language selection at the timeclock.

SpotOn
Oct 21st, 2026
SpotOn grows signed locations 25% in Q3 2026, Named #1 Restaurant POS by G2 for eight consecutive seasons.

SpotOn grows signed locations 25% in Q3 2026, Named #1 Restaurant POS by G2 for eight consecutive seasons. Independent restaurants switched to SpotOn's restaurant POS for support, flexibility, and lower total cost while restaurant transactions declined nationwide. Megan Palmer October 21, 2026 - 5 minutes read Key highlights: * SpotOn grew signed hospitality locations 25% year over year in Q3 2026. * SpotOn added a run of notable new independent restaurant clients in Q3, including Ruby Chow's and Pour Destino, while expanding its platform through a new Developer Portal and Integration Marketplace. * Named the #1 restaurant point-of-sale system for the eighth consecutive season by G2, SpotOn introduced a redesigned Dashboard for operators with real-time performance tracking, unified guest reviews, and AI-powered profit insight enhancements. SAN FRANCISCO - October 19, 2026 - SpotOn, a leading restaurant technology provider, grew its signed hospitality locations 25% year over year in the third quarter of 2026, even as industry-wide restaurant sales stalled on weaker foot traffic. As restaurants nationwide faced declining transactions, new clients switched to SpotOn's restaurant management system for better support, flexibility, and fair pricing. Quick summary: SpotOn added 25% more signed hospitality locations year over year in Q3 2026, gaining share as independent restaurants switched point-of-sale providers during a slower quarter for the industry. G2 ranked SpotOn the best restaurant POS system for the eighth straight season, based on reviews from restaurant owners and staff. Why SpotOn grew locations. Independent operators are running on thinner margins than at almost any point in recent memory with total operating costs up roughly 36% from 2019. Foot traffic reflects that strain with restaurant transactions falling 3.9% year over year in September according to the Fiserv Small Business Index. With tight budgets, operators are taking a hard look at their POS platform costs and more of them are choosing SpotOn to do more with less. SpotOn is seeing that shift firsthand,with a run of independent restaurant clients switching over from other systems this quarter. Independent restaurants are looking for a platform that earns its keep, not another vendor to manage. Why restaurants are switching to SpotOn. Ruby Chow's, an Asian fusion restaurant in Atlanta, switched from Toast to SpotOn in Q3, adopting SpotOn's restaurant POS, reporting, and SpotOn Capital in a single switch. A SpotOn Capital restaurant loan consolidated the restaurant's existing financing into one payment. "We switched from Toast to SpotOn for three main reasons," said Brian Seo, General Manager and Partner at Ruby Chow's. "The most important one being the customer service is so much better. SpotOn has a dedicated account manager for me, and their support is so much faster. It's easy to feel like I have someone in my corner." SpotOn's new-account roster this quarter included a run of recognizable, high-traffic restaurant brands: * Brick & Bourbon has built its menu around bourbon since opening in Stillwater, MN, in 2018, from the smoked Maple Old Fashioned to a burger on a glazed donut bun, and has since grown to multiple Minnesota locations. SpotOn's restaurant management system gives the team the reporting needed to keep a creative menu and a busy bar running smoothly. * Pour Destino: A Spanish tapas restaurant and bar in Elmhurst, Illinois, with a living-room feel, a seasonal patio, and service from morning coffee to late-night cocktails. SpotOn's POS platform helps the team keep orders moving across the dining room, bar, and patio from brunch through last call. * Port Union: A Wicker Park restaurant and cocktail bar from James Beard Award-nominated Chef Rodolfo Cuadros, known for $1 oyster happy hours, Martini Wednesdays, and bottomless brunch. SpotOn's POS platform helps the team keep specials, bar tabs, and dinner orders in sync from happy hour to close. * Garozzo's is a Kansas City Italian tavern known for its chicken spiedini, with restaurants in Downtown Kansas City and Overland Park. Between dine-in, online ordering, catering, and party pans, the team relies on SpotOn's restaurant management system to keep every channel in sync. "Every account on this list chose SpotOn because they wanted a partner who actually understands running an independent restaurant - not a vendor who treats them like an afterthought next to a grocery chain or a big-box retailer," said Zach Hyman, Co-Founder and Co-CEO of SpotOn. "Twenty-five percent location growth in a tough quarter is what happens when our sales, go-to-market and support teams show up for independent restaurants every single day." #1 restaurant POS on G2 for eight straight seasons. Based on reviews from restaurant owners and staff, G2 has ranked SpotOn as the #1 restaurant point-of-sale system. This recognition reflects SpotOn's top rankings across multiple categories, including satisfaction, quality of support, and more. Fall 2026 is SpotOn's eighth consecutive season in the top spot on G2's Grid(R) Report for Restaurant POS. Platform updates that deepen daily use. SpotOn's Q3 releases expand the platform for partners and give existing clients more reasons to run their whole operation on SpotOn. Over the last quarter, SpotOn rolled out a redesigned Dashboard homepage this quarter, giving operators a modern, interactive snapshot of daily performance. Real-time sales tracking lets operators compare performance across custom time periods instantly, upgraded widgets like Staff Leaderboard and Top 5 Items help optimize day-to-day operations, and key performance data is now visible the moment an operator logs in - no digging through reports required. The Dashboard surfaces labor and payroll data directly: Employee Time, Payroll, and Payroll Summary reports streamlining payroll prep and giving operators real-time visibility into labor costs. A new Reviews page rounds out the update, pulling Google, Yelp, and direct guest feedback from SpotOn Order, the GoTo Place app, and Mobile Pay & Review into one unified view, so operators can trace feedback to specific orders and resolve issues faster. SpotOn further deepened its platform this quarter with a new Developer Portal and an expanded Integration Marketplace that now features SpotOn's own products alongside third-party tools. Additional updates - including an updated Profit AI insights view, KDS improvements, and the SpotOn Card for DayCheck employee tip access - extend the platform further into the daily operations of independent and multi-concept restaurant groups. Key figures. * 25% year-over-year growth in signed hospitality locations in Q3 2026 * #1 restaurant POS on G2 for eight consecutive seasons "Every product we shipped this quarter - the Marketplace, the labor reporting, DayCheck - started with the same question: what does an independent operator actually need that they're not getting today," said Matt Hyman, Co-Founder and Co-CEO of SpotOn. "That's our why. It's why our addressable market keeps growing. We're not adding verticals for the sake of it. We're following where operators are telling us they're stuck." Restaurant operators interested in learning more about SpotOn's point-of-sale platform can visit spoton.com/restaurant-pos. About spoton. SpotOn is a leading restaurant technology company that builds practical AI into the tools operators rely on every day. Its restaurant management system brings together the point-of-sale, online ordering, reservations, and labor management, plus access to top integrations into one platform. AI is integrated throughout so operators get the benefits of artificial intelligence without having to think about it. SpotOn backs it all with 24/7 support and hospitality. For more information, visit www.spoton.com. Media Contact:

Boland Hill Media, LLC
Oct 13th, 2026
Visa's next step in China and other digital transactions news briefs from 10/13/26.

Visa's next step in China and other digital transactions news briefs from 10/13/26. * Visa Inc. said the People's Bank of China has approved the global payment network's Application to Prepare, a step toward the establishment of a domestic bank-card clearing institution in China. Visa's goal is to establish processing for domestic payments in that country. * Euna Solutions, a technology provider for the public sector, said its Euna Payments unit has simplified management of its payment methods, allowing users to edit payment methods directly in their online accounts, among other actions. * Cyberattacks are on the rise in U.S. health care, with the average number of attacks per provider rising to 51 from 43 last year, according to the Cyber Insecurity in Healthcare report from the Ponemon Institute and Proofpoint Inc. AI agents acting without guardrails are now seen as the top cause of data loss, with 24% of respondents citing that factor. The fifth annual study relied on responses from 705 IT and IT security practitioners at U.S. health-care organizations. * Payments processor Repay Holdings Corp. said it will integrate its services with travel-and-expense management firm Emburse's account-payable technology to offer a single platform to businesses in legal services, health care, financial services, and other fields. * AetherBridge Financial Ltd., a Denver-based fintech, launched AetherBridge, which allows financial institutions to manage on a single platform transactions using both dollars and cryptocurrency. * New York City-based Payoneer said its Payoneer Canada Ltd. unit has been registered with the Bank of Canada as a payment service provider, a move the company says bolsters Payoneer's ability to process transactions in that country. * Transaction Network Services Inc., or TNS, said its payment orchestration platform now supports more than 100 alternative payment methods. * Priority Commerce announced a multiyear agreement to be the official orchestration partner of Rally, the name, image, and likeness agency for University of Notre Dame student-athletes. Rally will use Priority's NIL management platform, GameTime, to administer payments for NIL agreements. * SpotOn Transact LLC released SpotOn Handheld, a tableside point-of-sale terminal available to restaurant operators. SpotOn said new features include 30% faster processing than the previous device, a longer NFC range, and 18-hour battery life. * Payments-technology provider Xplor Technologies appointed Shivani Stumpf chief AI officer and chief technology officer and James Black president of the company's new global payments and infrastructure unit. Both appointments are effective now.

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