S

Stayntouch

Cloud-based hotel PMS with mobile-first operations

Overview

StayNTouch offers a cloud-based property management system (PMS) for hotels that helps operators streamline tasks and improve guest experiences. Its mobile-first PMS lets staff perform key duties—from check-in/check-out to automated upsells and real-time rate/availability adjustments—from anywhere. The service is subscription-based and combines cloud hosting, mobile accessibility, and automation to turn property management from a cost center into a revenue opportunity while reducing training needs. The goal is to help hotels run more efficiently, delight guests, and grow revenue with a scalable, easy-to-use platform.

Significant Headcount Growth

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About Stayntouch

Simplify's Rating
Why Stayntouch is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & AnalyticsEnterprise Software

Company Size

51-200

Company Stage

Late Stage VC

Total Funding

$86.5M

Headquarters

Bethesda, MD

Founded

2012

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Simplify's take

What believers are saying

  • Stayntouch earned Hotel Tech Report’s highest customer support certification on September 16, 2026.
  • Dream Hotels, Regency, and Storey expanded deployments in 2026, showing repeatable portfolio land-and-expand demand.
  • New integrations with Ramsi, Sadie, Laasie, IDeaS, and Staklio broaden upsell and automation revenue.

What critics are saying

  • Oracle OPERA and Mews keep bundling PMS, payments, messaging, and revenue tools through 2027.
  • A few marquee migrations, like Imperial and Regency, mask customer concentration across hospitality portfolios.
  • AI messaging, voice, loyalty, and RMS integrations raise support complexity and implementation failures could erode trust.

What makes Stayntouch unique

  • Stayntouch’s 1,400-plus integrations and open PMS architecture set it apart from closed hotel suites.
  • Imperial London Hotels migrated seven properties, including Royal National’s 1,379 rooms, in September 2026.
  • Sixth Street Growth invested $48 million in November 2026, validating the platform’s enterprise expansion.

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Funding

Total Funding

$86.5M

Above

Industry Average

Funded Over

6 Rounds

Late VC funding comparison data is currently unavailable. We're working to provide this information soon!
Late VC Funding Comparison Coming Soon

Benefits

  • Remote Work Options

Growth & Insights and Company News

6 month growth

0%

1 year growth

11%

2 year growth

11%
Banyan Business Outcomes
Oct 15th, 2026
An 85-room hotel built its own AI rate tools on an open PMS API.

An 85-room hotel built its own AI rate tools on an open PMS API. Union Square Plaza Hotel, an 85-room San Francisco independent, used Cloudbeds' open API to build AI-assisted inventory and rate tools, but reports no results yet. Union Square Plaza Hotel, an 85-room independent in San Francisco's theater district, built its own AI-assisted inventory and rate management tools on Cloudbeds' open API. Owner Sal Patel has no engineering background; his experience is in hotel operations, sales, marketing, revenue and distribution. The tools combine availability, occupancy, existing rates and reservations to support pricing decisions. Patel's reason is access. Full API access to the hotel's data means the property is not stuck relying on Cloudbeds' own roadmap. The case study reports no revenue, RevPAR or other performance results, so the benefit is unproven. The signal is who can now build: an operator, not a vendor. The same data is being reached from the other direction. Ladera announced an integration with Stayntouch's cloud PMS that gives management companies portfolio-wide commercial intelligence through read-only access, with no system migration. Ladera says commercial teams juggle five to eight disconnected systems per property and lose more than 12 hours a week to manual reporting. That is a vendor figure, worth testing against your own team's time. For operators, the first question is data access, before any AI tool selection. If your PMS exposes availability, rates and reservations through an API you can reach, a pricing experiment does not require a platform change. If it does not, every manual hour spent reconciling reports is labor cost with no revenue decision attached to it. Ask your PMS vendor in writing what is exposed, at what cost, and who owns the data. Then pick one number to track - rate decisions made per week, or hours of reporting saved - so the next case study comes with results.

PR Newswire
Sep 25th, 2026
Stayntouch powers full PMS migration across Imperial London Hotels, including the largest hotel in Western Europe.

Stayntouch powers full PMS migration across Imperial London Hotels, including the largest hotel in Western Europe. Sep 25, 2026, 13:50 ET Imperial London Hotels completes a phased, seven-property migration to Stayntouch, culminating in the 1,379-room Royal National Hotel going live on the platform. BETHESDA, Md., Sept. 25, 2026 /PRNewswire/ - Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, announced the completion of a full PMS migration across Imperial London Hotels' portfolio. The rollout concluded with the successful cutover of the 1,379-room Royal National Hotel, the largest hotel in Western Europe and the largest property to join the Stayntouch platform in EMEA to date. Imperial London Hotels has welcomed guests to Bloomsbury for almost two hundred years across seven distinct properties, including restaurants, bars, and event spaces just steps from the British Museum. Imperial selected Stayntouch to modernize operations across its full estate and support a more efficient, guest-ready front desk at scale. The migration delivered value across Imperial's portfolio, including: * A phased rollout with zero disruption. Morton, Bedford, Tavistock, President, City Sleeper, Royal National and The Imperial each transitioned on schedule, hotel by hotel. * Enterprise scale, proven. Stayntouch now runs the operations of one of the largest hotels in Europe, alongside boutique and mid-size properties in the same portfolio. * Fast turnaround on integrations. SSO, invoicing, purchase order workflows, and financial reporting enhancements were delivered in close coordination with Imperial's team throughout the rollout. * Guest-facing check-in, streamlined. Digital Registration Cards let Imperial's guests complete pre-arrival details and sign registration digitally, cutting front desk wait times across all seven properties. * Self-service at scale. Stayntouch Kiosk gives guests the option to check in and out independently, freeing front desk teams to focus on service at Imperial's busiest, highest-volume property. Neil Braude, COO at Imperial London Hotels, said, "Moving seven properties to a new PMS, including the 1,379-room Royal National Hotel, required careful coordination and a partner we could rely on throughout the process. A key decision about selecting Stayntouch was not just the system but the people, which became clear very quickly that this was the right decision. The Stayntouch team worked closely with us at every stage, responded quickly when integrations or enhancements were needed, and helped us maintain momentum from one property to the next. Bringing each hotel live on schedule gave our teams confidence in the platform and in the partnership behind it." Jacob Messina, CEO of Stayntouch, said, "Imperial London Hotels is an impressive organization with a clear vision for how technology should support its teams and guests. A rollout of this size and complexity takes strong collaboration, and the Imperial team was an exceptional partner throughout the process. Their commitment to improving operations across the portfolio made this a natural partnership for Stayntouch. We are proud to welcome Imperial and excited about what we will accomplish together." "Imperial London Hotels is an incredible addition to the Stayntouch community and a hugely exciting partnership for our team in Europe," said Jeff Down, Head of Sales EMEA at Stayntouch. "Hotel groups across the region are looking for technology that can manage complexity without making their operations more complicated. Imperial is a fantastic example of what is possible, and I am incredibly proud to see seven iconic London properties now running on Stayntouch." About Stayntouch Stayntouch delivers a fully mobile guest-centric hotel property management system (PMS) with a comprehensive library of over 1,400 best-in-class integrations. Our cloud-native PMS empowers hotels to drive revenue, reduce costs, enhance service, and captivate their guests. Stayntouch's newly expanded PMS platform, Stayntouch 2.0, further simplifies hotel operations, allowing hotels to streamline and accelerate direct bookings, process payments easily, and simplify integrations, offering an even more enhanced guest experience. Stayntouch is supported by a team of professionals with deep roots in the hospitality industry and is a trusted partner to industry-leading management companies including Sage Hospitality, HEI Hotels & Resorts, EOS Hospitality, and Stoney Creek Hotels, innovative independent brands such as Village Hotels, Pod Hotels, and First Hotels, and iconic independent properties such as the TWA Hotel and Zoku Amsterdam. For more information, visit www.stayntouch.com. About Imperial London Hotels Imperial London Hotels is a family-run hospitality company that has welcomed guests to London since 1837. Now managed by the seventh generation of the same family, the company is based in Bloomsbury, where it operates eight hotels. Its portfolio includes eight full-service mid-range, boutique, and lifestyle hotels. The founding family members' vision of creating authentic and memorable guest experiences still lives on today. The 'family of hotels' includes Bedford Hotel, Tavistock Hotel, President Hotel, Morton Hotel, Royal National Hotel, City Sleeper at Royal National and The Imperial. It also operates Holiday Inn Bloomsbury. SOURCE Stayntouch

PR Newswire
Sep 2nd, 2026
Ramsi brings agentic AI revenue management to Stayntouch Hotels.

Ramsi brings agentic AI revenue management to Stayntouch Hotels. Sep 02, 2026, 10:05 ET Partnership connects Ramsi's AI-driven revenue management engine directly to Stayntouch's cloud PMS, giving independent and boutique hotels automated rate management, adjusted throughout the day, without a dedicated revenue manager. BOULDER, Colo. and BETHESDA, Md., Sept. 2, 2026 /PRNewswire-PRWeb/ - Ramsi, the agentic AI revenue management platform built for independent and boutique hotels, and Stayntouch, a global leader in cloud-based hotel property management systems, today spotlighted a certified integration connecting the two platforms. Hotels using Stayntouch's PMS now have direct access to Ramsi's automated pricing engine. Independent and boutique hotels face the same demand swings and competitive pressures as large chains, but without the dedicated revenue management teams that enterprise brands use to reprice daily. Many still set rates manually or rely on static seasonal calendars, leaving revenue on the table when demand shifts with little notice. Ramsi was built to close that gap for independently operated properties, pairing enterprise-grade data science with a setup simple enough to run without a dedicated analyst - a rare combination in revenue management. Stayntouch delivers a flexible, easy-to-use cloud PMS built for the way hotels operate today, with more than 1,400 integrations that give hoteliers the freedom to connect the technology that best fits their business. The Ramsi integration adds automated, AI-driven revenue management to that ecosystem for mutual customers. Once connected, Ramsi's AI agents monitor competitor rates, local events, weather, and booking pace, then turn every signal into a revenue recommendation, with the reasoning attached, that pushes directly into Stayntouch. Hotels can apply changes with one click or turn on full automation, with rates adjusting automatically throughout the day. The integration is certified, live in five business days, with no setup fees, integration fees, or onboarding work required from the hotel. With the Ramsi-Stayntouch integration, mutual customers gain: * Automated rate adjustments throughout the day, pushed directly into Stayntouch * Revenue recommendations with the reasoning attached, so the team always stays in control * A certified integration live in five business days, with no setup or integration fees "Hotels are best served when they can choose technology built to excel at a specific job, rather than being locked into a single all-in-one platform. Stayntouch is built around that same philosophy, giving hotels the flexibility to choose the best tools for their operation. With this integration, Stayntouch customers can pair a best-in-class PMS with an RMS built specifically to make sophisticated revenue management simple and automated," said Jeff Loucks, VP of Revenue Strategy at Ramsi. "Integrating Ramsi was seamless, and the revenue management it delivers is as smart and automated as the rest of our hotel operations. We're capturing demand in ways we couldn't before, and the results speak for themselves," said Robert Rajecsky, VP of Hospitality, Silver Companies, a Stayntouch customer. "Independent hotels shouldn't have to choose between sophisticated revenue technology and technology their teams can actually put to work," said Reid Webster, VP of Strategic Growth at Stayntouch. "Our open approach is about giving hotels the flexibility to choose the tools that fit their business and connect them seamlessly to the PMS. Ramsi is a strong example of that, integrating powerful, automated revenue intelligence with Stayntouch to help hotels respond to demand faster and make smarter pricing decisions." For mutual customers, the integration reflects a shared goal: giving independent and boutique hotels enterprise-grade tools, revenue intelligence from Ramsi and operational flexibility from Stayntouch, without enterprise overhead. About Ramsi Ramsi is an agentic AI revenue management platform built specifically for independent and boutique hotels, a segment historically underserved by revenue management tools designed for large chains. Ramsi was founded to make enterprise-grade revenue intelligence accessible to independent operators, without the cost or complexity of a dedicated revenue management team. Learn more at www.ramsi.com. About Stayntouch Stayntouch delivers a modern cloud property management system (PMS) that helps hotels run more efficiently, make work easier for their teams, and create a smoother experience for guests. With more than 1,400 integrations, Stayntouch gives independent hotels, hotel groups, and management companies the flexibility to choose the technology that fits their business and connect it with their PMS. Built by people who understand hotel operations, Stayntouch combines powerful hotel management capabilities with technology that is easy for teams to learn and use. Learn more at www.stayntouch.com. Media Contact SOURCE Ramsi

Sadie
Aug 5th, 2026
Sadie launches Stayntouch integration to automate guest calls and reservation management with voice AI.

Sadie launches Stayntouch integration to automate guest calls and reservation management with voice AI. August 5, 2026 Gabriel Menis Montreal, Canada, [August 5, 2026] - Sadie, the voice AI agent for the hospitality industry, today announced a new integration with Stayntouch, a cloud-native property management system built for modern hotels. Through the integration, Stayntouch-powered hotels can deploy Sadie as an intelligent voice agent that answers calls instantly, shares real-time rates and availability, and creates and manages reservations directly within Stayntouch. Designed as an always-on extension of the front desk, Sadie ensures guest calls are answered instantly, day or night. From sharing property information and real-time availability to booking and modifying reservations, handling service requests, and supporting guests in multiple languages, Sadie delivers immediate, professional support for both guests and hotel teams. "Phone calls remain one of the most important and highest-converting channels for hotels, yet they're also one of the hardest to staff consistently, especially after hours and during peak periods," said Gabriel Menis, Vice President of Partnerships at Sadie. "By integrating with Stayntouch, we're making it easy for hotels to deliver instant, personalized service over the phone while giving front-desk teams relief from repetitive call volume. The result is a better guest experience, more captured revenue, and more time for staff to focus on hospitality." By connecting directly to Stayntouch, Sadie helps hotels deliver a seamless voice experience backed by real-time property data. Each interaction reflects the hotel's brand while helping teams reduce missed calls, shorten response times, and convert more phone inquiries into direct bookings. Together, Sadie and Stayntouch empower hotels to elevate guest service, increase operational efficiency, and capture more revenue from one of hospitality's most valuable channels: the phone. About Stayntouch Stayntouch delivers a fully mobile guest-centric hotel property management system (PMS) with a comprehensive library of over 1,400 best-in-class integrations. Its cloud-native PMS empowers hotels to drive revenue, reduce costs, enhance service, and captivate their guests. Stayntouch's newly expanded PMS platform further simplifies hotel operations, allowing hotels to streamline and accelerate direct bookings, process payments easily, and simplify integrations, offering an even more enhanced guest experience. Stayntouch is supported by a team of professionals with deep roots in the hospitality industry and is a trusted partner to industry-leading management companies including Sage Hospitality, HEI Hotels & Resorts, EOS Hospitality, and Stoney Creek Hotels, innovative independent brands such as Village Hotels, Pod Hotels, and First Hotels, and iconic independent properties such as the TWA Hotel and Zoku Amsterdam. | Visit Stayntouch website: www.stayntouch.com. About Sadie Sadie is the AI-powered voice host built for the hospitality industry. Acting as an always-on extension of the front desk or restaurant floor, Sadie answers guest calls, takes reservations and orders, shares property information, and handles inquiries around the clock. Sadie helps hospitality operators capture more bookings, reduce staff strain, and deliver a consistent guest experience at every touchpoint. For more information, please visit: heysadie.ai | Book a live demo today and discover how leading hospitality operators are using Sadie AI to transform guest communications.

Laasie
Jul 1st, 2026
Laasie and Stayntouch announce strategic integration to power next-generation hotel loyalty experiences.

Laasie and Stayntouch announce strategic integration to power next-generation hotel loyalty experiences. Hotels can now combine Stayntouch's cloud-native PMS and booking technology with Laasie's flexible loyalty platform to drive more direct bookings, stronger guest engagement, and increased revenue. Laasie News Official Announcements July 1, 2026 Laasie, the loyalty platform built for every traveler, today announced a strategic integration with Stayntouch, a global leader in cloud-based hotel property management systems (PMS), allowing hotels to seamlessly connect guest profiles, reservations, and loyalty experiences across the guest journey. The integration gives Stayntouch customers access to Laasie's flexible loyalty platform, allowing hotels to offer points, instant rewards, cashback, or a combination of all three through a single guest-facing experience. As hotels increasingly look for alternatives to traditional points-only loyalty programs, the combined solution provides operators with the flexibility to design programs that align with their brand, guests, and revenue goals. Its vision has always been simple: loyalty should drive revenue, not just memberships. By integrating with Stayntouch, LaaSie is making it easier for hotels to launch modern loyalty programs that increase direct bookings, improve guest retention, and give travelers the power to choose the rewards that matter most to them. Seamless integration across the guest journey. The integration currently supports a comprehensive set of capabilities designed to eliminate manual work and create a frictionless experience for both hotel operators and guests: * Real-time reservation synchronization, including new, modified, and canceled reservations * Two-way guest profile synchronization between Stayntouch and Laasie * Loyalty member ID and tier status synchronization * Automated enrollment and loyalty recognition across the guest journey * Unified guest data to power personalized loyalty experiences LaaSie is focused on helping hotels unlock more value from every guest interaction through a truly open, cloud-native PMS. Its integration with Laasie extends that vision by enabling hotels to connect rich guest data with flexible loyalty experiences, making it easier to drive direct bookings, strengthen guest relationships, and deliver more personalized stays at scale. Beyond traditional points: A new standard for hotel loyalty. Together, Stayntouch and Laasie enable hotels to create highly engaging loyalty programs that go beyond traditional points accumulation. Hotels can reward guests with instant benefits such as dining credits, room upgrades, late checkout, local experiences, gift cards, and cashback, while still supporting traditional points-based earning and redemption models. Future phases of the partnership are expected to include deeper booking engine integrations, real-time loyalty benefit delivery to guest folios, personalized reward merchandising during the booking journey, and expanded support for automated guest recognition and redemption experiences. Built for independent hotels, management companies, and lifestyle brands. The integration is particularly valuable for independent hotels, management companies, resorts, and lifestyle brands seeking enterprise-grade loyalty capabilities without the complexity and cost of legacy loyalty systems. By combining Stayntouch's cloud-native PMS with Laasie's flexible loyalty infrastructure, properties of any size can now offer sophisticated, choice-based loyalty experiences that were previously only accessible to major hotel chains. Today's travelers are not all motivated by the same reward. Business travelers may prefer points. Leisure travelers often want instant gratification. Hotels need the flexibility to serve both. This integration makes that possible. A growing ecosystem of hotel partners. Laasie currently powers loyalty and guest engagement programs for more than 3,000 properties worldwide, helping hotels increase direct bookings, reduce OTA dependence, and strengthen guest relationships. Stayntouch delivers a full-featured PMS with a comprehensive library of over 1,400 integrations, trusted by industry-leading management companies including Sage Hospitality, HEI Hotels & Resorts, EOS Hospitality, and Stoney Creek Hotels, as well as innovative independent brands such as Village Hotels, Pod Hotels, and First Hotels. About Laasie. Laasie is the first loyalty platform built for every traveler. Through its flexible loyalty ecosystem, hotels can offer points, instant rewards, cashback, or guest-selected incentives that drive direct bookings and guest retention. Laasie's platform includes Retain, Convert, Acquire, and Flex, enabling hospitality brands to create loyalty experiences that increase revenue while giving guests the power of choice. Learn more at www.laasie.ai. About Stayntouch. Stayntouch delivers a full-featured Best-in-Class hotel property management system (PMS) with a comprehensive library of over 1,400 integrations. Their cloud-native PMS empowers hotels to drive revenue, reduce costs, enhance service, and captivate their guests. Stayntouch's newly expanded PMS platform, Stayntouch 2.0, further simplifies hotel operations, allowing hotels to streamline and accelerate direct bookings, process payments easily, and simplify integrations - offering an even more enhanced guest experience. In addition, Stayntouch is launching a new AI-powered Guest Messaging tool, providing hotels with a smarter, automated way to communicate with guests, handle routine requests, and elevate service throughout the entire stay. For more information, visit www.stayntouch.com. For media inquiries, partnership questions, or to learn more about the Laasie and Stayntouch integration, contact the Laasie team through its website or reach out directly to schedule a personalized program overview. Laasie News Official Announcements Official news, press releases, and announcements from Laasie. Stay up to date with the latest partnerships, product updates, and company milestones. Ready to turn insights into revenue? See exactly how Laasie drives direct bookings, guest spend, and loyalty - in a 15-minute demo.

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