Overview
Support Revolution provides third-party maintenance and support for Oracle and SAP software. It helps customers reduce costs—up to 90% less than current spend—by offering ongoing maintenance without forced upgrades or desupport dates, so clients can stay on their existing release for as long as needed. The company supplies its own patches, legislative updates, bug fixes, and support for customizations, covering issues across Oracle and SAP deployments. Compared with official vendor support, it differentiates itself by allowing long-term stay on current versions, delivering cost savings, and handling updates and fixes independently. The goal is to lower total ownership costs for Oracle and SAP software while maintaining reliable, continued support and compatibility.
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Simplify's take
What believers are saying
- VMware customers face 50% to 90% support savings, a sharp budget incentive.
- Support Revolution markets 24/7 global coverage across 116 countries, widening enterprise reach.
- Broadcom’s price hikes create immediate churn pressure for customers in 2026.
What critics are saying
- Broadcom’s 2026 VMware licensing crackdown can shrink the addressable market fast.
- VMware support depends on legal room for third-party maintenance; one adverse ruling kills demand.
- Its website claims zero customers switched, signaling weak proof against incumbents and Broadcom.
What makes Support Revolution unique
- Support Revolution added VMware support on 2026-09-11, expanding beyond Oracle and SAP.
- It promises binding two-hour resolution SLAs, not vendor-style best-effort support.
- It targets perpetual-license customers with no forced upgrades and flexible shelfware policies.
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