SurveyMonkey

SurveyMonkey

Cloud-based survey SaaS for feedback insights

Overview

SurveyMonkey offers cloud-based survey and experience-management software that lets individuals, teams, and enterprises create online surveys, collect responses, and analyze results. It uses a freemium model with paid plans that unlock features like unlimited questions, higher response limits, branding, advanced analytics, collaboration, and access to SurveyMonkey Audience for targeted market research. The platform includes 250+ templates, AI-powered tools to optimize survey creation and analysis, and integrations with many apps. Its goal is to be the central platform for listening to customers and stakeholders, helping organizations collect, analyze, and act on feedback to improve products, brands, and experiences.

About SurveyMonkey

Simplify's Rating
Why SurveyMonkey is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & Analytics

Consumer Software

Enterprise Software

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

San Mateo, California

Founded

N/A

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Simplify's Take

What believers are saying

  • September 1 2026 platform upgrades add conversational AI survey building and HRIS integrations.
  • August 2026 ChatGPT plugin expands distribution to millions of enterprise AI users.
  • February 25 2026 free tools hub lowers acquisition friction with no-signup research calculators.

What critics are saying

  • Status page logged AI-feature outages on August 31 2026 and response delays September 3 2026.
  • STG can force margin cuts and asset sales before a 2027 exit.
  • OpenAI, Anthropic, and Google ship native survey tools, collapsing SurveyMonkey's standalone demand.

What makes SurveyMonkey unique

  • SurveyMonkey's 27-year feedback dataset powers Benchmarks and proprietary survey recommendations, September 2026.
  • ChatGPT, Claude, and Gemini connectors put survey workflows inside major AI interfaces.
  • G2 Fall 2026 crowned SurveyMonkey #1 in Online Form Builders and Consumer Insights.

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Benefits

Hybrid Work Options

Growth & Insights

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%

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