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About Synapse Health
Industries
Data & Analytics
Enterprise Software
Healthcare
Company Size
N/A
Company Stage
Late Stage VC
Total Funding
$40M
Headquarters
Evanston, Illinois
Founded
2016
Overview
Synapse Health builds a digital platform that streamlines the medical equipment ordering process for hospice and skilled nursing facilities. Its flagship product, Synapse Equip, centralizes DME ordering, real-time updates, and communication between patients, prescribers, providers, and health plans to speed up orders and cut costs. The system works by letting clients place, track, and manage DME orders in one place, reducing phone calls and delays while providing up-to-date status information. It differentiates itself by focusing specifically on DME for hospice and nursing care, offering end-to-end visibility and service-fee revenue from providers and plans rather than hardware sales. The company's goal is to improve patient and prescriber experience, lower unit costs, and increase customer retention through efficient, technology-driven supply management.
Simplify's Take
What believers are saying
- Jay Shah appointed CFO on April 29, 2025, brings DME expertise from Integra Partners.
- Mandira Singh named President on April 16, 2025, drove growth at Collective Medical.
- Value-based care trend accelerates as Synapse leads DME modernization efforts.
What critics are saying
- Four C-level hires in 2025 signal leadership churn and internal disarray.
- Outdated CB Insights lists Cory Roberts as CFO despite Jay Shah's appointment.
- PointClickCare replicates platform with superior scale, eroding hospice market share.
What makes Synapse Health unique
- Synapse Equip centralizes DME ordering for hospice and nursing with real-time updates.
- AI-powered platform reduces order times and costs while boosting patient experience.
- 99% customer retention through streamlined service fees to providers and plans.
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Funding
Total Funding
$40M
Above
Industry Average
Funded Over
2 Rounds
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Company News
Synapse Health Appoints Jay Shah as Chief Financial Officer. by Healthcare Executive Hires 04/29/2025 Leave a Comment. Jay Shah, Chief Financial Officer at Synapse HealthWhat You Should Know: – Synapse Health, a leader in advancing the durable medical equipment (DME) industry toward value-based care models, today announced the appointment of Jay Shah as its new chief financial officer (CFO). – Shah joins Synapse’s expanding executive leadership team, bringing extensive expertise in finance and a deep understanding of the DME ecosystem to the role. In his new role, Shah will leverage his considerable experience to support Synapse Health’s mission of creating a more streamlined and patient-focused DME process.Extensive Financial and DME ExpertiseShah brings over two decades of experience in managing global teams and leading significant corporate financial initiatives. His background includes direct experience within the DME sector, having most recently served as chief financial officer at Integra Partners, a DME services company. During his tenure there, he was instrumental in developing advanced analytical tools to drive efficiency. Prior to Integra Partners, Shah held several high-level leadership positions at American Express Company, including vice president and CFO for global commercial payments (overseeing the U.S., Canada, and Latin America), as well as CFO roles within the Global Prepaid Group and Global Real Estate Group
Synapse Health, a leader in advancing the durable medical equipment (DME) industry toward value-based care, announces the appointment of Mandira Singh as president.
Synapse Health Appoints Mandira Singh as President. by Healthcare Executive Hires 04/16/2025 Leave a Comment. Mandira Singh, President at Synapse HealthWhat You Should Know: – Synapse Health, a company focused on advancing the durable medical equipment (DME) industry toward value-based care, has announced the appointment of Mandira Singh as its new president. – Singh initially joined Synapse Health in August as a senior advisor and is now becoming part of the company’s expanding executive team. This team is focused on modernizing the DME ecosystem to better serve patients, prescribers, and DME provider partners. Singh Bio/BackgroundPrior to joining Synapse Health, Singh previously served as senior partner and chief platform officer at Habitat Health, launching the business, a joint venture with Kaiser Permanente in PACE, focused on elder care and vulnerable patients. Before that, she was head of product and chief operating officer of Collective Medical; upon its acquisition by PointClickCare, she was named senior vice president and general manager for the acute and payer business. In this role, Singh focused on driving growth for more than 1,000 hospitals and every national health plan in the U.S.Singh also was executive director at athenahealth, where she launched its marketplace and API-driven platform, delivering the first 200+ innovative apps to clients
Industry veteran brings value-based care expertise and supplier-side insights to new roleSKOKIE, Ill., Feb. 17, 2025 /PRNewswire/ -- Synapse Health, a leader in advancing the durable medical equipment (DME) industry toward value-based care, today announced the appointment of Shaw Rietkerk as Chief Operating Officer. In this role, Rietkerk will lead Synapse's core operations and revenue cycle management, bringing best-in-class service for patients, prescribers and supplier partners
SKOKIE, Ill., Feb. 17, 2025 /PRNewswire/ - Synapse Health, a leader in advancing the durable medical equipment (DME) industry toward value-based care, today announced the appointment of Shaw Rietkerk as Chief Operating Officer.
Synapse Health is Hiring for 3 Jobs on Simplify!
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About Synapse Health
Industries
Data & Analytics
Enterprise Software
Healthcare
Company Size
N/A
Company Stage
Late Stage VC
Total Funding
$40M
Headquarters
Evanston, Illinois
Founded
2016
Synapse Health is Hiring for 3 Jobs on Simplify!
Find jobs on Simplify and start your career today