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Synchrogistics

Third-party logistics provider with TMS analytics

Overview

Synchrogistics provides third-party logistics services in Raleigh, North Carolina, helping manufacturers, growers, importers, and distributors consolidate and manage freight spend. It operates a technology-enabled, data-driven Transportation Management System (TMS) that handles all modes of transportation and allows clients to book, track, and confirm shipments using their own staff; when needed, Synchrogistics’ professionals assist on an as-needed basis. What sets it apart is its local Triangle footprint paired with national recognition for high growth and a strong culture, plus a focus on analytics, customized dashboards, and KPI-driven reporting to give clients greater visibility and continuous cost-saving improvements. The company’s goal is to make transportation spend more effective through careful management and data-driven insights that optimize the supply chain.

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About Synchrogistics

Simplify's Rating
Why Synchrogistics is rated
C
Rated C on Competitive Edge
Rated C on Growth Potential
Rated C on Differentiation

Industries

Data & AnalyticsAutomotive & TransportationConsultingEnterprise Software

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Greensboro, NC

Founded

2010

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Simplify's take

What believers are saying

  • Synchrogistics updated 3Q25 data in December 2025, signaling active product maintenance.
  • The index answered a real transparency gap in opaque LTL freight claims.
  • The company serves nationwide shippers seeking savings, risk reduction, and claims expertise.

What critics are saying

  • The index is a narrow product; customers can replicate benchmarks internally by 2027.
  • Claims ratios stayed near 0.35% through 3Q25, limiting urgency for paid adoption.
  • Heavy dependence on one niche metric creates existential risk if shippers stop valuing benchmarking.

What makes Synchrogistics unique

  • Synchrogistics built the first public LTL claims ratio index in June 2025.
  • It analyzes carrier claims data from 2020 across 40-50% of the LTL market.
  • The Raleigh firm packages freight claims analytics with managed transportation and consulting.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 401(k) Company Match
  • 401(k) Retirement Plan
  • Paid Vacation
  • Paid Holidays
  • Pet Insurance
  • Legal Services

Company News

Synchrogistics
Dec 9th, 2025
LTL Claims Ratio Index - Update 3Q25

LTL Claims Ratio Index - update 3Q25. Synchrogistics has released its Q3 2025 LTL Claims Ratio update, offering critical insights into an opaque corner of the less-than-truckload (LTL) industry. The industry LTL claims ratio remains steady at 0.35%, holding steady in the range it has held since early 2024. The LTL claims ratio is the total claims paid (in dollars) divided by carrier revenue. The 3Q25 claims ratio of 0.35% means that for every $1 million in LTL freight spend, a shipper can expect to receive $3,500 for claims compensation. Estimates for the size of the US LTL market range from $100 billion to $114 billion. Using the lower end estimate of $100 billion, a 0.35% claims ratio indicates that the industry pays out $350 million in claims settlements annually. The claims ratio has dropped from 0.59% in 1Q20 to 0.35% in 1Q25. While improving carrier and shipper freight practices are contributing factors, other factors such as a slower rate of growth in limitations of liability versus the rate of growth in LTL freight rates also play a role. Claims are an unfortunate part of freight. With the advent of the Synchrogistics LTL Claims Ratio Index, claims no longer need to be a mystery. About Synchrogistics. Synchrogistics is an award-winning third-party logistics provider based in Raleigh, NC. The company offers managed transportation, freight optimization, and supply chain consulting services to businesses nationwide. With expertise in freight claims management and advanced analytics, Synchrogistics helps clients reduce risk, drive savings, and improve supply chain performance. To gain full, free access to the Synchro LTL Claims Index and see how your freight claims performance compares, visit www.synchrogistics.com/synchro-LTL-claims-index/. Claim your analysis report today! How do your Claims Compare? Find Out for Free

Synchrogistics
Jun 23rd, 2025
Industry's First-Ever LTL Freight Index Tool

Raleigh, NC - Synchrogistics has launched the Synchro LTL Claims Index, the first-ever public claims index for Less-Than-Truckload (LTL) freight, a market-level tool that provides shippers with a standard to judge their own claims experience against a market benchmark for dry LTL shipments.

Synchrogistics
Aug 14th, 2024
Synchrogistics Ranks #2012 on Inc. 5000's Fastest-Growing Private Companies in America for 2024

Raleigh, NC - August 14, 2024 - Synchrogistics, a leading third-party logistics (3PL) firm based in Raleigh, NC, is thrilled to announce that it has been ranked #2012 on the prestigious Inc. 5000 list of the Fastest-Growing Private Companies in America for 2024.

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