
Work Here?
T-Mobile US operates as a national wireless carrier in the United States, providing voice, text, and data services to over 130 million customers and selling mobile devices. Its network runs on nationwide 4G LTE and 5G infrastructure, delivering service for postpaid and prepaid plans as well as wholesale partners. It uses a two-brand approach with T-Mobile and Metro by T-Mobile to reach different customer segments and combines wireless service with device sales. Its goal is to deliver reliable wireless service and 5G coverage across the United States while growing revenue from service plans and device sales and expanding its customer base.
Industries
Hardware
Consumer Goods
Company Size
10,001+
Company Stage
IPO
Headquarters
Bonn, Germany
Founded
1985
See people who can refer or advise you
Help us improve and share your feedback! Did you find this helpful?
Total Funding
$22.1B
Above
Industry Average
Funded Over
9 Rounds
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Paid Parental Leave
Family Planning Benefits
Childcare Support
Tuition Assistance
Short-Term Disability
Long-Term Disability
Voluntary Life Insurance
Voluntary Disability Insurance
Pet Insurance
Phone/Internet Stipend
T-Mobile boosts 5G with AI AutoPilot and Dynamic CX features. September 28, 2026 T-Mobile is upgrading its US 5G network with new AI automation tools, a move John Saw, T-Mobile's Chief Technology Officer, views as vital for resilience T-Mobile is rolling out new AI automation tools across its nationwide standalone 5G network to improve users' network experience and increase its resilience The operator recently announced that it is launching AutoPilot, an intent-based AI and machine-learning automation capability built into its existing Self-Organizing Network (SON), that allows T-Mobile's network to adjust faster in response to changing conditions. T-Mobile has also expanded its use of Dynamic CX, which was initially introduced im June 2026, across its full nationwide network. Dynamic CX is an AI system that anticipates capacity demand ahead of major events and automatically optimises network performance. Upgrading network automation. During recent tests, AutoPilot completed real-time network adjustments in approximately half the time it previously took. If a cell site goes offline, the intent-based AI rapidly dictates how neighbouring sites should adjust to mask coverage gaps while engineers resolve the physical fault. "The next era of network resilience is about building a network that can think, adapt and act faster in the moments that matter," says John Saw, T-Mobile's Chief Technology Officer. "With AutoPilot, Telco Magazine is taking the intelligence already built into its Self-Organizing Network and giving it even more ability to respond as conditions change, whether that means helping close a coverage gap caused by extreme weather, optimising performance or keeping customers connected during unexpected disruptions. "That's what makes a great 5G network stronger: not just more capacity, but more intelligence behind every connection." The next era of network resilience is about building a network that can think, adapt and act faster in the moments that matter. John Saw, T-Mobile's Chief Technology Officer Preparing for severe weather. The operator demonstrated the value of its SON infrastructure during Winter Storm Fern, keeping cell sites online for more than 250,000 additional minutes across more than 30 states. The SON allowed T-Mobile to make more than 30,000 antenna adjustments during the storm to mitigate customer impact and conserve backup battery power. These network automations, combined with generator deployments, restored coverage to 68% of affected customers within one hour and 98% within eight hours. T-Mobile is also deploying hybrid generators that keep network sites operational up to 50% longer during extended commercial power outages. "Resilience isn't something you add when a storm is coming," says Salim Kouidri, T-Mobile's Senior Vice President of Field Engineering and Operations. "It's built in, every day. "T-Mobile's 5G network is at the heart of our customers' experience, and we keep investing in new technology, infrastructure, backup power and diverse transport, so it's ready when people need it most." Enhancing emergency communication. The resilience strategy incorporates deployable network assets and satellite connectivity, which supported 144,000 messages across Hawai[[ʻ]]i during Hurricane Lala and Tropical Storm Moke. Teams travelled to heavily affected locations such as Ocean View on the Big Island to provide charging equipment, power packs and replacement devices to residents who had been without commercial power for days. T-Mobile uses its standalone 5G architecture to deliver T-Priority, a dedicated network service that provides preemption and priority access for first responders. T-Mobile's partners include: Starlink/SpaceX: Underpins T-Mobile's T-Satellite low-earth orbit (LEO) satellite connectivity service, which provides direct-to-cell messaging and satellite backhaul redundancy during outages or in remote areas. Motorola Solutions: A supplier of mission-critical communications services and products. Its APX NEXT smart radios are integrated with T-Mobile's T-Priority and T-Satellite services, providing first responders with unified land mobile radio (LMR), 5G, and satellite communications. Amdocs: Signed a multi-year deal with T-Mobile back in February 2026 to continue supporting its consumer and business domains, while adding GenAI where applicable. Executives. * John Saw President of Technology, Chief Technology Officer * Salim Kouidri Senior Vice President Engineering Operations Company Portals
T-Mobile discloses breach exposing more than 1M customers' personal information GeekWire T-Mobile discloses breach exposing more than 1M customers' personal information GeekWire |!| Birmingham Discover more Demographics Politics (Right)
U-wifi, a 5G home and business internet provider, has announced a Mobile Virtual Network Operator agreement with T-Mobile to expand affordable internet access across the US. The programme, launching on 1 October, aims to address connectivity gaps following the expiration of the FCC Affordable Connectivity Program, which previously subsidised internet for 23 million households. The initiative will combine T-Mobile's 5G network with U-wifi's FreeU technology, an ad-supported platform that allows subscribers to reduce or eliminate monthly bills by watching advertisements. The service targets underserved communities, low-income households, students, seniors, and veterans. U-wifi CEO Donald Workman said internet access has become "essential infrastructure", whilst T-Mobile's Dirk Mosa emphasised the company's commitment to keeping people connected without compromising on speed or experience.
T-Mobile adds ai-powered AutoPilot to make its 5G network more resilient. T-Mobile is leaning further into AI-driven automation to keep its network running smoothly, both during everyday operations and in the middle of major storms and events. The carrier announced new AutoPilot capabilities built into its Self-Organizing Network, along with the nationwide expansion of a demand-forecasting tool called Dynamic CX. According to T-Mobile's announcement, AutoPilot uses intent-based AI automation to figure out what adjustments are needed to hit a specific network outcome, so if a cell site goes down, the system can quickly determine how nearby sites should compensate while engineers work on the underlying problem. T-Mobile says recent testing showed AutoPilot cutting the time needed for real-time network adjustments roughly in half. Dynamic CX, which uses AI to anticipate demand spikes ahead of major events like concerts or sporting events and adjust network performance automatically, is now rolling out nationwide after being used at events like this summer's international soccer championship and Lollapalooza. T-Mobile pointed to Winter Storm Fern as a real-world proof point for its existing Self-Organizing Network technology, saying SON helped keep sites online for more than 250,000 additional minutes across more than 30 states during that storm by conserving backup battery power and making more than 30,000 antenna adjustments. The company also says hybrid generators can now keep network sites operational up to 50% longer during extended power outages, and that new telemetry integrated into backup-power systems gives field teams real-time visibility into site conditions so they can prioritize resources faster. "The next era of network resilience is about building a network that can think, adapt and act faster in the moments that matter," said John Saw, T-Mobile's Chief Technology Officer, in the announcement. The timing lines up with National Preparedness Month, and T-Mobile noted it supported preparedness and response for nearly 200 incidents and planned events in 2026 alone, working alongside first responders and government agencies, underscoring how central AI-driven network management has become to the carrier's disaster response strategy this year.
New T-Mobile plan perks could be coming next week. You might be able to get discounted Apple Music, DoorDash DashPass, or Google AI, among others. Sep 23, 2026 - 1:56 PM ET Joe Maring / Android Authority Add Android Authority on Google: * T-Mobile may be adding new perks for subscribers. * Potential perks include subscriptions to Apple Music, Google AI, Xbox Game Pass, and more. * These perks were initially expected to go live today, but may be made available on October 1. Earlier this week, it was reported that T-Mobile was gearing up to offer a new set of perks to its subscribers, with options potentially including subscriptions to Apple Music, YouTube, DoorDash's DashPass, and more. Now, it appears that those new perks may be coming on Thursday, October 1. Its top deals of the day. The Mobile Report reported yesterday that, based on information from a source within T-Mobile, it expected something - likely the new perks mentioned above - to launch today, September 23. Now, though, it says that that launch has been delayed, "likely" until the beginning of next month. None of this is official yet, so take it with a grain of salt. Based on information from The Mobile Report, potential new perks for T-Mobile subscribers include subscriptions related to Apple Music, YouTube, SiriusXM, Paramount Plus, ESPN Plus, Xbox Game Pass, Google AI, and DashPass. Android Authority don't know what exactly those perks would entail, however. Apple Music and DashPass are straightforward enough, but many of the other services listed offer multiple different products and tiers of service. YouTube, for example, could mean YouTube Music, YouTube Premium, or both. If you're a T-Mobile subscriber looking forward to some new perks, assume that the ones Android Authority is talking about here will be for the lowest tier of each service - Google AI Plus, Xbox Game Pass Essential, et cetera. In any case, assuming the latest reporting is accurate, Android Authority don't have much longer to wait to find out. These latest perks could be made available in just a few days, on October 1.
Find jobs on Simplify and start your career today
Industries
Hardware
Consumer Goods
Company Size
10,001+
Company Stage
IPO
Headquarters
Bonn, Germany
Founded
1985
Find jobs on Simplify and start your career today