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T-Systems ICT India

Enterprise IT services, cloud and security

Overview

T-Systems ICT India provides IT services as the Deutsche Telekom IT arm, helping European and global enterprises with digital transformation. Its offerings include cloud infrastructure management, cybersecurity, and outsourced IT services, delivered through partnerships with cloud providers (Microsoft, AWS, Google) and a focus on sovereign cloud solutions that keep data within Europe. The company operates as a multi-cloud service provider with in-house data centers and specialist collaborations (e.g., NVIDIA) to build an industrial AI cloud in Europe. Differences from competitors come from its emphasis on European data sovereignty, a long track record with industrial clients, and integrated telecom-IT heritage that blends networking with IT operations. Its goal is to safeguard Europe’s digital future by delivering trusted, compliant cloud and AI capabilities that offer a European alternative to US-based hyperscalers.

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About T-Systems ICT India

Simplify's Rating
Why T-Systems ICT India is rated
B
Rated B on Competitive Edge
Rated B on Growth Potential
Rated B on Differentiation

Industries

Data & AnalyticsConsultingEnterprise SoftwareCybersecurity

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Frankfurt, Germany

Founded

2000

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What believers are saying

  • September 2026 T-Systems India celebrated ten years and expanded cloud, AI, cybersecurity.
  • H1 2026 Systems Solutions revenue rose 4.0%, while profitability stayed stable.
  • August 2026 Cohesity-backed sovereign backup in Switzerland deepens compliance-driven demand.

What critics are saying

  • H1 2026 order entry fell 5.8%, exposing weaker sales momentum after 2025 megadeals.
  • T-Systems still fights AWS, Microsoft, Google, and STACKIT on sovereign cloud pricing.
  • If AI-cloud demand stalls in 2027, India delivery becomes a margin shield, not growth engine.

What makes T-Systems ICT India unique

  • February 2026 Industrial AI Cloud with NVIDIA Blackwell gives T-Systems sovereign AI infrastructure.
  • June 2026 Scheer partnership bundles regulated cloud and SAP process automation.
  • T-Systems ICT India's 4,200-person Pune-Bengaluru hub supplies German-speaking delivery capacity.

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Company News

TelecomTV
Nov 3rd, 2026
What's up with... Verizon, Deutsche Telekom, ETSI.

What's up with... Verizon, Deutsche Telekom, ETSI. Nov 3, 2026 * Verizon goes nationwide with Ericsson's automation platform * Deutsche Telekom expands its AI partner ecosystem * ETSI names Asian partners for AI standardisation drive In today's industry news roundup: Having already put it through its paces, Verizon will now roll out the Ericsson Intelligent Controller (EIC) nationwide in order to deploy multiple network automation rApps; with its latest sovereign play, Deutsche Telekom's B2B division T-Systems teams up with German vendor Sparxity to develop and deploy energy-efficient AI infrastructure; ETSI strikes partnerships with groups in Japan and Korea over AI standardisation; and much more! Major US telco Verizon is to deploy the Ericsson Intelligent Controller (EIC) nationwide as part of its ongoing work with the Swedish vendor to boost radio access network (RAN) performance and efficiency. The rollout of the EIC will support the deployment of AI-native rApps, which are modular, cloud-native software programs that can help automate, manage and optimise the RAN. Having already used its initial EIC deployment to run an in-house developed rApp that eliminates manual intervention from fixed wireless access (FWA) inter-radio access technology handover processes, the US telco now plans to deploy the EIC nationally this year, and will also test and deploy new rApps designed both internally and by Ericsson, including the Cell Anomaly Detector rApp, Root Cause Explainer rApp and Anomaly General Optimizer rApp, which aim to boost operational efficiencies. "Our expanded collaboration with Ericsson brings AI-native RAN automation that elevates performance across mobility and fixed wireless access," says Matt Butz, VP of network planning at Verizon. "Using the Ericsson Intelligent Controller, and Ericsson rApps, in a live environment, we demonstrated AI cell shaping of massive MIMO and traffic steering with significant gains in throughput and efficiency. Verizon's ability to self-develop rApps on this open platform will help usher in a new level of automation as we prepare for 6G," he added. The deployment of rApps is a major step towards Verizon's stated goal to reach Level 4 cognitive automation on its network, which the operator outlined in a blog last year. The EIC is built on open standards and is part of the vendor's Intelligent Automation Platform, which it claims supports an ecosystem of more than 100 rApps developed by more than 100 members. "We're proud to deepen our collaboration with Verizon to advance how AI transforms mobile networks," stated Ravi Vaidyanathan, VP and head of cloud software and services for the customer unit Verizon at Ericsson Americas. "Together, we're driving major gains in network performance and building a smarter, more efficient and autonomous network, unlocking better customer experiences and transforming operations." Deutsche Telekom's enterprise division, T-Systems, is adding AI infrastructure company Sparxity (formerly SpiNNcloud Systems GmbH) to its AI partner ecosystem: The two companies aim to combine Sparxity's "sparse-native computing technology" with T-Systems' datacentre infrastructure and operational expertise. According to DT, the two companies will "jointly develop and deploy the next generation of energy-efficient AI computing infrastructure in Europe. Sparxity's technologies are used for so-called energy-saving and demand-driven 'sparse computation'," which involves "directing computing power exactly where it is needed". Initially, Sparxity's current hardware will be used to jointly develop approaches for the technical integration of the next generation of Sparxity chips with T-Systems' datacentre infrastructure and partner ecosystem, with the first deployment targeted in 2028. "Building on this, the two companies plan to develop high-performance, energy-efficient AI computing systems for future applications and optimise them for specific use cases," added DT. Ferri Abolhassan, CEO of T-Systems, stated: "Germany and Europe need a powerful AI infrastructure that can be operated and scaled economically. With our T Cloud portfolio and our AI factory in Munich, we have created the basis for this. We are open to further partners and are looking forward to having Sparxity on board in our AI factory soon. The German company scores particularly well with its energy-efficient use of AI computing power." And in case it was left unsaid, Karsten Wildberger, Germany's federal minister for digital transformation and government modernisation, hammered home the sovereignty message: "The project shows that digital sovereignty is feasible in Germany - if we combine our own technological expertise with efficient infrastructure and strong partners." Industry specifications body ETSI has been busy. It has teamed up with the ICT standardisation organisations from the Republic of Korea (the Telecommunications Technology Association) and Japan (the Telecommunication Technology Committee) to "explore the creation of a new global, industry-led partnership for AI standardisation" with the aim of forming an AI Partnership Project (AIPP), it announced. Bettina Funk, chair of the ETSI General Assembly, stated: "Global cooperation is essential in AI standardisation, even if priorities and expectations are not always the same. Exploring a new partnership with Japan and South Korea offers an opportunity to ETSI members to make progress on practical standards that respond to real needs. Such cooperation could bring valuable new perspectives and complement existing standardisation efforts, with a focus on delivering practical results." Separately, ETSI has released a new technical specification that aims to reduce the risk of generative AI systems producing harmful deepfakes. Developed by ETSI's Technical Committee on Securing Artificial Intelligence (TC SAI), ETSI TS 104 275 "aims to strengthen accountability among AI developers and operators by providing practical measures and safeguards that demonstrate how to mitigate deepfake-related risks." noted ETSI in this press release. ETSI has also established a new Industry Specification Group on Semantic Technologies in AI-Native Networks (ISG SEM), "bringing together industry and research organisations to advance semantic communications and lay the foundations for future 6G standardisation," it announced. The ISG's mission is to "coordinate research into semantic technologies, establish common technical foundations and support their future standardisation as the industry continues to develop 6G networks." Emilio Calvanese Strinati, convenor of the ETSI ISG SEM, stated: "As we move towards 6G, networks will need to do more than simply transmit data. They will need to understand and prioritise the information that matters, enabling more intelligent, efficient and responsive communications. But realising this potential requires a common approach across the industry. The ISG SEM will bring together valuable expertise from across the research and technology communities, laying the foundations for interoperable, AI-native networks." VodafoneThree has been working with British authorities, including the National Crime Agency and the City of London Police, to crack down on illegal SIM farm operations, leading to eight arrests and the recovery of more than 1 million compromised card details that had been "phished" by criminals. SIM farms are collections of hundreds or even thousands of SIM cards, used by criminals to route large-scale volumes of text and voice traffic to members of the public, often with the aim of deceiving victims into handing over sensitive data - known as phishing. According to figures shared by VodafoneThree, around 3 million victims suffered financial loss through fraud in the year ending March 2025, while the Home Office estimates the cost of such scams to the UK economy to be around £14.4bn in 2024. VodafoneThree has been sharing intelligence with the NCA and London Police's Fraud Targeting Cell to help identify suspected SIM farm activity. The data has been used by the specialist Dedicated Card and Payment Crime Unit (DCPCU), which is funded by the banking industry, to disrupt organised criminal activity and recover what law enforcement described as potentially the largest haul of compromised payment details ever recovered. Lord Hanson, UK minister for fraud, said: "It only takes one fraudulent text to deprive people of their hard-earned money and SIM farms give fraudsters the tools to target their victims at scale. The law we introduced to ban their use is now in force. Those using these devices to defraud the public will not only continue to face the full force of the law but will also be hit with hefty fines. Criminals are increasingly working on an industrial scale, so we are meeting them with the same force by partnering with mobile networks and law enforcement to disrupt their operations and hit the scammers where it hurts." Dutch telecom operator KPN has renewed its longstanding agreement for voice and mobile outsourcing with international carrier iBasis. The deal, which was first struck in 2017, has been renewed for a further five years, meaning iBasis will continue to manage KPN's roaming and internet of things (IoT) traffic, while further strengthening their partnership in GRX, eSIM and 5G standalone services. iBasis was originally formed in 1996 to provide wholesale long-distance services using voice over IP (VoIP), but in 2007 it acquired KPN's existing international voice business in a deal that made KPN a majority shareholder in the company. The Dutch firm then sold off iBasis to Tofane Global in 2019, but the two companies maintained their working relationship, first renewing the outsourcing agreement in 2024 for three years and now again for a further five. "This second renewal with KPN is a strong recognition of what we have built together over the past nine years," said Patrick George, CEO of iBasis. "Our consolidation strategy enables us to deliver the scale, efficiency and network capacity required to manage continuously growing international traffic. With our service quality and customer experience at the heart of our partnership, we are proud to continue supporting KPN with the reliability and responsiveness required as its international voice and mobile needs evolve." Telefónica Brazil - which operates in the Latin American country as Vivo - has opened preliminary talks over a deal to buy local fibre company Vero. First reported last week by local media, Telefónica confirmed in a market clarification that it had held non-binding talks with Vero shareholders over a potential transaction, though no agreement had been reached at the time of reporting. BN Americas claims the filing came after Brazil's securities regulator CVM asked for clarification over a potential bid. Vero was formed as the result of the 2023 merger between Vinci-backed Vero and Americanet and has a network passing more than 7.2 million homes across 426 cities. Some 99% of its base accesses its 53,500km fibre infrastructure. The deal would add to Vivo's existing 8.2 million fibre base - it also has around 105 million mobile customers - but talks remain at an early stage. Brazil is seen as one of Telefonica's core markets at a time when the Spain-based telco has been selling off a number of assets in the Latin America region. Brazil itself has seen consolidation recently after America Movil subsidiary Claro completed the purchase of a majority share in Sao Paulo's biggest ISP, Desktop. Vivo had also been linked to a bid for Desktop but negotiations stalled, according to several reports In the wake of the launch of its Crux platform, Alianza has appointed former Vonage executive Neelam Sandhu as its chief marketing and ecosystem officer. "As the company's first CMO, Sandhu will help accelerate Alianza's next phase of growth as it expands beyond its communications platform business into the emerging era of AI-driven cognitive communications," noted the vendor in this announcement. - The staff, TelecomTV LIVE TODAY: Can GitOps pave the way to an autonomous 5G core? Join Swisscom, Ericsson and CCSquared at 4pm UK time to explore the path ahead. Register now. How is AI shaping the future of the RAN? Explore the opportunities for AI in radio access networks in TelecomTV's latest report. Download now.

Light Reading
Nov 3rd, 2026
Eurobites: VodafoneThree helps fight 'SIM farm' menace in UK.

Eurobites: VodafoneThree helps fight 'SIM farm' menace in UK. Also in today's EMEA regional roundup: T-Systems taps Sparxity for energy-efficient computing; Swedish competition authority approves Telenor's takeover of Bahnof; Ericsson gets GitOps-compliant. Paul Rainford, Assistant Editor, Europe, Light Reading November 3, 2026 VodafoneThree has collaborated with the UK's National Crime Agency and the City of London police to smash a criminal "SIM farm" which used hundreds of SIM cards to route massive volumes of phishing calls and text messages to members of the public, aiming to trick them into giving up sensitive personal information. Eight arrests were made, cash and equipment were seized, and more than 1 million compromised card details were recovered during the operation. VodafoneThree shared its intelligence with the law enforcement authorities as part of a new, more collaborative approach to the SIM farm problem. UK legislation criminalizing the possession and supply of SIM farms came into effect just last week. T-Systems taps Sparxity for energy-efficient computing. Deutsche Telekom's IT services unit, T-Systems, has teamed up with Dresden-based Sparxity on energy-efficient AI computing infrastructure for data centers. Sparxity's technology is used for energy-saving and demand-driven "sparse computation," which involves directing computing power to where it is needed. ("Compute only what matters" appears to be the Sparxity mission statement, judging from its website.) The first deployment of the technology is expected to take place in 2028. Telenor's takeover of Bahnof approved. The Swedish competition authority has approved Telenor Sweden's 6.1 billion Swedish kronor (US$620 million) takeover of broadband provider Bahnof. Founded in 1994, Bahnhof serves more than 500,000 residential customers and around 15,000 businesses in Sweden. Assets include network infrastructure, access to open networks and five colocation data centers. (See Eurobites: Telenor restructures to get less complicated, more 'country-centric'.) Ericsson gets GitOps-compliant. Ericsson is introducing GitOps-compliant packages and configuration management for all its cloud-native dual-mode 5G core network functions. For the uninitiated, GitOps is a software development practice. Swisscom has already worked with Ericsson to integrate this new approach to its own network. KPN renews with iBasis. Dutch operator KPN has, for a second time, renewed its international services outsourcing contract with iBasis. The two companies have already worked together for nine years; this latest deal extends the relationship for another five. Assistant Editor, Europe, Light Reading Paul is based on the Isle of Wight, a rocky outcrop off the English coast that is home only to a colony of technology journalists and several thousand puffins. He has worked as a writer and copy editor since the age of William Caxton, covering the design industry, D-list celebs, tourism and much, much more. During the noughties Paul took time out from his page proofs and marker pens to run a small hotel with his other half in the wilds of Exmoor. There he developed a range of skills including carrying cooked breakfasts, lying to unwanted guests and stopping leaks with old towels. Now back, slightly befuddled, in the world of online journalism, Paul is thoroughly engaged with the modern world, regularly firing up his VHS video recorder and accidentally sending text messages to strangers using a chipped Nokia feature phone. Want more Light Reading stories in your Google search results? Join 62,000+ members. Yes it's completely free.

EuropaWire
Oct 21st, 2026
Apheris and T-Systems expand federated medical research on sovereign german AI infrastructure.

Apheris and T-Systems expand federated medical research on sovereign german AI infrastructure. The partners combine hospital-based model training with Industrial AI Cloud computing capacity to support protected clinical research and drug discovery across Europe. Illustration of hospitals connected through digital infrastructure, with research teams analysing medical imaging data at their respective locations. - Credit: Deutsche Telekom AG Apheris and T-Systems are enabling European customers to run federated clinical and drug-discovery research networks on sovereign cloud infrastructure. Their approach keeps patient data within the originating hospitals while privacy-compliant model parameters are combined on the Germany-operated Industrial AI Cloud, using NVIDIA GPUs. Apheris reports a clinical network involving data from more than 50,000 patients, and the collaboration is being presented at NVIDIA GTC in Berlin on 20-22 October 2026. (PRESS RELEASE) BERLIN, Germany, 21-Oct-2026 - /EuropaWire/ - Apheris and T-Systems are joining forces to enable secure use of hospital data in clinical and pharmaceutical research through federated networks hosted on sovereign European computing infrastructure. Hospitals hold valuable treatment data, but making information available for research spanning multiple institutions can require significant work. Apheris, an AI company serving biotechnology and pharmaceuticals, operates federated networks that allow participating organisations to train models and analyse protected datasets without moving the underlying information away from each partner's own environment. NVIDIA contributes through collaboration involving AI models, software and accelerated computing. Customers can now operate Apheris' federated networks for drug discovery and research using healthcare data in Europe on T Cloud Public's sovereign infrastructure, with GPU capacity supplied through T-Systems' Industrial AI Cloud (IAIC). The partners are presenting their collaboration at the NVIDIA GPU Technology Conference (GTC), held in Berlin on 20-22 October 2026. Managing the complexity of clinical data research. Multi-site studies involving treatment data must meet the General Data Protection Regulation and other data-protection requirements governing access and processing. Institutions also need to coordinate their internal policies and contracts, meaning approval processes and technical preparations can slow the launch of research projects. Federated learning provides two layers of protection. The Apheris approach brings an AI model to each hospital's own environment for local training rather than transferring patient data to a central repository. Privacy-compliant model parameters generated during local training are subsequently sent to T-Systems' Industrial AI Cloud, where Apheris combines them into a global model. The cloud is operated in Germany and uses NVIDIA GPUs, while patient data remains on site. Supporting secure use of health data. Ferri Abolhassan, CEO of T-Systems, said: "Health data is among the most sensitive data of all. Anyone conducting research with it needs reliable, secure, sovereign infrastructure," "With Industrial AI Cloud, we offer the right solution. Together with Apheris, we enable medical progress without sensitive data leaving the hospital." Robin Röhm, CEO and co-founder of Apheris, said: "Patient data must remain protected, which is why research can barely use it today. In a world where AI drives progress, it is crucial to make this data usable without giving up patient protection," "With federated learning, we bring the model to the data so it can learn from it while the data remains protected where it is. With T-Systems, this now also takes place on sovereign European infrastructure." Clinical networks already tested. According to Apheris, a healthcare data network now links several hospitals and covers information from more than 50,000 patients, including electronic health records and medical images. Researchers can analyse data directly at each participating location without aggregating patients' records centrally. A feasibility study published in 2025 examined multiple sclerosis lesion segmentation using 512 MRI cases from three clinical institutions. The images remained at the respective sites throughout the research. Applications in drug discovery. Pharmaceutical companies also employ Apheris networks to jointly train AI models without disclosing proprietary information. Nine leading drugmakers participate in the AI Structural Biology (AISB) Network to develop structural-biology AI. Other federated networks focus on small-molecule property predictions (ADMET) and the developability of antibodies. Apheris uses NVIDIA FLARE as its central federated-learning framework and contributes fixes for its production deployment. NVIDIA cuEquivariance kernels help accelerate training and inference for compatible workloads, including OpenFold3. The ApherisFold platform also integrates Nvidia MSA NIM to speed up multiple-sequence alignment generation. About Apheris. Apheris operates large federated data networks for the life sciences industry and uses them to train AI models for drug discovery and clinical research. The networks cover co-folding, binding affinity, ADMET, in vivo PK, and antibody developability, as well as Real-World Evidence (RWE) based on patient data. Within these networks, leading pharmaceutical companies and healthcare organizations train models on proprietary, distributed data that never leaves its environment, helping protect data, intellectual property, and patient privacy. The result is models that can outperform publicly available alternatives, especially where those alternatives are limited by insufficient data. They are delivered through Foundry, an AI-first platform embedded directly in partners' research workflows as modular building blocks that agents can call.

EuropaWire
Oct 20th, 2026
Deutsche Telekom, CURRENTA and Wandelbots test digital-twin robotics for laboratory automation.

Deutsche Telekom, CURRENTA and Wandelbots test digital-twin robotics for laboratory automation. ELARA prototype uses the Industrial AI Cloud, NVIDIA Isaac Sim and Wandelbots NOVA to explore safer, more flexible workflows before any physical robot deployment Illustrative image for the ELARA project: A laboratory employee looks at a digital simulation of a robotic arm that could take over routine tasks in the lab in the future. - Credit: AI generated by Deutsche Telekom CURRENTA, Wandelbots and T-Systems are developing ELARA, a virtual laboratory automation concept intended to test robotic workflows in a digital twin before possible deployment in environmental laboratories. The project runs NVIDIA Isaac Sim and Wandelbots NOVA components using T-Systems' sovereign Industrial AI Cloud infrastructure in Germany. It targets repetitive and potentially hazardous sample-handling tasks and will be presented at NVIDIA GTC in Berlin from 20 to 22 October 2026; the partners have not announced physical robot deployment. (PRESS RELEASE) BERLIN, Germany, 20-Oct-2026 - /EuropaWire/ - Chemical park operator CURRENTA and robotics company Wandelbots are examining how digital twins and robotics could automate complex, highly variable workflows in an environmental laboratory through the ELARA project. The initiative aims to explore whether robots could eventually take on routine tasks such as pipetting and sample handling, including activities involving potentially hazardous substances. Reducing employees' direct exposure, shortening processing times and improving availability are central objectives. T-Systems supplies the sovereign infrastructure through its Industrial AI Cloud, supporting the processing of sensitive laboratory data within the European legal framework. The partners are presenting ELARA at the NVIDIA GPU Technology Conference (GTC) in Berlin from 20 to 22 October 2026. Virtual trials before deployment in the laboratory. ELARA follows a simulate-first approach: before any physical laboratory deployment, robotic tasks can be rehearsed in a digital twin to identify potential errors at an early stage. T-Systems provides sovereign infrastructure for the NVIDIA Isaac Sim simulation environment and Wandelbots NOVA components within the Industrial AI Cloud, enabling workflows to be developed and validated on NVIDIA GPU-accelerated infrastructure hosted in Germany. The project combines Wandelbots NOVA with NVIDIA Isaac Sim, built on NVIDIA Omniverse, to model and validate robotic laboratory processes in a physics-based digital twin. The NOVA extension for Isaac Sim allows robot movements to be simulated and tested before workflows are transferred to physical machines. OpenUSD underpins the 3D scene and robot models, while NVIDIA PhysX supports the physics-based simulation. The partners have already reconstructed the laboratory workflows, assessed their economic viability and defined the technical configuration. They are now exploring whether these workflows could be implemented using real robots at a later stage. Sovereign computing infrastructure and industrial data. "Europe's and its industry's greatest asset lies in their data. ELARA shows how this data can be used to trial complex laboratory workflows virtually and prepare them for robotic deployment. The Industrial AI Cloud provides the sovereign computing power needed - and lays the foundation for easing employees' workload in routine tasks and potentially hazardous procedures in the future," said Ferri Abolhassan, CEO of T-Systems. "For CURRENTA as a chemical park operator, digitalization and automation are key areas of development. They enable greater workplace safety and better availability, ultimately delivering significantly more value to our customers. Laboratory requirements are highly specific, so we are pleased to be developing the first prototype together with our partners Wandelbots and T-Systems," said Hans Gennen, COO of CURRENTA. How the ELARA concept works. ELARA stands for "Environmental Laboratory Automation and Robotics for Analytics." It is designed to represent different laboratory processes and robot types in a digital environment, including standardised stages in the handling of water and wastewater samples. Unlike highly standardised facilities that process large volumes of identical samples, CURRENTA's laboratories handle smaller quantities of diverse samples requiring different workflows. The proposed automation is intended to reduce repetitive work and free up employees for complex assessments and advisory activities. Future robots could also take on tasks involving potentially hazardous substances or contaminated wastewater samples. "Fully automated analytics already exists, for example for large volumes of identical samples in clinical testing. Our laboratory work, by contrast, involves a wide variety of samples and changing workflows. With a digital twin, we want to explore how these varied laboratory processes can also be automated flexibly," said Thomas Westfeld, project manager at CURRENTA. Wandelbots NOVA software could later enable simulated processes to be transferred to physical robots and their operation managed centrally. Over time, operational laboratory data would feed back into the simulation to support ongoing workflow improvements, with the Industrial AI Cloud supplying the necessary computing resources. Wandelbots and the Industrial AI Cloud. Wandelbots has been an anchor customer in the Industrial AI Cloud partner network since its launch in February 2026. It uses AI computing capacity to connect digital twins of production facilities and manufacturing data with robotics and to develop AI applications for manufacturing. CURRENTA broadens the project's applications. ELARA extends the Industrial AI Cloud's potential applications into laboratory automation. CURRENTA operates CHEMPARK at Leverkusen, Dormagen and Krefeld, contributing laboratory-process expertise to the project. Wandelbots provides its NOVA robotics software, and T-Systems delivers sovereign AI infrastructure and computing resources from Munich while connecting technology partners with industrial users. Together, the partners are establishing technical foundations for possible future robot-assisted laboratory operations. About Deutsche Telekom. Abir Kassis Trainee Corporate Communications EDITOR'S PICK:

Asia Tech Journal
Oct 16th, 2026
Banco Sabadell and T-Systems adopt agentic AI at scale.

Banco Sabadell and T-Systems adopt agentic AI at scale. ByAlex Chen October 16, 2026 Banco Sabadell seeks to accelerate the adoption of agentic AI at scale and turn AI into a transversal and sustainable capability for the group, while driving operational efficiency and improving the experience of the seven million customers it serves. For this reason, it has reached an agreement with T-Systems to build a technological and governance base that allows this new generation of AI to scale while maintaining the control, security and flexibility of its architecture. "This solution allows us to integrate new agentic capabilities into our AI technological platform and accelerate our ability to transform the business to be more productive and have a greater impact on clients and at the same time maintain our independence and optionality compared to AI models on the market," says Rüdiger Schmidt, CTO of Banco Sabadell. Strengthen digitalization. The promotion of AI is part of Banco Sabadell's new strategic priorities to reinforce its digitalization. Within the agreement reached, the entity will use T-Systems' Agentic AI platform, developed in Europe for European companies with a sovereign approach, to deploy use cases that can be extended to new processes and entities within the banking group while maintaining a homogeneous framework of security, governance and supervision. In this way, Banco Sabadell will be able to accelerate the launch of new AI initiatives without having to build the necessary capabilities for their industrialization from scratch. "In an economic and financial environment in full transformation, the real leap in artificial intelligence is to convert it into an industrial capacity integrated into the business, capable of operating safely, sustainably and at scale," say Luis Cedó, Head of Sales Finance, Energy & Retail at T-Systems Iberia, and Oscar Bañó, Account Manager of Banc Sabadell at T-Systems Iberia. "This alliance allows us to accompany Banco Sabadell in this evolution, combining open technology and applying a sovereign approach so that AI is consolidated as a strategic lever of competitiveness, innovation and efficiency, under the control of the bank itself." In a context in which financial entities are evolving from pilot projects towards the industrial application of AI in business processes, operations and customer services, one of its pillars is this agreement to preserve the technological autonomy of Banco Sabadell as its AI strategy evolves. Sovereign approach, open technology and scalability. The platform is designed to govern and control AI agents created with different technologies and models and integrate them with corporate systems, allowing the bank's business leaders to manage, monitor, optimize and hyperautomate their processes at scale while meeting demanding regulatory requirements. The platform is designed to govern and control AI agents created with different technologies and models and integrate them. Furthermore, it is based on an open, modular and interoperable architecture, prepared to operate in different technological environments and select models, components and infrastructures according to performance, cost, security, criticality and compliance criteria. This approach avoids structural dependencies on a single vendor (vendor lock-in) and provides the bank with flexibility to evolve its AI capabilities over the long term and to incorporate sovereign cloud capabilities, strengthening control over data, operations and critical technological assets. With this alliance, Banco Sabadell and T-Systems lay the foundations to industrialize agentic AI in a secure, open and sovereign way, with an architecture prepared to grow alongside the Group's needs and contribute to the evolution of the financial sector towards a new generation of intelligent services. Alex Chen serves as the chief editor of Asia Tech Journal, bringing over a decade of experience in technology journalism. Previously writing for several globally renowned publications, Alex is celebrated for his insightful analyses and in-depth reporting on tech trends across Asia. Passionate about innovation, Alex specializes in the dynamic technology ecosystem of China and its global impacts.

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