TACT

TACT

AI-driven CRM and B2B sales assistant

Overview

TACT builds AI-powered sales tools that integrate with existing enterprise CRMs to help B2B sales teams manage tasks, communicate with clients, and close deals via voice commands and real-time AI insights. It works by embedding a voice interface and AI features inside the CRM, keeping data in sync and enabling remote selling. It differentiates by offering a seamless, inside-CRM user experience with practical AI guidance and scalable enterprise options. Its goal is to improve the efficiency and effectiveness of B2B sales teams, speeding up deal cycles and sustaining revenue through a subscription model.

About TACT

Simplify's Rating
Why TACT is rated
C
Rated C on Competitive Edge
Rated C on Growth Potential
Rated C on Differentiation

Industries

Data & Analytics

Enterprise Software

AI & Machine Learning

Company Size

11-50

Company Stage

Series C

Total Funding

$53M

Headquarters

Redwood City, California

Founded

2012

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Simplify's Take

What believers are saying

  • Aktana launched Copilot in 2023 using Tact.ai technology, extending market relevance.
  • Tact.ai's 2021 $33 million financing included Lilly, Novartis, McKesson, Microsoft, and Salesforce.
  • Life-sciences field teams still need mobile, conversational tools for omnichannel customer engagement.

What critics are saying

  • Tact.ai was acquired by Aktana in November 2023; standalone employer risk is high.
  • Chuck Ganapathi joined Gainsight in September 2025, signaling leadership vacuum.
  • Veeva sued Tact.ai in 2023 over CRM patents; settlements rarely eliminate recurrence.

What makes TACT unique

  • Tact.ai built voice-first CRM workflows for field reps, not generic chatbots.
  • Its mobile AI and six patents differentiated enterprise sales engagement tooling.
  • Aktana bought Tact.ai technology in 2023, validating its product architecture.

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Funding

Total Funding

$53M

Below

Industry Average

Funded Over

3 Rounds

Notable Investors:
Series C funding is usually for startups that are doing well and are looking for more money to fuel major growth, such as acquiring other companies, expanding into global markets, or launching new product lines. Investors typically include larger venture capital firms and private equity.
Series C Funding Comparison
Below Average

Industry standards

$50M
$40M
Figma
$50M
Medium
$62M
SeatGeek
$100M
Oura

Benefits

Flexible Work Hours

401(k) Retirement Plan

Professional Development Budget

Mentorship Program

Parental Leave

Professional Certification Support

Growth & Insights and Company News

Headcount

6 month growth

3%

1 year growth

3%

2 year growth

0%
PR Newswire
Jan 19th, 2024
Edge Ai Software Market Set For Rapid Growth To 2030 As Demand For Real-Time Processing In Iot Accelerates, Exploring Emerging Applications In Various Fields

DUBLIN, Jan. 19, 2024 /PRNewswire/ -- The "Edge AI Software Market by Offering (Solutions (Standalone and Integrated) and Services), Data Type (Video & Image Data, Audio Data, Text & Language Data, Biometric Data, and Multi-modal Data), Vertical and Region - Global Forecast to 2028" report has been added to ResearchAndMarkets.com's offering.A comprehensive analysis on the Edge AI Software Market has been released, highlighting significant growth expected from USD 1.1 billion in 2023 to USD 4.1 billion by 2028, at a robust CAGR of 30.5% during the forecast period. The extensive study delves into various offerings such as standalone and integrated solutions, alongside critical services, while examining data types including video, image, audio, and biometric data utilized across diverse verticals.Key insights from the research emphasize the dynamic adoption of Edge AI software in sectors such as healthcare & life sciences, which is predicted to experience the highest CAGR in the market. The deployment of Edge AI facilitates major advancements in medical settings, opening new avenues for diagnostics and remote patient monitoring – areas where speed and accuracy are paramount.Video and Image Data to Dominate Market Usage:The report unveils that video and image data will constitute the largest market share throughout the forecast period. As Edge AI fosters the rise of computer vision in various systems, object detection and recognition are becoming essential attributes, boosting the technology's prevalence in a range of edge computing devices from smartphones to drones.Professional Services Lead the Way in Market ShareProfessional services are anticipated to maintain a significant footprint in the Edge AI space, providing businesses with tools necessary for fraud detection, compliance monitoring, and predictive maintenance. Such advancements in real-time data processing play a crucial role in enhancing service delivery and fueling customer engagement.North America Emerges as Largest Contributor:The analysis further reveals that North America will hold the largest market size, with factors such as governmental initiatives, industrial endorsement, and technological innovations contributing to this trend

PR Newswire
Nov 16th, 2023
Edge Ai Software Market Worth $4.1 Billion By 2028 - Exclusive Report By Marketsandmarkets™

CHICAGO, Nov. 16, 2023 /PRNewswire/ -- Intelligent computing at the edge of networks will continue to evolve due to advancements in connectivity, industry-specific applications, and algorithms. This dynamic landscape will define the future of the Edge AI Software Market. It is anticipated that businesses in a variety of industries would use Edge AI technologies to open up new avenues for productivity, automation, and instantaneous decision-making.The global Edge AI Software Market is projected to grow from USD 1.1 billion in 2023 to USD 4.1 billion by 2028, at a CAGR of 30.5% during the forecast period, according to MarketsandMarkets. The Edge AI Software Market is expanding rapidly, driven by the convergence of technologies such as AI, ML, embedded hardware, cloud infrastructure, network technologies, developer tools, security measures, and open-source initiatives. These advancements are enabling powerful and efficient edge computing solutions that address critical challenges such as latency, privacy, and bandwidth consumption, making edge AI a key driver of innovation and efficiency across industries.Browse in-depth TOC on "Edge AI Software Market"250 - Tables56 - Figures350 - PagesDownload PDF Brochure @ https://www.marketsandmarkets.com/pdfdownloadNew.asp?id=70030817Scope of the ReportReport Metrics Details Market size available for years 2018–2028 Base year considered 2022 Forecast period 2023–2028 Forecast units USD Billion Segments Covered Offering, Data Type, Verticals, and Region Geographies covered North America, Europe, Asia Pacific, Middle East & Africa, and Latin America Companies covered Microsoft (US), IBM (US), Google (US), AWS (US), Nutanix (US), Synaptics (US), TIBCO (US), Octonion (Switzerland), Imagimob (Sweden), Anagog (Israel), Veea (US), Gorilla Technology (China), Azion (US), Bragi (Germany), Tact.ai (US), Ekinops (France), Clearblade (US), Alef Edge (US), Adapdix (US), byteLAKE (Poland), Reality Al (US), Deci (Israel), Edgeworx (US), Swim (US), Invision Al (Canada), Horizon Robotics (China), Kneron (US), DeepBrainz (India), Johnson Controls(Ireland), and Blaize(US).Solutions segment to account for the largest market size during the forecast period.Based on the offering segment, solutions are anticipated to hold the largest market size during the forecast period

MarTech Series
Oct 7th, 2022
Tact.Ai Welcomes Two New Pharma Executives As Board Advisors To Accelerate Innovation In Life Sciences Customer Engagement

Giuseppe Firenze of Eli Lilly and Desmond Creary of Novartis join the customer engagement company backed by life science and technology leaders. Tact.ai, the customer engagement company for life sciences, announced the appointment of two new Board Advisors from the pharma industry: Giuseppe Firenze, Global Commercial Information Officer of Eli Lilly and Company, and Desmond Creary, Chief Customer Engagement Officer for Novartis US. Giuseppe and Desmond will play key roles in the development of the platform’s advanced capabilities to help deliver innovative medicines to more patients faster

Morningstar
Sep 23rd, 2021
dRx Capital invests into Tactile Inc in $33M

Tact.ai, a Sunnyvale, Calif.-based provider of customer engagement software to life science organizations, added $33 million in a new round of funding from dRx Capital, M12, Salesforce Ventures, Eli Lilly & Co. and McKesson Ventures.

PR Newswire
Sep 20th, 2021
Eli Lilly International Corporation invested into Tactile Inc in $33M on Sep 20th 21'.

Tact.ai, the customer engagement company for life sciences, today announced a new round of equity financing totaling $33 million that included investments from Novartis (dRx Capital), Lilly and McKesson Ventures.

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