TNS on combating voice spoofing and restoring trust in Enterprise calling, podcast. By Doug Green "Businesses are experiencing a form of identity theft in voice - and they're paying the price for fraud they didn't create." At the Channel Partners Conference & Expo 2026, I spoke with Maurie Munro, Vice President of Enterprise Sales at Transaction Network Services (TNS), about one of the most urgent challenges facing the telecom ecosystem: the collapse of trust in voice. TNS operates at the intersection of enterprises, carriers, and consumers, with a communications division focused on ensuring that legitimate calls are delivered, recognized, and trusted. But as Munro explained, the reality is far more complex. Today's voice environment is shaped by widespread spoofing and fraud, where bad actors impersonate legitimate businesses by using real phone numbers without authorization. The result is what Munro describes as "identity theft in voice," where enterprises suffer reputational and operational damage from activity they didn't initiate. Consumers, in turn, have adapted. Caller ID is no longer trusted. Calls are ignored, labeled as "Spam Likely," or blocked altogether - often impacting legitimate outreach. For enterprises, that translates into declining answer rates, reduced campaign performance, and strained customer relationships. TNS brings a data-driven approach to solving this problem, processing more than 1.5 billion call events daily. This scale gives the company deep visibility into how calls are treated across networks and where breakdowns in trust occur. The company's TNS-COM business focuses on three critical areas: * Spoof protection, which helps enterprises identify when and how their numbers are being misused without their knowledge * Enterprise branded calling, which displays a verified business name and logo on the consumer's device * Telephone number reputation monitoring, providing visibility into how calls are labeled, scored, and treated across the ecosystem Together, these capabilities help enterprises protect their brand identity in voice - much like consumers monitor and protect their personal identity in financial systems. The impact is particularly acute in high-touch industries such as banking, healthcare, retail, and contact centers, where voice remains essential for critical communications like fraud alerts, appointment reminders, and service notifications. When those calls fail to connect - or worse, are mistrusted - the consequences ripple across operations, increasing costs and reducing effectiveness. Looking ahead, Munro sees branded calling evolving beyond simple identification. While displaying a business name is important, the future lies in richer context - logo, intent, and verified identity working together to rebuild trust at scale. "The goal isn't just to get the call through," Munro emphasized. "It's to ensure the person receiving it knows who it's from - and can trust it." As the industry continues to combat fraud and improve call authentication frameworks, the next phase is clear: restoring confidence in voice as a trusted channel for both businesses and consumers. Video Player

Transaction Network Services has appointed Levent Mehmet as Managing Director for Asia Pacific in its Financial Markets business. Based in Singapore, Mehmet will oversee strategy, sales and client engagement across the region. Mehmet brings over 25 years of experience in financial market data and infrastructure. He previously spent 17 years at ICE Data Services, where he drove expansion across Asia Pacific, and held positions at SIX and Bloomberg in Europe and the Middle East. He will lead TNS teams in Japan, Hong Kong and Singapore, whilst supporting clients across China, India, Indonesia, Malaysia, the Philippines, Taiwan, Thailand and Vietnam. TNS provides connectivity and infrastructure services to over 750 financial market counterparties globally through more than 5,000 community endpoints.

TNS Financial Markets appoints Mehmet as managing director. 03 March 2026 Singapore Reporter: Zarah Choudhary Image: TNS Transaction Network Services (TNS), a provider of connectivity and infrastructure for financial markets, has appointed Levent Mehmet as managing director of Asia Pacific, for its Financial Markets business. Based in Singapore, Mehmet will lead strategy, sales, and client engagement across the region. He brings more than 25 years of experience in financial market data and infrastructure and prior to joining TNS, he spent 17 years with ICE Data Services, where he helped drive the company's expansion across Asia Pacific, and has also held positions with SIX and Bloomberg in Europe and the Middle East. According to the firm, Mehmet will lead TNS' teams based in Japan, Hong Kong, and Singapore, as well as supporting clients more widely across China, India, Indonesia, Malaysia, the Philippines, Taiwan, Thailand, and Vietnam. Commenting on his appointment, Mehmet says: "Asia is a key centre for trading innovation, and TNS is playing an increasingly important role in helping firms connect and grow in these markets. "With new market data connectivity, a proven network infrastructure, and strong relationships across global exchanges, including additional exchange coverage added recently, we're helping clients to trade smarter and faster." According to Mehmet, the expansion of overnight trading in the US illustrates how quickly global markets are evolving. "By continually adding these venues to our network, TNS ensures clients can capture opportunities as they emerge, whether that means trading US equities during Asian hours or broadening their market reach. My focus will be on scaling that success across the region." Rick Gilbody, global head of sales and marketing at TNS Financial Markets, adds: "Levent's appointment underlines its commitment to long-term growth across key trading hubs. "His leadership will strengthen how we deliver locally, aligning our network and exchange relationships with the needs of firms operating across multiple markets." Next people moves article NO FEE, NO RISK 100% ON RETURNS If you invest in only one asset servicing news source this year, make sure it is your free subscription to Asset Servicing Times