About

Tata UniStore Limited runs Tata CLiQ, an e-commerce platform that offers a variety of products such as fashion, footwear, accessories, and beauty items. It uses an omnichannel model to ensure quick delivery by shipping from local stores and provides easy options for returns and pick-up. The company stands out by focusing on customer satisfaction and continuous improvement, learning from past experiences to enhance the shopping experience. Its goal is to create a positive work environment while delivering a joyful and efficient shopping experience for customers.

Simplify's Take

What believers are saying

• Partnership with Tata Communications enhances infrastructure for growth in India's e-commerce market.
• Launch of 'ReLoved Store' taps into the growing pre-owned luxury market.
• 'House of Utsav' campaign boosts engagement during festive shopping seasons.

What critics are saying

• Competition from established players like Myntra and Reliance's Ajio is intense.
• Dependence on Tata Communications for cloud services may pose operational risks.
• Economic fluctuations in India could impact consumer spending on luxury goods.

What makes Tata UniStore Limited unique

• Tata CLiQ offers an omni-channel marketplace model for quicker delivery and easy returns.
• It is India's only brand-authorised destination for international luxury brands like Hugo Boss.
• Tata CLiQ collaborates with over 4,100 brands, serving 100+ Indian towns and cities.

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