Overview

Teak provides consumer flexibility solutions for the experience economy by offering Smart Refunds and Friendly Insurance through a lightweight API that can be embedded at checkout. The platform enables businesses in live events, sports, endurance racing, and travel to add refundability to purchases, increasing ancillary revenue while Teak handles the entire refund flow—customer support, payouts, risk management, compliance, and revenue optimization. It differentiates itself with end-to-end, API-driven refund and insurance services backed by rated insurance carriers and its FanShield subsidiary, catering to activities where bookings and experiences are core. Teak’s goal is to help partners boost revenue, simplify operations, and improve the customer experience, with a track record of processing over $1 billion in experiences since rebranding from Protecht in 2025.

Significant Headcount Growth