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Tembo Health provides a business-to-business telemedicine platform that partners with nursing homes and senior living communities to deliver 24/7 access to a network of specialists in psychiatry, cardiology, and dementia care. The platform enables remote, specialty care for residents without hospital trips and includes remote patient monitoring features such as hands-free vital sign tracking and fall detection. It is designed to integrate with each facility’s existing workflows to support continuous care. Unlike general telehealth offerings, Tembo Health focuses on geriatric and vulnerable populations and combines specialty telemedicine with proactive monitoring to address urgent needs and long-term health management. The company’s goal is to improve resident health outcomes, reduce hospital readmissions, and boost operational efficiency for its partner facilities.
Industries
Enterprise Software
Healthcare
Company Size
11-50
Company Stage
Early VC
Total Funding
$9M
Headquarters
New York City, New York
Founded
2018
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Total Funding
$8.9M
Above
Industry Average
Funded Over
2 Rounds
Remote Work Options
Health Insurance
Dental Insurance
Vision Insurance
Company Equity
Papa highlights a new era: dementia care is moving beyond the doctor's office and into the home. For decades, dementia care has largely revolved around physicians, hospitals, medications, and long-term care facilities. Yet anyone who has cared for a loved one with dementia knows the reality is far different. The hardest work doesn't happen during a medical appointment. It happens at home. It happens at 2 a.m. when a loved one wakes up confused. It happens when a spouse gives up retirement to become a full-time caregiver. It happens when an adult child balances a career, raising children, and caring for an aging parent, all while trying to prevent another emergency room visit. That reality is driving one of the biggest shifts in healthcare today. Last month, in a move that reflects this broader transformation, Miami-based Papa announced new partnerships with Tembo Health and AVVACare as an Approved Partner Organization within the Centers for Medicare & Medicaid Services (CMS) Guiding an Improved Dementia Experience (GUIDE) Model. While the announcement focuses on expanding Papa's in-home companion services, the larger story is what it represents: a national shift toward treating dementia as a condition that requires continuous support, not just clinical treatment. A new Model for dementia care. The GUIDE Model is an eight-year initiative launched by CMS to test whether comprehensive, coordinated dementia care can improve outcomes for both patients and caregivers. "Dementia care doesn't end at the clinic. It continues around the clock at home, often carried by family members, who are doing everything they can with very little support," said Dr. Anurag Gupta, Founder and CEO of Tembo Health, a leading provider of virtual dementia care management. "Papa brings something that clinical services simply can't, a compassionate, consistent presence that gives families space to breathe, allowing us to provide comprehensive support to both members and their families." Rather than paying only for medical visits, GUIDE encourages providers to deliver personalized care plans, ongoing care coordination, caregiver education, respite services, and support that helps individuals remain safely in their homes for as long as possible. The approach recognizes something families have understood for years: successful dementia care depends as much on supporting caregivers as it does on treating patients. Nearly 12 million family members and unpaid caregivers provided an estimated 19.2 billion hours of dementia care in 2024 alone. As the U.S. population continues to age, those numbers are expected to rise significantly over the coming decades. Caregiver burnout has become one of the greatest challenges facing the healthcare system, often contributing to preventable hospitalizations, earlier transitions to long-term care facilities, and declining health for caregivers themselves. Why human connection matters. Papa's role within the GUIDE Model illustrates how healthcare is expanding beyond traditional clinical services. Through the partnerships with Tembo Health and AVVACare, Papa Pals provide in-home companionship, transportation, household assistance, and respite care, giving family caregivers valuable time to rest while also serving as another set of eyes inside the home. Those visits can reveal changes in mobility, nutrition, social isolation, or living conditions that may otherwise go unnoticed between physician appointments. "We see the toll that dementia places on both the individuals living with it, as well as their caregivers. They tell us every day how overwhelming this journey can be and how much difference a few hours of support makes in their ability to keep caring for their loved one," said Dr. Vinay Aggarwal, Founder and CEO of AVVACare. "Adding Papa to our network helps us give caregivers a real break and someone they can trust." That information becomes another layer of care coordination, helping clinical teams respond before small issues become medical emergencies. It's an example of healthcare becoming more proactive than reactive. Technology meets high-touch care. While artificial intelligence, remote monitoring, and digital health platforms continue to transform healthcare, dementia care demonstrates that technology alone isn't enough. Companies like Tembo Health are leveraging virtual dementia specialists, care coordination, and digital tools to extend access to expert clinical care nationwide. AVVACare combines clinical navigation with personalized caregiver support while tracking measurable improvements in outcomes, including reductions in emergency department visits and hospitalizations. Papa complements those capabilities by providing something technology cannot replace: consistent human presence. Increasingly, the future of healthcare is not about choosing between technology and people. It is about combining both to create more complete models of care. The future of aging in America. The healthcare industry is experiencing a broader shift from treating illness to supporting people where they live. As value-based care continues to expand, providers are increasingly rewarded for improving quality of life, reducing unnecessary hospitalizations, and helping older adults remain independent longer. That means home-based care, caregiver support, social connection, remote monitoring, and interdisciplinary care teams are becoming core components of modern healthcare - not optional services. The GUIDE Model is one of the clearest examples of that evolution. For innovators, investors, and healthcare organizations, it also signals where future opportunities are emerging. The next generation of aging services will likely blend clinical expertise, technology, human connection, and coordinated support into integrated care models that extend well beyond the walls of hospitals and physician offices. "Papa was founded because my family lived this exact experience: We needed support for my grandfather, who had dementia, and my grandmother, who had dedicated herself to caring for him, and we wanted that support to feel like family, not another doctor," said Andrew Parker, Founder and CEO of Papa. "I started Papa to make sure no family has to navigate that journey alone and to redefine how the world ages through human connection. Our partnerships with Tembo Health and AVVACare allow us to further that commitment and our mission to age better, together." As America's population ages, one thing is becoming increasingly clear: the future of dementia care won't be defined solely by new medicines or medical devices. It will be defined by how effectively Vtchronicle support the people providing care every single day.
AALL CARE In Home Services now approved for the GUIDE Dementia Care Program. By AALL CARE In Home Services / March 20, 2026 AALL CARE In Home Services is proud to announce its official approval as a provider for the GUIDE Model a significant step forward in delivering high-quality, compassionate dementia care. This recognition from the Centers for Medicare & Medicaid Services (CMS) highlights AALL CARE's ongoing commitment to supporting individuals living with dementia and their families. As part of this initiative, AALL CARE has partnered with Tembo Health and the Southern Caregiver Resource Center to provide respite services, ensuring caregivers receive the support they need while maintaining the highest standards of care for their loved ones. What is the GUIDE Model? The GUIDE Model, which stands for "Guiding an Improved Dementia Experience," is an innovative Medicare program designed to transform dementia care in the United States. This program introduces a new approach to care delivery by focusing on the needs of both patients and caregivers, rather than treating dementia as a condition in isolation. Unlike traditional care models, the GUIDE Model uses an alternative payment methodology that enables providers to deliver more comprehensive, coordinated services. The goal is simple but powerful: improve quality of life for individuals with dementia while reducing the burden on caregivers. Through structured care plans, ongoing monitoring, and personalized support, the program ensures that patients receive consistent and meaningful care tailored to their unique needs. Who can benefit from the GUIDE program? The GUIDE Model is designed for individuals and families navigating the challenges of dementia. Eligible participants can access a wide range of services at no additional cost, provided they meet the following criteria: * They have Original Medicare * They do not reside in a nursing home * They are not enrolled in hospice care * They are not part of a PACE (Program of All-Inclusive Care for the Elderly) plan This accessibility makes the GUIDE program a valuable resource for many families who may otherwise struggle to find affordable, high-quality dementia care. Comprehensive support for patients and caregivers. One of the most impactful aspects of the GUIDE Model is its holistic approach. Dementia doesn't just affect the individual it deeply impacts families and caregivers as well. Recognizing this, the program offers a wide range of support services, including: Personalized care coordination. Each participant receives a tailored care plan designed to address their medical, emotional, and daily living needs. This coordinated approach ensures continuity of care and better outcomes. Caregiver support and education. Caregivers are provided with training, guidance, and resources to help them manage the complexities of dementia care. This support empowers families to provide better care while reducing stress and burnout. Respite care services. Through AALL CARE's partnership with Tembo Health and the Southern Caregiver Resource Center, caregivers can take much-needed breaks while ensuring their loved ones continue to receive professional care. Ongoing monitoring and assistance. Participants benefit from continuous support, including medication reminders, safety monitoring, and assistance with daily activities all designed to enhance independence and dignity. AALL CARE's role in enhancing Dementia Care. As an approved GUIDE partner, AALL CARE In Home Services plays a vital role in delivering these services directly to families in need. With a strong focus on compassion, professionalism, and personalized care, AALL CARE ensures that every individual is treated with dignity and respect. Their in-home care approach allows clients to remain in familiar surroundings, which is especially important for individuals with dementia. Being in a comfortable and known environment can significantly reduce confusion, anxiety, and behavioral challenges. By combining clinical expertise with heartfelt caregiving, AALL CARE continues to set a high standard in the industry. Why this matters. Dementia is a growing concern worldwide, affecting millions of individuals and their families. Programs like the GUIDE Model represent a major shift toward more inclusive, patient-centered care. For families, this means access to reliable support without the financial strain. For caregivers, it means having a trusted partner to share the responsibility. And for individuals living with dementia, it means a better quality of life, enhanced dignity, and the ability to remain connected to their loved ones. How to get started. If you or a loved one may benefit from the GUIDE Dementia Care Program, AALL CARE In Home Services is here to help. Their team can guide you through the application process, answer your questions, and ensure you receive the support you need.
SAN FRANCISCO, Dec. 10, 2024 /PRNewswire/ -- For individuals or families facing the challenges of dementia, there's new hope on the horizon. Family Caregiver Alliance (FCA) and Tembo Health, a leading telemedicine provider, have joined forces to deliver comprehensive dementia care directly to patients' homes through the groundbreaking CMS GUIDE Model. And the best part? It's free for those with traditional Medicare!. About the GUIDE Model: A Personalized Path to Better Dementia Care. The heart of this partnership is the innovative CMS GUIDE Model, which stands for Guiding an Improved Dementia Experience
"We're thrilled to partner with Tembo Health as our 24/7 telemedicine provider.
Senior-focused telemedicine provider Tembo Health announced a partnership with Springwell Senior Living, a 250-resident senior living facility in northwest Baltimore offering independent living, assisted living and memory care services.
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Industries
Enterprise Software
Healthcare
Company Size
11-50
Company Stage
Early VC
Total Funding
$9M
Headquarters
New York City, New York
Founded
2018
Find jobs on Simplify and start your career today