Overview

Tend provides dental care services with a focus on delivering a high-quality customer experience. Their offerings range from routine check-ups and cleanings to more complex procedures like dental implants and crowns. Clients are welcomed into a friendly environment where the dental team takes the time to explain procedures, ensuring that patients understand their dental health. This approach not only enhances satisfaction but also fosters a better understanding of dental care. Tend is transparent about pricing and insurance coverage, which helps build trust with clients. They operate in urban markets, with locations such as Chelsea and Wall Street, and are able to accommodate emergency appointments, showcasing their commitment to customer care. Tend aims to redefine dental care by combining quality services with a concierge-like experience.

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Simplify's Take

What believers are saying

• Expansion into suburban areas like Westport, CT, broadens Tend's market reach.
• Recent $125M Series C funding supports national expansion and technology investment.
• Growing demand for personalized dental care aligns with Tend's customer-centric approach.

What critics are saying

• Increased competition from boutique dental providers may dilute Tend's market share.
• Rising operational costs in urban areas could impact profitability as Tend expands.
• Rapid expansion may strain resources and affect service quality if not managed well.

What makes Tend unique

• Tend offers a concierge-like dental experience, enhancing customer satisfaction and understanding.
• Transparent pricing and insurance coverage build trust and loyalty among clients.
• Presence in high-end urban markets like Chelsea and Wall Street attracts affluent clientele.

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Funding

Total Funding

$198M

Above

Industry Average

Funded Over

3 Rounds

Notable Investors:

Tiger Global

Notable Investors:

Tiger Global

$125,000,000

Series C

Apr 2021

Series C funding is usually for startups that are doing well and are looking for more money to fuel major growth, such as acquiring other companies, expanding into global markets, or launching new product lines. Investors typically include larger venture capital firms and private equity.

Series C Funding Comparison

Above Average

Industry standards

Ind Avg. $50M

$16M

$40M

$50M

$62M

$100M

$125M

View all funding stages