Overview

TextUs offers a business-class text messaging platform delivered as software-as-a-service (SaaS) that helps companies communicate with customers, leads, employees, and candidates through real-time SMS conversations. The platform supports two-way messaging, automation, and centralized workflows so teams can send, receive, and manage conversations efficiently. It differentiates itself by emphasizing real-time, personal SMS engagement with automated workflows rather than relying on email or other generic channels, supported by claimed high read and response rates. The goal is to help businesses improve engagement, drive lead generation and recruiting, and enhance customer service by delivering timely, text-enabled communication.