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The Missing Link helps large organizations design and manage technology environments by delivering IT and Cloud infrastructure, cyber security, and AI automation services. Its offerings include building resilient IT and cloud platforms, defending systems with proactive cyber strategies and testing, and driving business value through intelligent automation and AI enablement. The company differentiates itself with Infosys-backed global capabilities delivered locally in Australia, a broad certification portfolio (1,400+ across 160+ vendor partners), and recognized credibility (CVE Numbering Authority, CREST, ISO27001) plus fast support (CSAT 98%+ and sub-30-minute SLA). Its goal is to turn technology vision into tangible business outcomes by simplifying complexity, securing what matters, and helping clients modernize, boost productivity, and scale securely.
Industries
Enterprise Software
Cybersecurity
AI & Machine Learning
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Sydney, Australia
Founded
1997
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The Missing Link takes CrowdStrike's ANZ partner title. It's easy to treat partner awards as a moment, but they usually reflect something that's been building for a while. This year's CrowdStrike ANZ Partner of the Year is a good example. In Da Nang this week, The Missing Link took the title at the company's JAPAC Partner Symposium. What stands out isn't just the result, but what sits behind it. The Missing Link taking the ANZ award reflects strength in the local market, particularly in the kind of work that isn't always visible but makes a difference over time. That, in turn, says something about how expectations of partners are evolving. For some time, much of the focus in cyber security has been on platform capability. Vendors have competed on detection, response, and innovation. That still matters, but it is no longer the only consideration. What has become more visible is the gap between deploying a platform and making it work effectively in a live environment. Organisations are managing more tools, more alerts, and more complexity than before, often without a corresponding increase in internal resources. As a result, more of the responsibility for outcomes is shifting towards partners and managed services providers. The Missing Link's work with CrowdStrike has largely sat in that space. As a CrowdStrike Elite Partner, its role extends beyond deploying the Falcon platform to operating and optimising it in live environments. The focus has been on making the platform usable day to day and reducing the complexity that often builds up around security tools. It is not the most visible part of the market, but it is the kind of work that tends to build credibility over time. As part of Infosys, The Missing Link combines local delivery with global scale. That balance is becoming more relevant as organisations look to simplify vendor relationships without losing accountability or proximity. The ANZ market remains competitive, and recognition like this does not settle anything on its own. However, it does offer a useful indication of where capability is starting to concentrate, and how expectations of partners are changing. At a time when AI, cloud, and consolidation are shaping most security discussions, the more consistent theme is execution. The ability to make platforms work in practice, and to keep them working as environments change, is becoming a clearer point of difference. Latest insights * Retiring IT assets is no longer just an operational task * The Missing Link launches GSOC in Sydney to strengthen cyber resilience across ANZ * Microsoft 365 E7: What it is and whether it's right for you. Cybersecurity is like the world's biggest puzzle - it's always growing, evolving, and demanding new ways of thinking. As Chief Information Security Officer (CISO) at The Missing Link, I lead its Security division, covering sales, architecture, service delivery, engineering, and operations. Since joining in 2013, I've been dedicated to not only protecting its clients but also safeguarding its own company, employees, and digital assets. Security isn't just about technology; it's about anticipating risks, staying ahead of threats, and ensuring businesses remain resilient. With over a decade in the field, I'm committed to helping organisations navigate cybersecurity challenges with confidence. Outside of work, I love travelling with my wife and children, scuba diving in exotic locations, and unwinding with my Pioneer XDJ Aero DJ deck - because every great challenge deserves a great soundtrack.
Sekuro, The Missing Link celebrated as top CrowdStrike JAPAC partners for 2026. 22 Apr 2026 2 mins Sekuro won JAPAC Partner of the Year while The Missing Link won A/NZ Partner of the Year. Sekuro, An Insight company, and The Missing Link, An Infosys company, have been acknowledged as some of CrowdStrike's top-performing partners in the Japan and Asia Pacific (JAPAC) region for 2026. The two businesses were acknowledged at the vendor's JAPAC Partner Awards in Vietnam, which celebrate partner organisations and individuals who are expanding their CrowdStrike solution offerings and managed services. Among the 10 business awards, Sekuro took out the JAPAC Partner of the Year award after previously winning it in 2025, while The Missing Link scored the Australia and New Zealand (A/NZ) Partner of the Year award - an accolade that previously went to Sekuro in 2024 and 2023. "Throughout JAPAC, our partners are at the center of the AI-driven shift towards platform-driven and services-led security," said CrowdStrike JAPAC vice president of channels and alliances Jon Fox. "From expanding MSSP capabilities to helping organisations consolidate and strengthen their security with the Falcon platform, its partners are delivering the outcomes customers require to stay ahead of threats in the AI era. "We're proud to recognise this year's award winners for the incredible impact they've delivered across the region in driving cyber security transformation and look forward to continuing to scale this momentum across our partner ecosystem in JAPAC." Don't miss a thing From its editors straight to your inbox. Get started by entering your email address below. Sasha Karen is a nationally recognised highly commended senior journalist at ARN. With a decade's worth of experience, Sasha serves the local channel community with news and inspiration about channel partners.
Infosys has announced plans to acquire The Missing Link, an Australian cybersecurity and IT services firm.
Infosys has announced a definitive agreement to acquire The Missing Link, an Australian cybersecurity services provider. This acquisition enhances Infosys' cybersecurity capabilities and strengthens its presence in the Australian market. The Missing Link, known for its skilled cybersecurity professionals and comprehensive cyber solutions, will enable Infosys to offer advanced full-stack cybersecurity services to global clients, supporting their digital transformation efforts.
Acquisition strengthens Infosys’ cybersecurity and cloud capabilities across Australia and Asia
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Industries
Enterprise Software
Cybersecurity
AI & Machine Learning
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Sydney, Australia
Founded
1997
Find jobs on Simplify and start your career today