TTherapyNotes.com provides an online practice management system for behavioral health. Its core product is a structured notes module that uses form-filled templates instead of free-form text, speeding up data entry and note writing, alongside features for scheduling and billing. The system also includes an automated to-do list that guides clinicians on actions like notes after sessions, contacting a primary care physician when needed, and scheduling treatment plan updates. Developed by a clinician and a web technologies expert, TherapyNotes aims to meet the specific needs of mental health practitioners by offering a practice management solution built for their workflows. Compared with general PM systems, it differentiates itself with tailored, form-based notes, clinician-directed automation, and a focus on behavioral health routines.
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Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Radnor Township, Pennsylvania
Founded
2010
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Be aware of emails impersonating TherapyNotes(R). By TherapyNotes(R), LLC on november 5, 2026. TherapyNotes, LLC want to make you aware of a phishing campaign involving emails that are impersonating TherapyNotes(R). TherapyNotes, LLC has received reports of messages claiming that a TherapyNotes account is being deactivated and prompting the recipient to take immediate action. These reported messages are not from TherapyNotes. One important detail to check is the sender's email address: * Official TherapyNotes Support: [email protected] * Fraudulent address reported: support@ therapy-notes.com The fraudulent address includes a hyphen between "therapy" and "notes," which can be easy to miss at a glance. Keep in mind that scammers may use other addresses or techniques to make a message appear legitimate, so checking the sender is only one step in verifying an email. How to Spot a Suspicious Email Phishing emails are designed to look legitimate and may use familiar branding, urgent language, or account-related warnings to encourage you to act quickly. Be cautious of emails that: * Claim your account will be deactivated, suspended, or restricted unless you take immediate action. * Ask you to click an unexpected link or sign in through a link in the email. * Request passwords, verification codes, or other sensitive information. * Come from an address that closely resembles a legitimate TherapyNotes email address but contains subtle differences, such as added characters, punctuation, or misspellings. * Contain unexpected attachments, unusual wording, or requests that seem out of place. Even if a message looks familiar, avoid using links in an unexpected email to access your account. Instead, navigate directly to https://www.therapynotes.com using the website you normally use. What to Do if You Receive a Suspicious Email If you receive an email that you're unsure about: * Do not click links or open attachments in the message. * Do not reply or provide passwords, verification codes, or other sensitive information. * Check the sender's full email address carefully. * Access TherapyNotes directly rather than through a link in the email. * Contact its live, 24/7 TherapyNotes Support team at (215) 658-4550 or [email protected] if you'd like help confirming whether a message is legitimate. If You Already Interacted With the Email If you clicked a suspicious link or entered your TherapyNotes credentials on a site you do not recognize: * Change your TherapyNotes password immediately. If you use the same password for other accounts, change it there as well. * Enable two-factor authentication (2FA) to add an extra layer of protection to your TherapyNotes account. For setup instructions, see Set Up and Use Two-Factor Authentication. * Contact TherapyNotes Support at [email protected] so TherapyNotes, LLC can help you determine the appropriate next steps. * Report the phishing attempt to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov. * If you shared personal or financial information, visit IdentityTheft.gov for guidance based on the information that may have been exposed. * If your practice believes protected health information may have been accessed or disclosed, follow your organization's incident response process and evaluate whether additional obligations may apply under the HIPAA Breach Notification Rule. To learn more about how to recognize suspicious messages and report phishing attempts, see How To: Detect and Report Phishing Scams. Stay Alert Phishing messages can be convincing, and scammers often rely on urgency to encourage quick action. Taking a moment to verify the sender and access TherapyNotes through a trusted route can help protect your practice and your information. If you're ever unsure whether a message came from TherapyNotes, contact TherapyNotes, LLC directly at [email protected] before taking action. * The content of this post is intended to serve as general advice and information. It is not to be taken as legal advice and may not account for all rules and regulations in every jurisdiction. For legal advice, please contact an attorney.
What's new: scheduling Insights & enhanced Session Assist. By TherapyNotes(R), LLC on october 8, 2026. This release brings new ways to turn practice and clinical information into meaningful context in TherapyNotes(R). TherapyNotes, LLC is introducing Insights, a new area for greater visibility into practice activity, starting with scheduling-related reporting. TherapyNotes, LLC has also enhanced TherapyFuel(R) Session Assist with additional clinical context to help clinicians prepare for upcoming sessions. Plus, TherapyNotes, LLC is giving you an early look at a refreshed TherapyNotes(R) navigation experience coming next week. Here's what's new. New Insights Page for Practice-Wide Reporting TherapyNotes, LLC is introducing Insights, a new reporting solution in TherapyNotes(R) that gives Practice Administrators a high-level view of their practice. The first insights available focus on practice scheduling. The new Insights page will begin rolling out gradually over the next few weeks. When it becomes available for your practice, you'll see Insights in the left sidebar. The Insights page's Scheduling Dashboard brings key metrics and trends together in one place, helping you monitor appointment activity, identify patterns, and answer questions such as: * How is appointment volume changing over time? * How often are appointments missed or canceled, and how frequently are fees charged? * How well are TherapyNotes, LLC retaining patients after intake, and where are TherapyNotes, LLC seeing churn? * How does appointment activity compare between in-person and Telehealth sessions? * Which appointment types are scheduled most often? * How does scheduling and appointment engagement vary across clinicians and locations? Use dashboard filters such as Clinician, Location and Date Range to focus your analysis on the clinicians, locations, and reporting periods most relevant to your practice. Explore Your Scheduling Data Interactive charts and tables make it easy to explore scheduling activity across your practice. Hover over charts to see additional details about the metrics displayed, and use the question mark tooltips throughout the dashboard to learn more about individual graphs and tables. Dedicated Clinician and Location statistics let you dig deeper into activity across your team and practice locations. Review metrics such as intakes, scheduled appointments, missed and canceled appointments, patients seen, retention, and churn to identify differences across clinicians and locations that may help inform staffing and scheduling decisions. Define Intake Churn and Retention for Your Practice Every practice may evaluate follow-up after intake differently. From the new Insights Settings page, Practice Administrators can configure the grace period and minimum number of required follow-up appointments used to calculate intake churn and retention. These settings give your practice greater control over how these metrics are defined and reflected in Insights. By bringing scheduling and appointment-related metrics together in one interactive experience, Insights gives Practice Administrators a clearer view of practice activity and the information they need to make informed decisions about scheduling, staffing, and patient retention. Scheduling-related reporting is just the beginning of the broader Insights experience, with additional data areas and tools planned to give practices greater visibility into their operations and performance. More Clinical Context in TherapyFuel(R) Session Assist TherapyFuel(R) Session Assist now gives clinicians even more context to prepare for upcoming sessions. In addition to summarizing information from recent Progress Notes and the current Treatment Plan, Session Assist now surfaces recent Outcome Measure results, making it easier to review meaningful clinical information before the next appointment. When a patient completes an Outcome Measure after their previous appointment, the measure and its score will appear under Recent Outcome Measures in Session Assist. Clinicians can open the completed Outcome Measure directly to review responses and additional details. Session Assist also now displays the date of the previous appointment with quick access to the related Progress Note, making it easy to reference the underlying documentation when more detail is needed. To make session prep even easier to scan quickly, TherapyNotes, LLC has reorganized the Session Assist summary so information appears in the following order: * Recent Summary * Identified Risks * Prior Session Plan * Recent Outcome Measures These enhancements are available to TherapyFuel(R) subscribers using TherapyNotes(R) on the web, and will be coming soon to the TherapyNotes(R) Mobile App. Not using TherapyFuel(R) yet? Session Assist helps reduce time spent searching through the patient chart by bringing relevant information together before upcoming sessions. Ask your Practice Administrator about enabling TherapyFuel(R) for your practice. Coming Soon: A Refreshed Navigation Experience An updated TherapyNotes(R) navigation experience is coming next week! The refreshed design addresses customer feedback to give you more flexibility and faster access to the tools and resources you use most. You'll be able to fully collapse the main side navigation, access Global Search from anywhere in TherapyNotes(R), and quickly find commonly used tools and resources from the top menus. TherapyNotes, LLC is giving you an early look so you'll know what to expect when these changes arrive. Stay tuned for more details next week. * The content of this post is intended to serve as general advice and information. It is not to be taken as legal advice and may not account for all rules and regulations in every jurisdiction. For legal advice, please contact an attorney.
TherapyNotes ranked by Newsweek for another year of excellence 2026. By TherapyNotes, LLC on august 11, 2026. TherapyNotes, LLC is proud to announce that TherapyNotes(R) has once again been named in Newsweek's list of America's Best Online Platforms 2026! This award is presented by Newsweek and Statista Inc., the world-leading statistics portal and industry ranking provider. The rankings are based on a comprehensive evaluation of more than 20,000 U.S.-based online platforms. Platforms were assessed across 29 criteria spanning four key evaluation areas: * Nationwide Online Survey: Feedback from more than 2,000 online-service users, including factors such as layout, usability, and purchase intent. * Traffic Growth: Analysis of website traffic and audience growth. * Technical Performance: Evaluation of technical quality, including metrics such as visitor engagement and bounce rate. * Apps & Mobile Usability: Assessment of mobile app availability, quality, user ratings, and overall mobile experience. TherapyNotes earned the 31st spot with an overall score of 8.09, reflecting its continued focus on building software that's reliable, intuitive, and designed around the needs of mental health professionals. This recognition is especially meaningful because it reflects the work TherapyNotes, LLC has continued to invest in over the past year. Last year, TherapyNotes, LLC celebrated this recognition by reaffirming its commitment to continuous improvement. Since then, TherapyNotes, LLC has continued to deliver on that promise by investing in the features and workflows clinicians use every day. That commitment has shaped every enhancement TherapyNotes, LLC has delivered over the past year. Delivering on Its Commitment to Innovation Built for Care, Wherever You Work Great software should work wherever clinicians do. This year, TherapyNotes, LLC introduced TherapyNotes Mobile, extending secure access to schedules, patient information, secure messaging, and TherapyFuel(TM) Session Assist beyond the desktop. Whether preparing for appointments or staying connected throughout the day, clinicians can now access key workflows wherever they are. Innovation That Moves Your Practice Forward Its commitment to innovation extends far beyond a single release. That's why TherapyNotes, LLC continually optimize, update, and add new valuable features to its site. Over the past year, TherapyNotes, LLC has continued expanding the flexibility of documentation with customizable Progress Notes, Intake Notes, and Consultation Notes, and introduced its Coaching and Play Therapy Progress Note. TherapyNotes, LLC has also introduced the Group Progress Note Wizard, expanded its TherapyFuel AI solution, and much more. This recognition reinforces its commitment to continually improving TherapyNotes based on the needs and feedback of the clinicians who use it every day. Industry-Leading 24/7 Support TherapyNotes offers 24/7 support via phone and email, ensuring users can get assistance and answers at any time. Its users recognize that being able to contact a real, live person with real-time issues and questions sets TherapyNotes apart. With well-trained representatives who prioritize care and accuracy, its support is one of the main contributors to its thousands of 5-star customer reviews. Continuing to Invest in Mental Health Professionals While TherapyNotes, LLC is honored to receive this recognition, TherapyNotes, LLC is even more excited about what's ahead. Its product roadmap continues to be shaped by feedback from the clinicians, schedulers, billers, and practice administrators who rely on TherapyNotes every day. Whether it's expanding its mobile experience, improving clinical documentation, or continuing to build smarter workflows powered by TherapyFuel, TherapyNotes, LLC is committed to helping practices spend more time delivering care and less time managing administrative tasks. Thank you to every TherapyNotes customer for your trust, feedback, and partnership. Your ideas continue to shape the future of TherapyNotes, and TherapyNotes, LLC is grateful to be part of your practice. Here's to another year of innovation together! * The content of this post is intended to serve as general advice and information. It is not to be taken as legal advice and may not account for all rules and regulations in every jurisdiction. For legal advice, please contact an attorney.
What's new: Emergency contact Form & psychiatry enhancements. By TherapyNotes, LLC on july 28, 2026. TherapyNotes, LLC is continuing to improve everyday workflows across TherapyPortal(TM) and TherapyNotes(R). This release introduces a redesigned Emergency & Other Contacts form to simplify contact management, along with medication reconciliation enhancements that support clearer documentation and more informed care. Simplified Emergency & Other Contacts Form TherapyNotes, LLC has redesigned the Emergency & Other Contacts portal form to make it easier for patients to review and update their contact information. The updated form helps practices keep emergency and other important contacts current without requiring staff to make routine updates. Patients can now add, update, or remove their own contacts using the portal's Emergency & Other Contacts Form. Practice Contacts linked to the client will also be presented in the form, allowing patients to update relationship details while preserving contact information managed by the practice. As they do today, submitted changes continue to be reviewed by your practice before they are applied to the patient's record, giving you full control over which updates are accepted. The updated experience also features a modern, mobile-friendly design with easy-to-read contact cards, a simplified process for adding new contacts, and a clear review step that shows whether each contact will be added, updated, or removed before the form is submitted. To familiarize yourself with the changes, administrators can preview the updated form from the Library. After the form has been submitted, patients cannot make additional changes to that submission. If updates are needed later, your practice can send a new Emergency & Other Contacts form or make the form Always Available through TherapyPortal, allowing patients to submit updated information whenever needed. Together, these updates make it easier for patients to keep their contact information current while reducing administrative work for your practice. This update will be rolled out to all practices over the next week. You'll know it's live for your practice when you see the updated portal form in your Library. Enhanced Medication Reconciliation in Psychiatry Notes TherapyNotes, LLC has made additional improvements to medication reconciliation in psychiatry notes to make medication lists easier to review and document. A new Reported Medications section separates medications you prescribe from medications reported by the patient or prescribed by other providers. This provides a clearer view of the medications you manage while maintaining a complete picture of the patient's current medication regimen. TherapyNotes, LLC has also added an optional Response to Medication field, allowing clinicians to document medication effectiveness, patient response, side effects, and other ongoing medication-related observations directly alongside each medication. For practices using DrFirst ePrescribe, the Response to Medication field is available when documenting continued or adjusted medications. For all other medication workflows, it is available when documenting continued medications. Continue documenting medication changes using your existing workflow, including the Reason field and ePrescribe experience where applicable. * The content of this post is intended to serve as general advice and information. It is not to be taken as legal advice and may not account for all rules and regulations in every jurisdiction. For legal advice, please contact an attorney.
What's new: custom Consultation Notes & Coaching Note Template. By TherapyNotes, LLC on june 2, 2026. TherapyNotes, LLC is expanding the flexibility of documentation in TherapyNotes(R) with new note templates and customization options designed to support a wider range of consultation workflows. From customizable Consultation Notes in the Note Builder to a new Coaching Note Template built for self-pay and wellness services, these enhancements give clinicians more control over how they structure and manage their documentation. Customizable Consultation Note TherapyNotes, LLC has extended custom documentation support to Consultation appointments, enabling practices using consultation service codes to create and use customized note templates with the existing note builder experience. Consultation Note templates are available when documenting Consultation appointments and are distinct from Progress Note templates, which are used with Therapy Session appointments. This flexibility also serves as the foundation for the new Coaching Note template introduced in this release. Practice Administrators and Clinical Administrators can now use the base TherapyNotes Consultation Note template as the foundation for creating their own custom Consultation Note templates in the Note Templates tab of the Library. Using the builder tools, practices can rearrange or remove sections, rename fields, and add additional elements to better support their documentation workflows. Whether documenting initial screening calls, treatment plan review sessions, billable case management activities, or other consultation-based services, practices can tailor Consultation Notes to better reflect the services they provide. Unlike Progress Notes, the Diagnosis element is optional in Consultation Note templates and can be removed entirely when it is not needed for the services being provided. Because a diagnosis is required when submitting claims to insurance, this element should only be removed for direct-pay services. Consultation Notes also support Service Date Range fields, providing additional flexibility for documenting services that may span a period of time, including billable case management activities. Additional generic and clinical elements, including Choice, Short Response, Risk Assessment, Interventions, Medications, and Recommendations, can be added to further tailor documentation workflows. A Template selector will appear at the top of the Consultation Note when multiple templates are available for use, allowing clinicians to select the template that best fits the appointment or workflow. If a Practice Administrator or Clinical Administrator enables only one template, the selector will not be displayed. TherapyNotes will remember the last template used for each patient, automatically selecting it the next time documentation is completed. Clinicians can also view active templates in the Note Templates tab of the Library to better understand how each template is structured and used within the practice. Please note, since patients cannot currently request Consultation appointments through TherapyPortal, practices may need to update the appointment type to Consultation when approving appointment requests in order to leverage their new Consultation Note templates. TherapyNotes, LLC plan to further streamline this workflow in a future release. These enhancements give practices greater flexibility and control over how consultation documentation is structured, making it easier to create note templates that align with specific workflows, documentation preferences, and practice needs. This new functionality will be made available to practices over the next few weeks. New Coaching Note Template TherapyNotes, LLC has introduced a new Coaching Note template in the Note Templates tab of the Library to better support coaching, wellness, and hybrid clinical workflows. Designed for coaching and self-pay services, the template provides a more flexible approach to documentation that may not require traditional diagnostic language. The Coaching Note template is designed for use with consultation appointment types and uses a streamlined FIA (Focus, Insight, Action) note format to help clinicians and coaches capture key session themes, client insights, and next steps while keeping documentation concise, organized, and client-centered. Because coaching services may not include a diagnosis, the template leverages the same flexible Consultation Note structure introduced above, making it well-suited for coaching, wellness, and other direct-pay services. The pre-built template includes flexible date ranges to support varied engagement timelines and session structures, along with customizable Focus Areas that can be tailored to different workflows, coaching models, and client goals. Like its other pre-built templates, the Coaching Note template can also be copied forward and customized using the builder tools available in the Note Templates tab of the Library. The template will be available to practices by default, and Practice Administrators and Clinical Administrators can customize or disable it for their practice as needed. Clinicians can select the template from the selector at the top of the consultation note, making it easy to document coaching and wellness sessions using the same flexible consultation note workflow. The new Coaching Note template gives practices additional flexibility in how coaching and wellness services are documented while supporting clear, structured, and easy-to-review session notes. Like with Customizable Consultation Notes, this template will be made available to practices gradually over the next few weeks. * The content of this post is intended to serve as general advice and information. It is not to be taken as legal advice and may not account for all rules and regulations in every jurisdiction. For legal advice, please contact an attorney.
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Industries
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Radnor Township, Pennsylvania
Founded
2010
Find jobs on Simplify and start your career today
Don't see your dream role? Check out thousands of other roles on Simplify.Browse all jobs