Thumbtack

Thumbtack

Online marketplace connecting consumers with local professionals

About

Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack's business model involves charging professionals for leads when customers contact them, regardless of whether they secure the job. This approach allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.

Company Stage

Debt Financing

Employees

1,001-5,000

Industries

Consumer Software, Consumer Goods

Total Funding

$680.3M

Headquarters

San Francisco, California

Founded

2008


Simplify Jobs

Simplify's Take

What believers are saying

  • Thumbtack's recognition as one of the Best Workplaces for Parents and its inclusion in Built In's 2024 Best Places To Work Awards highlight its strong company culture and employee satisfaction.
  • The new home management app and seasonal upkeep guides can drive higher user engagement and retention, potentially leading to increased revenue.
  • Strategic partnerships, like the one with ServiceTitan, can enhance Thumbtack's service offerings and attract more professionals to the platform.

What critics are saying

  • The lead generation model may deter professionals if they do not see a return on investment, potentially reducing the platform's attractiveness.
  • The crowded online marketplace sector requires Thumbtack to continuously innovate to maintain its competitive edge.

What makes Thumbtack unique

  • Thumbtack's comprehensive home management app with 30 new features sets it apart by offering a streamlined approach to homeownership, unlike competitors who may focus solely on service listings.
  • The partnership with ServiceTitan enhances Thumbtack's value proposition by integrating service management tools, making it easier for professionals to manage bookings and customer interactions.
  • Thumbtack's focus on providing cost estimates based on millions of bids offers a unique transparency in pricing, which is a significant advantage over competitors.

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Growth & Insights
Headcount

6 month growth

0%

1 year growth

11%

2 year growth

12%

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