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TraceLink provides a cloud-based software platform for the pharmaceutical supply chain. Through a SaaS model, life sciences companies such as manufacturers, distributors, and healthcare providers subscribe to TraceLink’s tools to manage administration, communication, data, and customization across their supply chains. The platform helps customers ensure regulatory compliance (notably DSCSA), improves supply chain visibility, and boosts operational efficiency by connecting manufacturers, distributors, and partners and enabling secure data exchange. Key differences include a strong focus on pharmaceutical-specific compliance and interoperability, a suite of integrated tools designed for end-to-end supply chain management, and a global community that shares insights and best practices. The company's goal is to help the pharma industry deliver medications safely and efficiently to patients by maintaining compliant, transparent, and well-run supply networks.
Industries
Data & Analytics
Industrial & Manufacturing
Enterprise Software
Healthcare
Company Size
501-1,000
Company Stage
Series D
Total Funding
$173.7M
Headquarters
North Reading, Massachusetts
Founded
2009
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Total Funding
$173.7M
Meets
Industry Average
Funded Over
6 Rounds
Industry standards
Professional Development Budget
TraceLink and Omnicell Integrate DSCSA compliance solution into hospital pharmacy operations. 03 Sep, 2026, 19:30 IST Integration brings serialized product verification and traceability directly into medication receiving workflows, intended to enable more efficient pharmacy operations without separate compliance processes. BOSTON, Sept. 3, 2026 /PRNewswire/ - TraceLink, the world's largest Agentic Business Network for the life sciences and healthcare supply chain, today announced an integration between its Drug Supply Chain Security Act (DSCSA) compliance solution and the pharmacy inventory management systems of Omnicell, Inc. (Nasdaq: OMCL), a leading healthcare technology provider focused on empowering autonomous medication management. This integration is expected to enable hospitals and health systems to manage product verification, traceability, and compliance as part of everyday medication receiving workflows. Medication shipments received by a hospital or health system pharmacy must be verified, documented, incorporated into inventory, and made available for patient care. When verification or data discrepancies occur, pharmacy teams must also resolve compliance exceptions while maintaining accurate records for regulatory reporting. While the DSCSA established new standards for product verification and traceability, many pharmacy teams still rely on separate compliance tools and manual processes alongside their operational workflows. Managing compliance outside the pharmacy system can add complexity, consume valuable staff time, and create unnecessary interruptions during medication receiving. Through this integration, hospitals can access TraceLink's DSCSA capabilities directly within Omnicell central pharmacy inventory management workflows. Pharmacy teams can verify serialized products, access traceability information, resolve product verification exceptions, complete compliance reporting, and document receiving activities as medications are received, intended to help reduce manual effort, eliminate disconnected processes, and streamline pharmacy operations without changing established workflows. TraceLink's DSCSA solution is built on the Integrate-Once(TM) Agentic Business Network, which links more than 315,000 authenticated entities across life sciences and healthcare and supports hundreds of billions of annual supply chain transactions. By extending this trusted digital infrastructure into hospital pharmacy operations, healthcare organizations are expected to gain immediate access to accurate serialized medicine information exchanged across the broader life sciences supply chain, improve confidence in product authenticity while enabling faster product verification, more efficient compliance exception resolution, and targeted response when recalled products enter the pharmacy. "Hospital pharmacies shouldn't have to choose between maintaining regulatory compliance and operating efficiently," said Shabbir Dahod, President and CEO of TraceLink. "By integrating TraceLink's trusted DSCSA network with Omnicell's central pharmacy inventory management workflows, we're able to embed verification and traceability directly into medication receiving so pharmacy teams spend less time managing compliance processes and more time ensuring medicines are available for patient care." Together, TraceLink and Omnicell are working to help hospitals and health systems: * Verify serialized medicines within existing medication receiving workflows. * Reduce manual effort associated with DSCSA compliance and audit-ready reporting. * Resolve product verification and compliance exceptions more efficiently. * Improve traceability to support faster identification of affected recalled products. * Increase operational efficiency while supporting medication safety and availability. Sundar Tamma, Vice President of Product Management for Hospital Solutions at Omnicell, said, "Hospital pharmacies continue to face increasing operational demands with limited resources. The integration of TraceLink's solution expands the range of DSCSA integrations available to Omnicell Central Pharmacy Manager customers, providing additional options to support compliance while preserving the efficient workflows pharmacists depend on every day." As hospital pharmacies continue to modernize medication management, the same trusted serialized medicine information should be able to support broader operational capabilities - including faster compliance exception resolution, targeted recall management, and future intelligent pharmacy workflows - without requiring separate data sources or disconnected compliance systems. This integration represents another step toward embedding trusted supply chain information directly into the systems healthcare providers use every day to deliver safe, efficient patient care. About TraceLink TraceLink powers the transformation to an Agentic Supply Chain Operating Model, enabling organizations to perform and improve supply chain work across their business and trading partner networks. The Agentic Supply Chain Operating System, built on the OPUS Platform, brings together Agentic Business Processes, Agentic Control Towers, governed OPUS Agents, with the Integrate-Once(TM) Agentic Business Network to link systems, end-to-end business transactions, and collaborative peer-to-peer processes to create trusted, real-time operational context. In this agentic environment, humans and agents work together with greater speed, reasoning, control, and accountability to improve organizational productivity, service, inventory, working capital, cost, compliance, quality, resilience, and revenue performance. About Omnicell Since 1992, Omnicell has been committed to delivering innovative, outcomes-centric pharmacy and nursing solutions for all settings of care. As an intelligent medication management technology company, Omnicell empowers autonomous medication management by unifying automation and AI-enabled intelligence, optimized by expert services, to drive clinical and business outcomes that are helping to improve efficiency and enhance patient safety for healthcare facilities worldwide. OMNICELL and the Omnicell logo are registered trademarks of Omnicell, Inc. or one of its subsidiaries.
TraceLink's no-code, governed OPUS Agents can now perform Work on all Supply Chain business transactions and processes. Aug 27, 2026, 10:00 ET OPUS Agents perform specialized work on any supply chain event in collaboration with humans on Agentic Business Processes BOSTON, Aug. 27, 2026 /CNW/ - TraceLink, the world's largest Agentic Business Network for the life sciences and healthcare supply chain, today announced major advancements to OPUS Agents that enable organizations to rapidly create specialized digital teammates to perform work across the end-to-end supply chain. Using no-code natural language descriptions, organizations can define the events, actions, intent, objectives, tasks, decisions, and rules required for OPUS Agents to perform work triggered by business transactions and process transitions. OPUS Agents are governed as users with roles, permissions, and guardrails that provide the highest level of security and transparency with audit and progress logs for all the work they perform. TraceLink's Agentic Supply Chain Operating System supports an unlimited number of enterprise-specific Agent Profiles and active Agents that collaborate with human managers across the end-to-end supply chain. This product design and AI architecture give organizations an affordable, scalable foundation for transformation to the Agentic Supply Chain Operating Model. "TraceLink is the only company that provides the complete product which was purpose-built for agentic transformation of the end-to-end supply chain," said Shabbir Dahod, President and CEO of TraceLink. "By designing OPUS Agents as enterprise users operating in a secure and auditable environment, the agents work in a rich supply chain context. With no-code natural language agent definitions and the ability to create a large-scale specialized agent workforce, organizations can create business value quickly and efficiently." Build Specialized Digital Teammates Across Supply Chain Operations OPUS Agents can perform specialized supply chain work ranging from monitoring a single service-level agreement, exception queue, or transaction status to reasoning across multienterprise transactions in Multienterprise Information Network Tower (MINT), collaborative processes in Process Orchestration for Empowered Teams (POET), trading partner interactions, and enterprise processes. Organizations can create agents to: * Validate orders, invoices, and financial transactions to detect pricing, quantity, billing, remittance, and chargeback discrepancies before they create financial leakage or operational delays. * Monitor external manufacturing and batch readiness to identify production delays, material issues, quality-document gaps, unresolved incidents, and risks to batch release or reliable supply. * Improve logistics, fulfillment, and inventory visibility by monitoring warehouse fulfillment, shipment activity, CMO and 3PL inventory, discrepancies, and expiry risk. * Prioritize compliance exceptions by identifying DSCSA exceptions that are overdue, approaching due dates, awaiting action, or missing ownership. * Track transaction service levels by flagging missing or late acknowledgments, responses, remittance records, shipping advice, or other required business actions. * Assess master data readiness by checking product, company, and partner data against global compliance requirements before gaps disrupt regulated operations. Build OPUS Agents to Meet Your Work Requirements With new OPUS Platform advancements, companies can create AI agents that understand their business, work within approved rules, and collaborate with humans and other agents. Rather than relying on generic prompts, OPUS Agents use company-specific transactions, processes, operating procedures, and historical knowledge to inform their work. For each OPUS Agent, organizations can define: * Managers: Select the human manager to oversee each agent's work. * Memberships: Define an agent's memberships in applications and solutions. * Roles: For each membership, define the roles the agent can have. * Permissions: Limit the permissions for an agent based on roles. * Intent: Use natural language to describe the business purpose the agent will fulfill. * Events: Identify the supply chain events the agent will act on. * Objectives: Establish the concrete objectives an agent will pursue on business objects based on the supply chain events. * Tasks: Use natural language to describe the step-by-step instructions for processing business objects. * Decisions: For each task, establish the decisions that need to be made. * Rules: Declare the rules to follow in making the decisions. * Guardrails: Provide the boundaries within which the agent should reason while pursuing its objectives. * Outcomes: For each business event processed by an agent, show the work performed and value created to the human. OPUS Agents maintain Progress Logs that capture work completed, decisions made, and communications with humans by objective and outcome. This creates an audit trail showing the agent's actions, decisions, reasoning, and human interactions. Create an Agentic Workforce Across Agentic Business Processes Specialized OPUS Agents come together within Agentic Business Processes (ABPs), where they work on MINT business transactions, collaborate with humans and other agents through POET processes, and respond to supply chain events triggered through Melody Scripts. Within each ABP, organizations can: * Work on MINT Transactions: Deploy specialized OPUS Agents to evaluate, monitor, reconcile, and act on the multienterprise transactions that move between trading partners. * Collaborate on POET Processes: Bring agents, humans, and trading partners into collaborative workflows to investigate exceptions, coordinate decisions, and move work toward resolution. * Respond to Supply Chain Events: Use Melody Scripts to trigger agent activity as business events occur, allowing specialized agents to begin work when their expertise is needed. * Govern the Agentic Workforce: Apply role-based permissions, policy controls, lifecycle management, and human oversight as agents work across transactions and collaborative processes. As specialized OPUS Agents become integrated through supply chain events across multiple ABPs, the value extends beyond the productivity gains of any individual agent or process. Each ABP can inform and trigger work in others, creating a confluence of intelligence, decisions, and actions across the supply chain that compounds business value as the agentic workforce expands. By combining humans, governed OPUS Agents, digitalized transactions, and Agentic Business Processes, organizations can transform to the Agentic Supply Chain Operating Model-with projected improvements of 50-100% in productivity, 30-50% in customer responsiveness, 15-25% in revenue growth, 50-80% in product availability, and 20-40% in elastic operational capacity without proportional workforce growth. Discover how to build your own portfolio of specialized OPUS Agents at FutureLink Barcelona 2026. About TraceLink TraceLink powers the transformation to an Agentic Supply Chain Operating Model for life sciences and healthcare by combining human expertise with agentic work across the end-to-end supply network. Through Agentic Business Processes, Agentic Control Towers, the Integrate-Once(TM) Agentic Business Network, and governed OPUS Agents, TraceLink enables companies to significantly improve productivity, service, inventory, working capital, cost, compliance, quality, resilience, and revenue performance. Powered by the OPUS Platform and the world's largest Agentic Business Network, which links more than 315,000 authenticated business entities and hundreds of billions of annual supply chain transactions, TraceLink enables companies to digitalize business transactions, create trusted operational context, and perform work across multienterprise supply chain processes with greater speed, intelligence, control, and accountability. SOURCE TraceLink, Inc.
TraceLink wins Global AI award for advancing the Agentic Supply Chain Operating Model. Aug 26, 2026, 10:00 ET Award honors TraceLink's leadership in advancing a new operating model for supply chain operations BOSTON, Aug. 26, 2026 /PRNewswire/ - TraceLink, the world's largest Agentic Business Network for the life sciences and healthcare supply chain, today announced it has been named a winner in the Global AI Awards in the AI in Supply Chain & Logistics category. The award recognizes TraceLink's leadership in defining the Agentic Supply Chain Operating Model, a transformative new way of working that enables agentic work elasticity with specialization combined with human oversight and built-in agent governance, transparency, and security. The no-code framework enables enterprises to deploy thousands of specialized agents across the end-to-end supply chain. "Agentic AI is transforming the supply chain operating model into a set of integrated agentic business processes where humans and agents collaborate for shared business outcomes," said Shabbir Dahod, President and CEO of TraceLink. "This recognition reflects the growing importance of giving organizations the confidence to make AI a trusted part of their operations." TraceLink enables the Agentic Supply Chain Operating Model through its Agentic Supply Chain Operating System, built on the OPUS Platform and the Integrate-Once(TM) Agentic Business Network, which links 315,000 authenticated entities across life sciences and healthcare and supports hundreds of billions of annual supply chain transactions. Human teams and governed AI agents have the trusted operational context needed to monitor supply chain activity, identify risks, coordinate work, and act across company boundaries. The Agentic Supply Chain Operating Model combines three core pillars: * Agentic Business Processes, where human teams and OPUS Agents perform work together using shared objectives, rules, operational context, tasks, decisions, and measurable outcomes. * Agentic Control Towers, which provide the knowledge, intelligence, reasoning, analytics, and real-time operational context needed to monitor, manage, decide, and take action. * The Integrate-Once(TM) Agentic Business Network, which links companies, systems, trading partners, business transactions, processes, and OPUS Agents into a governed multienterprise foundation. For supply chain organizations, this translates into fewer manual follow-ups, faster exception resolution, greater visibility into partner activity, stronger governance, and more coordinated responses when conditions change. By embedding AI into the way supply chain work is monitored, managed, and performed, organizations can scale operations without increasing manual effort while improving productivity, resilience, service, and overall business performance. Join supply chain leaders at FutureLink Barcelona to explore how teams are building the Agentic Supply Chain Operating Model. About TraceLink TraceLink powers the transformation to an Agentic Supply Chain Operating Model for life sciences and healthcare by combining human expertise with agentic work across the end-to-end supply network. Through Agentic Business Processes, Agentic Control Towers, the Integrate-Once(TM) Agentic Business Network, and governed OPUS Agents, TraceLink enables companies to significantly improve productivity, service, inventory, working capital, cost, compliance, quality, resilience, and revenue performance. Powered by the OPUS Platform and the world's largest Agentic Business Network, which links more than 315,000 authenticated business entities and hundreds of billions of annual supply chain transactions, TraceLink enables companies to digitalize business transactions, create trusted operational context, and perform work across multienterprise supply chain processes with greater speed, intelligence, control, and accountability. SOURCE TraceLink, Inc.
TraceLink leads the industry with the First Agentic Supply Chain Control Tower with reasoning. Aug 06, 2026, 10:00 ET TraceLink's Agentic Supply Chain Control Tower transforms operational data into trusted business understanding through reasoning, analytics, active monitoring, and observability, enabling people and governed OPUS Agents to collaborate on intelligent decisions BOSTON, August 6, 2026 /PRNewswire/ - TraceLink, the world's largest Agentic Business Network for the life sciences and healthcare supply chain, today introduced the first truly Agentic Supply Chain Control Tower, an operational intelligence platform that combines analytics, reasoning, active monitoring, and observability to power the Agentic Supply Chain Operating Model. Traditional control towers were designed for visibility. Today's multienterprise supply networks require operational intelligence that understands business context, enables reasoning, and coordinates work across people, enterprise systems, trading partners, and governed OPUS Agents. The Agentic Supply Chain Control Tower transforms business activity into the trusted operational understanding needed for faster decisions, coordinated execution, and continuous adaptation across the enterprise and partner network. Built on the Agentic Supply Chain Operating System and powered by the world's largest Agentic Business Network - linking more than 315,000 authenticated entities and supporting hundreds of billions of annual supply chain exchanges - the Agentic Supply Chain Control Tower enables organizations to coordinate work across people, enterprise systems, trading partners, and governed OPUS Agents with greater speed, resilience, and confidence. "The role of the supply chain control tower is fundamentally changing," said Shabbir Dahod, President and CEO of TraceLink. "Traditional control towers helped organizations monitor operations. As AI becomes an active participant in supply chain work, organizations need operational intelligence that provides trusted business context, enables reasoning, and coordinates work across people, enterprise systems, trading partners, and governed OPUS Agents. The Agentic Supply Chain Operating Model requires an Agentic Control Tower to power the transformation." The First Agentic Supply Chain Control Tower The Agentic Supply Chain Control Tower redefines the traditional control tower as the intelligence layer for the Agentic Supply Chain Operating Model. It brings together foundational OPUS Platform capabilities that transform operational data into trusted business understanding, enabling people and governed OPUS Agents to collaborate on intelligent decisions across the end-to-end supply network. * Scalable Analytics Built on a redesigned analytics architecture that supports enterprise-scale workloads, OPUS Reports and Dashboards (ORD) moves analytics beyond the scalability and performance limits of traditional reporting environments, enabling organizations to analyze dramatically larger volumes of operational data. Recent enhancements deliver at least 30% faster reporting while extending analytics from thousands of rows to datasets containing millions of rows. Organizations can transform growing volumes of operational data into trusted business understanding that accelerates decision-making, strengthens operational resilience, and improves execution across the end-to-end supply network. * Agentic Reasoning OPUS Brain - TraceLink's agentic reasoning engine - uses reasoning artifacts, semantic search, short-term memory, and object metadata to guide OPUS Agents to perform work consistently without hallucinations. Rather than simply presenting information, it enables organizations to make more deterministic decisions, reduce dependence on manual interpretation, and confidently scale AI-assisted work under appropriate governance and human oversight. * Event-Driven Intelligence Object Events and Object Action Scripts continuously observe conditions and initiate governed responses as transactions and workflows progress. By sensing meaningful supply chain events as they occur, organizations can reduce response times, improve exception management, and shift from reactive issue management to proactive coordination. * Semantic Business Context Semantic models, canonical objects, and enhanced reference data capabilities ensure information is interpreted consistently across systems, trading partners, and processes. This shared understanding creates a common language that increases confidence in automation, AI-driven recommendations, and standardized execution. * Continuous Observability OPUS Metrics and Lakehouse capabilities measure performance, system activity, transaction processing, agent utilization, and outcomes to create a continuous feedback loop for improvement. With greater insight into both execution and agent performance, organizations can identify bottlenecks, optimize processes, and continuously improve supply chain performance over time. At FutureLink Barcelona, attendees will see how the Agentic Supply Chain Control Tower enables the Agentic Supply Chain Operating Model by combining operational intelligence, reasoning, and governed collaboration between people and OPUS Agents to transform how work is performed across the end-to-end supply network. About TraceLink TraceLink powers the transformation to an Agentic Supply Chain Operating Model for life sciences and healthcare by combining human expertise with agentic work across the end-to-end supply network. Through Agentic Business Processes, Agentic Control Towers, the Integrate-Once(TM) Agentic Business Network, and governed OPUS Agents, TraceLink enables companies to significantly improve productivity, service, inventory, working capital, cost, compliance, quality, resilience, and revenue performance. Powered by the OPUS Platform and the world's largest Agentic Business Network, which links more than 315,000 authenticated business entities and hundreds of billions of annual supply chain transactions, TraceLink enables companies to digitalize business transactions, create trusted operational context, and perform work across multienterprise supply chain processes with greater speed, intelligence, control, and accountability. SOURCE TraceLink, Inc.
TraceLink's no-code Platform enables Company-Specific Agentic Business Processes for the end-to-end supply network. Jul 30, 2026, 12:05 ET Built on the Agentic Supply Chain Operating System, company-specific Agentic Business Processes enable organizations to orchestrate work across virtually any business process or business transaction at enterprise scale BOSTON, July 30, 2026 /PRNewswire/ - TraceLink, the world's largest Agentic Business Network for the life sciences and healthcare supply chain, today announced new OPUS Platform capabilities that enable organizations to create Agentic Business Processes across the end-to-end supply network. Built on TraceLink's Agentic Supply Chain Operating System and powered by the world's largest Agentic Business Network - linking more than 315,000 authenticated business entities and supporting hundreds of billions of annual supply chain exchanges - the OPUS Platform provides a no-code foundation for digitalizing work involving people, governed OPUS Agents, enterprise systems, and trading partners. Existing TraceLink solutions serve as the operational foundation for Agentic Business Processes: * Track and Trace provides serialization, traceability, verification, product movement, and reporting capabilities across supply chain businesses and systems. * MINT standardizes, validates, and exchanges real-time business transactions across companies. * POET enables composable multienterprise collaborative processes that coordinate people, partners, and agents. Together, these solutions create the trusted operational context that enables OPUS Agents to reason over events, recommend actions, and orchestrate governed work. From planning and commercial operations to manufacturing, logistics, transportation, quality, compliance, returns, and partner lifecycle management, organizations can configure company-specific Agentic Business Processes for virtually any business process or business transaction. "The differentiator in enterprise AI is the digital foundation beneath it," said Shabbir Dahod, President and CEO of TraceLink. "That's the advantage organizations gain by building on the TraceLink network. Company-specific Agentic Business Processes create an elastic operating model where people and governed OPUS Agents continuously collaborate to improve productivity, strengthen service, and reduce operational risk - delivering the 50-100% productivity improvements and 30-50% service improvements organizations should expect from agentic supply chain operations." Build Company-Specific Agentic Business Processes Without Custom Code The OPUS Platform enables organizations to configure company-specific Agentic Business Processes around their own operating model, business rules, and standard operating procedures - without custom software development. Organizations define how supply chain work is performed according to their own operating model while reducing the cost, complexity, and time traditionally associated with modernizing supply chain operations. As regulations, product portfolios, trading partner requirements, and market conditions evolve, organizations can rapidly adapt business processes while standardizing execution across business units, regions, and trading partners - preserving the flexibility required for local operations without sacrificing enterprise-wide consistency. Configure the Human-Agent Workforce Reusable no-code agent profiles enable organizations to deploy OPUS Agents that evaluate information, perform operational work, recommend actions, and collaborate with people throughout Agentic Business Processes. Organizations define how agents participate in business processes according to customer-defined roles, permissions, business rules, and approval policies - ensuring work is performed consistently while maintaining governance and human oversight. Agent profiles can be shared and configured to create OPUS Agents for many human teammates, enabling organizations to scale operational capacity, accelerate decision-making processes, improve productivity and strengthen operational resilience in a consistently managed operating model. Orchestrate Event-Driven Execution at Enterprise Scale Every business transaction, collaborative process, or product movement becomes the starting point for coordinated work involving people, enterprise systems, trading partners, and one or more OPUS Agents. Event-driven orchestration automatically initiates customer-defined business processes in response to business transactions, object changes, and workflow milestones. OPUS Agents evaluate information, coordinate work, recommend actions, and support decisions, helping organizations reduce the time between a business signal and a business response. For example, a purchase order, shipment notice, quality event, or compliance exception can automatically initiate the appropriate business process, engage one or more OPUS Agents, evaluate supporting information, identify discrepancies, and present recommendations for review - reducing manual follow-up while preserving governance and human accountability. Register now for FutureLink Barcelona to learn how organizations can build and deploy company-specific Agentic Business Processes with the OPUS Platform. About TraceLink TraceLink powers the transformation to an Agentic Supply Chain Operating Model for life sciences and healthcare by combining human expertise with agentic work across the end-to-end supply network. Through Agentic Business Processes, Agentic Control Towers, the Integrate-Once(TM) Agentic Business Network, and governed OPUS Agents, TraceLink enables companies to significantly improve productivity, service, inventory, working capital, cost, compliance, quality, resilience, and revenue performance. Powered by the OPUS Platform and the world's largest Agentic Business Network, which links more than 315,000 authenticated business entities and hundreds of billions of annual supply chain transactions, TraceLink enables companies to digitalize business transactions, create trusted operational context, and perform work across multienterprise supply chain processes with greater speed, intelligence, control, and accountability. SOURCE TraceLink, Inc.
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Industries
Data & Analytics
Industrial & Manufacturing
Enterprise Software
Healthcare
Company Size
501-1,000
Company Stage
Series D
Total Funding
$173.7M
Headquarters
North Reading, Massachusetts
Founded
2009
Find jobs on Simplify and start your career today