Truepic and OtterBox partner to accelerate warranty claims with authentication in under a minute. Truepic authenticated images for more than 100,000 claims in the first four months, helping accelerate legitimate claims and flag suspicious submissions in real time. August 27, 2026 11:41 ET | Source: Truepic SAN DIEGO, Aug. 27, 2026 (GLOBE NEWSWIRE) - Truepic, the leader in image and video authentication, today announced that OtterBox, the leading maker of protective cases and mobile accessories, has adopted Truepic Vision to authenticate photos and videos submitted for warranty and protection plan claims. In less than four months, the Truepic platform has been used to authenticate images for more than 100,000 OtterBox warranty claims. "We are proud that our technology can help OtterBox accelerate service to legitimate customers while protecting its claims process from fraud. We see this as..." "At OtterBox, we pride ourselves on standing behind our products and providing a best-in-class customer service experience. Truepic's technology helps us..." "We are thrilled to be working with OtterBox to innovate the warranty and return process for retailers as AI-fueled fraud increases," "We are proud that our technology can help OtterBox accelerate service to legitimate customers while protecting its claims process from fraud. We see this as..." When customers begin a claim, they receive access to a Truepic-powered camera experience on their smartphone. On average, they open the camera and submit the required images of their damaged product in under 60 seconds. Truepic Vision uses over 50 image and data checks to ensure the authenticity of images, videos, and their associated data. This information is turned into structured insights, cryptographically sealed, and delivered to OtterBox's workflow for claims processing. Truepic's authenticity checks and risk intelligence network also surface image manipulation, suspicious activity, and fraud patterns across submissions in real time. OtterBox can then advance legitimate claims without waiting for manual photo review. The partnership comes as policy abuse has become merchants' most-cited fraud risk. According to MRC's 2026 Global eCommerce and Fraud Report, 41% of merchants identified policy abuse as a challenge, 61% reported an increase over the prior year, and 20% experienced increases of 25% or more. Truepic helps retailers address this risk after purchase without adding friction at checkout. "At OtterBox, we pride ourselves on standing behind our products and providing a best-in-class customer service experience. Truepic's technology helps us streamline claim verification and maintain the integrity of our warranty program, allowing us to focus on serving our customers as quickly and efficiently as possible," said Trey Northup, CEO, OtterBox. "We are thrilled to be working with OtterBox to innovate the warranty and return process for retailers as AI-fueled fraud increases," said Craig Stack, President, Truepic. "We are proud that our technology can help OtterBox accelerate service to legitimate customers while protecting its claims process from fraud. We see this as the future of warranty, recall, and retail returns." The partnership demonstrates how authenticity at the source can make digital claims faster and more trustworthy, even as manipulated and AI-generated media becomes easier to create. About Truepic Truepic is the recognized leader in image and video authentication, enabling enterprises to move faster without sacrificing trust. Its technology has verified hundreds of millions of images and videos for some of the world's largest companies and organizations. Truepic's technology authenticates and analyzes images, videos, and associated data at the moment of capture, turning user generated content into decision-ready information that accelerates digital workflows and protects against fraud. For more information, visit truepic.com. About OtterBox From humble beginnings in a Fort Collins, Colo. garage, OtterBox has spent over 25 years mastering the art of protection, delivering durable yet stylish phone cases that can go anywhere, do anything, so you can say 'yes' to everything. Whether you're scaling mountains or simply surviving a Monday morning commute, OtterBox has you and your device covered. It's no surprise OtterBox is the #1 most trusted smartphone case brand in the U.S. From ultra rugged to effortlessly stylish, OtterBox helps you follow your 'yes' anywhere. OtterBox. Made for Yes. At the heart of every OtterBox innovation is a commitment to create positive, lasting change. In partnership with the OtterCares Foundation, OtterBox says 'yes' to giving back by inspiring kids to change the world through entrepreneurship and philanthropy. Employees say 'yes' to giving back when they use 24 hours of paid time off each year to volunteer. Since 2011, OtterBox employees have logged more than 148,000 volunteer hours, contributing an estimated $3.8 million in value to local communities. Learn more about our 'yes' at otterbox.com/givingback. Media Contact Jules Cassano [email protected]

Truepic has announced a strategic integration with Cotality, a property data and analytics company, to bring verified virtual inspections to mortgage lenders. Lenders using Cotality's Mercury Network and Collateral Management System platforms will be able to trigger Truepic Vision virtual inspections directly within their workflows. The integration supports home equity evaluations, final inspection alternatives, natural disaster documentation, default servicing and construction draws. Truepic Vision uses controlled capture technology to apply fraud detection and authentication testing on images and videos, protecting against AI-generated fraud whilst verifying geolocation, time and date data. The collaboration aims to reduce inspection turnaround times from days or weeks to hours whilst maintaining trusted imagery. The integration will be available in CMS and Mercury later this year.

Truepic and Cotality to bring verified virtual inspections to home and construction loans. Lenders can now trigger trusted, self-service inspections through Cotality collateral platforms. June 23, 2026 11:30 ET | Source: Truepic SAN DIEGO, June 23, 2026 (GLOBE NEWSWIRE) - Truepic, the enterprise leader of Visual Risk Intelligence in the AI era, today announced a strategic integration with Cotality(TM), a leading global property data and analytics company serving mortgage lenders nationwide. Lenders using Cotality's Mercury Network(R) and Collateral Management System(R)(CMS) platforms will be able to seamlessly trigger Truepic Vision virtual inspections directly within their existing workflows. The initial roll-out supports home equity evaluations, 1004D final inspection alternatives, documentation for natural disasters, default servicing, and construction and renovation draws. This new collaboration highlights a shared belief that authenticated property photos and videos will be the foundation of digital and remote appraisals in the AI era. "We believe that trusted visual data will become foundational to modern lending infrastructure. By embedding authenticated capture directly into the systems..." "Lenders need a virtual inspection solution they can trust and seamless integration with existing workflows," "This capability provides a frictionless process, reducing time and overall costs without sacrificing quality and integrity. By embedding Vision directly into..." "We are thrilled to work with Cotality to deliver authenticated images and data across the home and construction lending space," "We believe that trusted visual data will become foundational to modern lending infrastructure. By embedding authenticated capture directly into the systems..." "Lenders need a virtual inspection solution they can trust and seamless integration with existing workflows," "This capability provides a frictionless process, reducing time and overall costs without sacrificing quality and integrity. By embedding Vision directly into..." "We are thrilled to work with Cotality to deliver authenticated images and data across the home and construction lending space," "We believe that trusted visual data will become foundational to modern lending infrastructure. By embedding authenticated capture directly into the systems..." Truepic Vision is an end-to-end virtual image and data authentication platform that enables lenders to send a secure link to borrowers, real estate agents, or other individuals to complete guided property inspections using their own mobile device. Images and videos are captured through Truepic's controlled capture technology, which applies fraud detection and authentication testing on all visuals, protecting against image and AI fraud. The platform also ensures all data, including geolocation, time, date, and tamper detection at the moment of capture to ensure media is authentic and unaltered. The Vision platform also features a risk intelligence network to help identify bad actors and fraud techniques in real time. "Lenders need a virtual inspection solution they can trust and seamless integration with existing workflows," said Sage Nichols, senior vice president of Cotality's Collateral Solutions. "This capability provides a frictionless process, reducing time and overall costs without sacrificing quality and integrity. By embedding Vision directly into Mercury and CMS, lenders and servicers can automate inspection ordering and review without leaving their core systems. This lowers costs and reduces turnaround times from days or weeks to hours while maintaining trusted, verified imagery in today's era of increasing AI-generated fraud risk." "We are thrilled to work with Cotality to deliver authenticated images and data across the home and construction lending space," said Craig Stack, President and Founder of Truepic. "We believe that trusted visual data will become foundational to modern lending infrastructure. By embedding authenticated capture directly into the systems that lenders already rely on, we're making it easy to scale remote inspections without sacrificing trust, compliance, or risk controls in the AI era." Together, Truepic and Cotality are helping modernize property inspection workflows with authentic images and data while strengthening trust across digital lending in the AI era. The integration streamlines compliance, improves operational efficiency, and provides lenders with defensible inspection records that can withstand investor and regulatory scrutiny. As digital lending accelerates, this collaboration ensures institutions can scale inspection capacity without scaling risk. The new integration will be available in CMS and Mercury later this year. Learn more by visiting the Virtual Inspection page. About Truepic Truepic is the leading provider of Visual Risk Intelligence, helping enterprises verify reality in the AI era. Its flagship platform, Truepic Vision, provides a multi-layered approach that authenticates images and data to prevent fraud, reduce risk, and protect business operations. Vision features the Truepic Risk Network, the first visual risk shared intelligence system for alerting suspicious activity across the financial sector. Trusted by Fortune 500 companies and recognized by TIME, Fast Company, and Inc. for its innovation, Truepic enables organizations to safeguard trust while driving growth. Learn more at www.truepic.com.