Overview

Trust Lab uses artificial intelligence to map and quantify online abuse networks, helping digital platforms identify and mitigate high-harm issues like hate speech and disinformation on a global scale. Its models measure country- and issue-specific networks (for example Slovakian hate speech or Indian disinformation networks) to produce measurable insights that support regulatory compliance across acts such as the EU Digital Services Act, UK Online Safety Act, and Australian Online Safety Act. The service analyzes data from various platforms to generate metrics and reports on network size, reach, and risk, delivered on a subscription or service basis to help platforms monitor risk and demonstrate compliance. Its goal is to provide auditable, data-backed insights into abuse networks to help platforms maintain a safer online environment and avoid penalties.