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About Trustpilot
Industries
Enterprise Software
Consumer Goods
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Copenhagen, Denmark
Founded
2007
Overview
Trustpilot connects consumers with businesses through customer reviews, allowing individuals to share their experiences and opinions about various products and services. This platform helps other consumers make informed decisions while encouraging businesses to enhance their offerings. Trustpilot serves a wide range of clients, including consumers wanting to share feedback and businesses aiming to build their reputation. It operates globally, providing a free platform for consumers and offering paid subscription services to businesses that include features like analytics and review management tools. Trustpilot maintains the integrity of its platform through transparency measures, such as its Transparency Report, which fosters trust among users. The company's goal is to help consumers make better purchasing decisions and assist businesses in improving their services based on customer feedback.
Simplify's Take
What believers are saying
- Trustpilot's IPO in 2021 raised significant capital on the London Stock Exchange.
- The launch of AI features enhances consumer insights for premium users.
- Collaborations with e-commerce platforms can increase Trustpilot's visibility and integration.
What critics are saying
- Emerging competitors like Trustify360 may challenge Trustpilot's market share.
- The removal of 3.3 million fake reviews highlights challenges in maintaining authenticity.
- AI features for premium users may create dissatisfaction among non-paying users.
What makes Trustpilot unique
- Trustpilot offers a global platform with over 58 million reviews and 270,000 domains.
- The company provides transparency through its Transparency Report, enhancing trust and authenticity.
- Trustpilot's AI feature offers premium users insights into customer behavior and market dynamics.
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Funding
Total Funding
$173.8M
Below
Industry Average
Funded Over
8 Rounds
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Paid Vacation
Paid Sick Leave
Paid Holidays
Sabbatical Leave
Hybrid Work Options
Stock Options
Company Equity
401(k) Retirement Plan
401(k) Company Match
Performance Bonus
Profit Sharing
Employee Stock Purchase Plan
Relocation Assistance
Employee Referral Bonus
Student Loan Assistance
Parental Leave
Family Planning Benefits
Fertility Treatment Support
Adoption Assistance
Childcare Support
Elder Care Support
Pet Insurance
Bereavement Leave
Professional Development Budget
Conference Attendance Budget
Training Programs
Tuition Reimbursement
Professional Certification Support
Mentorship Program
Wellness Program
Mental Health Support
Gym Membership
Commuter Benefits
Meal Benefits
Phone/Internet Stipend
Home Office Stipend
Legal Services
Employee Discounts
Company Social Events
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%Hexautoparts has partnered with Trustpilot and Sitejabber to collect reviews.
Trustpilot is a Danish company that went public in 2021, raising the most capital of any initial public offering (IPO) on the London Stock Exchange (LSE) in nearly a decade.
This year, Trustpilot launched an AI feature that provides premium users with customer behaviour and market dynamic insights.
As part of its ISO9001 management system and the requirements around customer satisfaction, Concept Management Ltd has partnered with Trust Pilot, due to their integrity, brand and independence.
Louise bryant joins Trustpilot as Head of Investor Relations.
Trustpilot is Hiring for 41 Jobs on Simplify!
Find jobs on Simplify and start your career today
About Trustpilot
Industries
Enterprise Software
Consumer Goods
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Copenhagen, Denmark
Founded
2007
Trustpilot is Hiring for 41 Jobs on Simplify!
Find jobs on Simplify and start your career today