Uniphore

Uniphore

Multimodal AI SaaS for enterprise interactions

Overview

Uniphore provides a B2B SaaS platform for multimodal AI and automation to manage and analyze customer interactions. Its flagship Uniphore Business AI Cloud has four layers—Data connects to enterprise data without migration, Knowledge structures data for AI, Model works with various large language models, and Agentic deploys and manages AI agents—and it leverages Knowledge AI, Generative AI, and Emotion AI to automate conversations across channels. The platform emphasizes a sovereign, composable, and secure data fabric that keeps client data under control while enabling AI deployment, combining speech recognition with emotion/video analysis and AI agent orchestration. Its aim is to deliver scalable, privacy-conscious automation and insight from customer interactions to improve customer experience, operational efficiency, and decision-making for enterprises.

About Uniphore

Simplify's Rating
Why Uniphore is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & Analytics

Enterprise Software

AI & Machine Learning

Company Size

501-1,000

Company Stage

Series F

Total Funding

$868.7M

Headquarters

Palo Alto, California

Founded

2008

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Simplify's Take

What believers are saying

  • August 17, 2026 Marketing AI expands Uniphore beyond contact-center automation into revenue planning.
  • March 10, 2026 Rackspace partnership targets $100 million in governed enterprise AI deployments.
  • January 2026 KPMG and February 2026 Cognizant partnerships deepen regulated-industry access immediately.

What critics are saying

  • Salesforce, Adobe, and Databricks can bundle similar AI workflows faster in 2026.
  • Rackspace and KPMG partnerships prove distribution dependence; weak deployments kill pipeline momentum by 2027.
  • If Marketing AI flops, Uniphore becomes another crowded contact-center vendor and loses pricing power.

What makes Uniphore unique

  • August 2026 Marketing AI uses per-customer digital twins and open-weight SLMs.
  • Uniphore’s Business AI Cloud bundles data, knowledge, models, and agents under sovereignty.
  • Gartner named Uniphore a 2026 CDP Leader, validating enterprise data-layer strength.

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Funding

Total Funding

$868.7M

Above

Industry Average

Funded Over

9 Rounds

Series F funding comparison data is currently unavailable. We're working to provide this information soon!
Series F Funding Comparison
Coming Soon

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

401(k) Retirement Plan

Unlimited Paid Time Off

Paid Holidays

Stock Options

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-2%
Newswire
Aug 17th, 2026
Uniphore launches Marketing AI to usher in New era: NYSE Content update.

Uniphore launches Marketing AI to usher in New era: NYSE Content update. Aug 17, 2026, 08:55 ET NYSE issues a pre-market daily advisory direct from the trading floor. NEW YORK, Aug. 17, 2026 /CNW/ - The New York Stock Exchange (NYSE) provides a daily pre-market update directly from the NYSE Trading Floor. Access today's NYSE Pre-market update for market insights before trading begins. Kristen Scholer delivers the pre-market update on August 17th * Uniphore Co-founder & CEO Umesh Sachdev to discuss latest offering. * Marketing AI is built on customer intelligence rather than customer data management. * The company says the solution can predict what each customer is likely to do next. * The S&P 500 looks to build on a three-week win streak. * Retail earnings and Wednesday's Fed Minutes will headline upcoming activity. * According to the latest data, nearly 70% of traders expect the Fed to hold rates steady next month. * Shares of Reddit (NYSE: RDDT) jumped Friday following inclusion in S&P 500. * The platform will be added to the large-cap index ahead of Tuesday's session. * Shares popped by 12.6% on Friday following the announcement. Opening Bell Hims & Hers (NYSE: HIMS) celebrates its 5th anniversary as a listed company Closing Bell Snowflake (NYSE: SNOW) celebrates the launch of Cortex AI Gateway For market insights, IPO activity, and today's opening bell, download the NYSE TV App and check out the NYSE YouTube: TV.NYSE.com and YouTube.com/@NYSEofficial SOURCE New York Stock Exchange Joe Benarroch, [email protected], Head of Content, Media Partnerships, & Distribution

Associated Press
Aug 17th, 2026
Uniphore launches Marketing AI with individual customer digital twins to predict revenue before spend

Uniphore has launched Marketing AI, a platform that uses artificial intelligence to predict customer behaviour and simulate marketing outcomes before budget commitment. The system creates a digital twin for each customer using small language models fine-tuned on individual behaviour, predicting outcomes at the personal level rather than relying on segment averages. The platform allows marketers to simulate entire campaigns and receive predicted revenue and conversion rates before launch. It continuously learns from actual results, comparing them against predictions to improve accuracy with each cycle. Uniphore, named a Leader in the 2026 Gartner Magic Quadrant for Customer Data Platforms, emphasises data sovereignty. The system uses open-weight models deployable in any environment, ensuring data never moves to shared inference environments whilst meeting GDPR and HIPAA requirements.

Market Chameleon
Aug 17th, 2026
Snowflake unveils Cortex AI Gateway: highlighting NYSE's latest innovation rollout.

Snowflake unveils Cortex AI Gateway: highlighting NYSE's latest innovation rollout. 17 August 2026, 9:15 AM Snowflake unveils Cortex AI Gateway: marking a milestone in NYSE's tech innovation. Snowflake (NYSE:SNOW) took center stage at the New York Stock Exchange's Closing Bell on August 17, 2026, celebrating the launch of its new Cortex AI Gateway. This debut underscores the momentum major NYSE companies are building in artificial intelligence adoption, as Snowflake continues to expand its reach in the enterprise analytics and AI market. AI integration accelerates: Snowflake Signals growing industry embrace. The introduction of Cortex AI Gateway is Snowflake's latest move to bridge advanced data analytics with robust AI capabilities. The new platform aims to enable businesses to harness generative AI while maintaining control of their enterprise data ecosystem. This fits the broader technological trend seen across the NYSE, where leading enterprises are prioritizing AI transformation to stay competitive. According to the day's NYSE pre-market update, AI innovation and retail earnings dominate this week's headlines, with Snowflake's milestone joining Uniphore's launch of Marketing AI as notable examples. Both highlight how customer intelligence and predictive capabilities have become centerpieces in enterprise technology strategy. Market Sentiment: S&P 500 maintains momentum as AI stocks stand out. The broader equity market is poised to extend a three-week rally, driven by optimism around retail earnings and steady monetary policy expectations. Nearly 70% of traders anticipate the Federal Reserve will hold rates steady next month, according to the latest NYSE floor insights. The resonance of high-profile AI launches, like Cortex AI Gateway and Uniphore's Marketing AI, continues to bolster sentiment among market participants watching the intersection of tech and business intelligence. Below is a summary table highlighting key events and market trends as of 09:15 AM: | Date | Event | Highlight | Market Sentiment | | Aug 17, 2026 | SNOW Cortex AI Gateway Launch | Celebrated at NYSE Closing Bell | AI adoption perceived as positive catalyst | | Aug 17, 2026 | Uniphore Marketing AI Launch | Focus on predictive customer intelligence | Signals broader enterprise AI trend | | Aug 17, 2026 | S&P 500 Trend | Three-week win streak | Market optimism, traders expect steady rates | Takeaway: AI rollout accelerates across NYSE - what could be next? With Snowflake's launch of the Cortex AI Gateway, NYSE-listed firms are showing a clear commitment to integrating generative AI and predictive analytics into enterprise solutions. The timing, aligned with a broadly optimistic market and strong anticipation of steady monetary policy, suggests AI-focused companies could remain in the spotlight. As technological advancements like Cortex AI Gateway continue to take center stage, investors and market watchers will be keen to see how these innovations shape business outcomes, customer engagement, and long-term value creation on the exchange. Contact Information: If you have feedback or concerns about the content, please feel free to reach out to Market Chameleon via email at [email protected]. About the Publisher - Marketchameleon.com: Marketchameleon is a comprehensive financial research and analysis website specializing in stock and options markets. Market Chameleon leverage extensive data, models, and analytics to provide valuable insights into these markets. Its primary goal is to assist traders in identifying potential market developments and assessing potential risks and rewards. NOTE: Stock and option trading involves risk that may not be suitable for all investors. Examples contained within this report are simulated and may have limitations. Average returns and occurrences are calculated from snapshots of market mid-point prices and were not actually executed, so they do not reflect actual trades, fees, or execution costs. This report is for informational purposes only, and is not intended to be a recommendation to buy or sell any security. Neither Market Chameleon nor any other party makes warranties regarding results from its usage. Past performance does not guarantee future results. Please consult a financial advisor before executing any trades. You can read more about option risks and characteristics at theocc.com. The information is provided for informational purposes only and should not be construed as investment advice. All stock price information is provided and transmitted as received from independent third-party data sources. The Information should only be used as a starting point for doing additional independent research in order to allow you to form your own opinion regarding investments and trading strategies. The Company does not guarantee the accuracy, completeness or timeliness of the Information. Disclosure: This article was generated with the assistance of AI

Business Upturn
May 5th, 2026
LTM, Uniphore join hands to build industry-specific AI solutions for enterprises.

LTM, Uniphore join hands to build industry-specific AI solutions for enterprises. LTM and Uniphore have announced a strategic partnership to develop and scale domain-specific artificial intelligence (AI) solutions across core enterprise business processes, marking a significant step in enterprise AI adoption. The collaboration will see Uniphore's Business AI Cloud power LTM's BlueVerse(TM) ecosystem, enabling the deployment of industry-specific small language models (SLMs) and AI agents tailored for enterprise workflows. The partnership aims to combine LTM's deep domain expertise and global delivery capabilities with Uniphore's AI platform to drive measurable business outcomes. As enterprises increasingly shift toward purpose-built AI solutions, the partnership focuses on delivering more precise, secure, and compliant AI applications embedded within critical business functions. Uniphore's platform will unify enterprise data, AI models, and agents on a secure infrastructure, while LTM will lead implementation, transformation, and client delivery initiatives. Initially, the collaboration will target key sectors including banking, financial services and insurance (BFSI), manufacturing, and media and entertainment. The companies plan to co-develop solutions for use cases such as financial planning and analysis (FP&A), contract intelligence, outbound logistics, workforce transformation, and contact centre operations. LTM will also integrate Uniphore's platform into its own internal transformation initiatives, enabling faster deployment timelines and unlocking operational efficiencies. The partnership is expected to evolve further with expansion into additional industries and enterprise functions over time. Commenting on the development, Umesh Sachdev, CEO and Co-founder of Uniphore, said the collaboration will accelerate the deployment of enterprise AI solutions that deliver real business impact. Venu Lambu, CEO and Managing Director of LTM, highlighted that the partnership strengthens the company's ability to drive AI-led transformation across critical business domains. About Uniphore: Uniphore is a global Business AI company that provides a composable AI platform integrating AI agents, models, knowledge systems, and enterprise data. Its Business AI Cloud is designed to bridge the gap between consumer-grade AI and enterprise-grade requirements, offering scalability, security, and governance. The platform enables organisations to deploy AI-driven applications embedded within workflows, improving decision-making and operational efficiency. Uniphore serves over 2,000 enterprises globally and has been recognised by industry bodies such as Gartner and Forrester, as well as being listed on the Deloitte Fast 500.

Business Matters
Mar 10th, 2026
Rackspace and Uniphore Announce Strategic Partnership

Rackspace and Uniphore announce strategic partnership. Mar 10, 2026 San Antonio, TX, March 10, 2026 - Rackspace Technology(R)(NASDAQ: RXT), a leading hybrid multicloud and AI solutions company, today announced a strategic partnership with Uniphore, the Business AI leader backed by NVIDIA and AMD, to deliver the industry's first Infrastructure-to-Agents architecture, offered as an outcomes-based service. The partnership reflects a shared ambition to unlock $100 million in enterprise AI deployments as customers move from AI experimentation to production at scale, without sacrificing governance, security, or control. This is especially relevant for regulated industries where choice, security and sovereignty are non-negotiable requirements. Operationalizing AI in production remains a challenge due to the complexity of choices across the stack. By integrating Uniphore's Business AI Cloud with Rackspace's private cloud infrastructure, Rackspace will deliver a full-stack secure and governed AI private cloud that includes: advanced inferencing capable of running on both NVIDIA and AMD compute architectures; Data Preparation-as-a-Service; fine-tuned Small Language Models (SLMs)-as-a-Service; and industry-specific AI agents-as-a-Service. "For the first time, enterprises in regulated industries do not have to choose between moving fast on AI and maintaining the governance and control their business requires. Rackspace is taking on that accountability," said Gajen Kandiah, CEO of Rackspace Technology. "We are not just providing infrastructure, we are committing to outcomes, and that changes the nature of the relationship between a technology partner and an enterprise customer." For enterprises, the conversation has shifted from choosing between GPUs and CPUs, or open versus proprietary Large Language Models (LLMs), to driving measurable business outcomes. Through this partnership, Rackspace brings deep expertise operating private clouds and optimizing public environments, backed by forward-deployed engineers. These forward-deployed engineers, embedded directly in customer environments, are trained on the Uniphore platform and accountable for delivering measurable outcomes from day one. The architecture is designed to extend across hybrid and public cloud environments, ensuring that enterprises with mixed deployment models can access the same governed, outcomes-based AI stack without compromise. The result is an end-to-end governed operating model delivering an outcomes-based service with control, accountability and measurable results. "Business AI Cloud adoption is seeing exponential growth globally due to its sovereign and open architecture and what enterprises are telling us is that they need business outcomes. Rackspace's adoption of Uniphore's Business AI Cloud allows our customers to access all five layers of our offering spanning Inferencing, Data, Knowledge, Model, and Agents, on Rackspace's secure and governed enterprise AI private cloud. For customers looking for sovereign AI solutions, this is a game changer," said Umesh Sachdev, CEO and Co-founder of Uniphore. Rackspace has over 20,000 mid-market and enterprise customers spanning industries such as healthcare, financial services, insurance and others. Additionally, Uniphore will move select enterprise inferencing workloads to Rackspace's private cloud to deliver a Sovereign AI offering. "This Rackspace-Uniphore deal packs real punch for organizations struggling to get beyond AI pilot mode", said David Cushman, Executive Research Leader, HFS Research. "It couples Uniphore's 'get-you-going-fast' AI platform with a Forward-Deployed Engineer (FDE)-style delivery model and governed private cloud, that gets you to value fast, but with control. That's something most mid-market organizations simply don't have and will be particularly welcome in regulated industries." "While the drive to scale AI across enterprise systems is high, many organizations find their progress stalled by the dual challenges of technical complexity and regulatory compliance," said Brian Jones, Chief Information Officer of Valley Medical Center. "It is a significant milestone to see Rackspace and Uniphore join forces. This partnership can be a game changer for organizations in highly regulated sectors, providing a robust framework to scale AI and extract tangible value from complex data landscapes." For customers, this partnership will deliver: * From AI pilot to production at scale: Most enterprises are stuck running AI experiments that never make it to production. This partnership delivers a unified, governed environment spanning infrastructure all the way to agents, enabling the path from pilot to production to be measured in weeks, rather than years. * Data that is ready for AI: Most enterprises have data, but not in a form that AI can use. Uniphore's data agents accelerate modernization, so enterprise data is structured, clean, and ready to power real workflows, without a multi-year transformation program standing in the way. * Industry-specific AI that teams can easily deploy: Pre-packaged solutions built on SLMs and agentic workflows provide business teams with a faster path to automation, with governance built in from the start. * The right compute at the right cost: Enterprises no longer have to over-provision or lock into a single architecture. Rackspace optimizes CPU and GPU environments, enabling each workload to run efficiently.

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