Uniphore

Uniphore

Multimodal AI SaaS for enterprise interactions

Overview

Uniphore provides a B2B SaaS platform for multimodal AI and automation to manage and analyze customer interactions. Its flagship Uniphore Business AI Cloud has four layers—Data connects to enterprise data without migration, Knowledge structures data for AI, Model works with various large language models, and Agentic deploys and manages AI agents—and it leverages Knowledge AI, Generative AI, and Emotion AI to automate conversations across channels. The platform emphasizes a sovereign, composable, and secure data fabric that keeps client data under control while enabling AI deployment, combining speech recognition with emotion/video analysis and AI agent orchestration. Its aim is to deliver scalable, privacy-conscious automation and insight from customer interactions to improve customer experience, operational efficiency, and decision-making for enterprises.

About Uniphore

Simplify's Rating
Why Uniphore is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & Analytics

Enterprise Software

AI & Machine Learning

Company Size

501-1,000

Company Stage

Series F

Total Funding

$868.7M

Headquarters

Palo Alto, California

Founded

2008

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Simplify's Take

What believers are saying

  • Uniphore closed a $260 million Series F on October 22, 2025.
  • Tech Mahindra partnered on August 27, 2026 to sell agentic AI across BFSI and retail.
  • Uniphore still hired five roles in August 2026, including security, engineering, and product leadership.

What critics are saying

  • Sales now depend on partners like Tech Mahindra and Rackspace, weakening direct customer control.
  • Its 2024 ActionIQ and Infoworks acquisitions create integration drag and product overlap through 2027.
  • Salesforce, Adobe, and hyperscalers compress Uniphore's CDP and marketing AI differentiation quickly.

What makes Uniphore unique

  • Uniphore's August 2026 Marketing AI predicts individual revenue with digital-twin SLMs.
  • The March 2026 Rackspace deal packages data, models, and agents into governed private cloud.
  • ActionIQ and Infoworks give Uniphore zero-copy enterprise data plumbing competitors lack.

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Funding

Total Funding

$868.7M

Above

Industry Average

Funded Over

9 Rounds

Series F funding comparison data is currently unavailable. We're working to provide this information soon!
Series F Funding Comparison
Coming Soon

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

401(k) Retirement Plan

Unlimited Paid Time Off

Paid Holidays

Stock Options

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

-2%
India Advantage Securities Private Limited
Aug 28th, 2026
market news.

market news. * Equity * Mutual Fund * IPO * News 28-Aug-2026 12:52 Hrs IST Tech Mahindra surges on partnering with Uniphore. Tech Mahindra is currently trading at Rs. 1626.75, up by 41.15 points or 2.60% from its previous closing of Rs. 1585.60 on the BSE. The scrip opened at Rs. 1598.00 and has touched a high and low of Rs. 1642.00 and Rs. 1598.00 respectively. So far 156569 shares were traded on the counter. The BSE group 'A' stock of face value Rs. 5 has touched a 52 week high of Rs. 1850.00 on 03-Feb-2026 and a 52 week low of Rs. 1304.25 on 09-Mar-2026. Last one week high and low of the scrip stood at Rs. 1,642.00 and Rs. 1,561.70 respectively. The current market cap of the company is Rs. 159482.46 crore. The promoters holding in the company stood at 34.97%, while Institutions and Non-Institutions held 55.74% and 9.30% respectively. Tech Mahindra and Uniphore, the Business AI Company, have entered into a partnership to co-build and deliver agentic AI solutions for enterprise clients globally. The partnership combines Uniphore's Business AI Cloud (BAIC) platform with Tech Mahindra's deep digital business transformation expertise and global delivery capabilities, establishing an Agentic AI Factory to accelerate AI adoption at scale within Tech Mahindra and for its customer industry verticals. As part of the partnership, Tech Mahindra will integrate Uniphore's BAIC platform into its Agentic AI Factory, enabling the development, deployment and management of purpose-built small-language models (SLMs), AI agents and industry-specific solutions. Uniphore's platform is designed to unify enterprise data, knowledge, models and AI agents with built-in security and governance, providing the infrastructure required to build reliable, scalable agentic AI capabilities aligned to real business workflows. The partnership will initially focus on two high-priority industry domains. In Retail, the companies will co-develop solutions targeting Strategic Sourcing, enabling enterprises to apply agentic AI to procurement workflows, supplier intelligence and cost optimization. In Banking, Financial Services and Insurance (BFSI), the initial solutions will address Unclaimed Benefits and Claims Processing, areas where accuracy, compliance and speed of resolution are critical to both business performance and customer outcomes. Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed.

Associated Press
Aug 27th, 2026
Uniphore and Tech Mahindra launch Agentic AI Factory for enterprise transformation

Uniphore and Tech Mahindra have partnered to create an Agentic AI Factory for enterprise clients globally. The collaboration combines Uniphore's Business AI Cloud platform with Tech Mahindra's digital transformation expertise and global delivery capabilities. Tech Mahindra will integrate Uniphore's platform to develop, deploy and manage small-language models, AI agents and industry-specific solutions. The platform unifies enterprise data, knowledge and models with built-in security and governance. The partnership initially targets two sectors. In retail, solutions will focus on strategic sourcing, procurement workflows and supplier intelligence. In banking, financial services and insurance, the focus will be on unclaimed benefits and claims processing. The Agentic AI Factory model is designed to extend to additional industries and geographies. Tech Mahindra serves over 1,100 clients across 90 countries, whilst Uniphore is trusted by more than 2,000 enterprises globally.

The Montreal Gazette
Aug 27th, 2026
Uniphore and Tech Mahindra partner to deliver an Agentic AI Factory for the enterprise.

Uniphore and Tech Mahindra partner to deliver an Agentic AI Factory for the enterprise. Partnership enables the development of domain-specific Small Language Models and AI agents on Uniphore's Business AI Cloud for enterprise clients across EMEA and North America. PALO ALTO, Calif. - Uniphore, the Business AI Company, and Tech Mahindra (NSE: TECHM), a leading global provider of technology consulting and digital solutions to enterprises across industries, today announced... August 27, 2026 at 7:49 a.m. Partnership enables the development of domain-specific Small Language Models and AI agents on Uniphore's Business AI Cloud for enterprise clients across EMEA and North America. PALO ALTO, Calif. - Uniphore, the Business AI Company, and Tech Mahindra (NSE: TECHM), a leading global provider of technology consulting and digital solutions to enterprises across industries, today announced a partnership to co-build and deliver agentic AI solutions for enterprise clients globally. The partnership combines Uniphore's Business AI Cloud (BAIC) platform with Tech Mahindra's deep digital business transformation expertise and global delivery capabilities, establishing an Agentic AI Factory to accelerate AI adoption at scale within Tech Mahindra and for its customer industry verticals. As part of the partnership, Tech Mahindra will integrate Uniphore's BAIC platform into its Agentic AI Factory, enabling the development, deployment and management of purpose-built small-language models (SLMs), AI agents and industry-specific solutions. Uniphore's platform is designed to unify enterprise data, knowledge, models and AI agents with built-in security and governance, providing the infrastructure required to build reliable, scalable agentic AI capabilities aligned to real business workflows. As enterprises seek to move beyond AI experimentation and achieve measurable business outcomes, agentic AI, systems capable of reasoning, planning and autonomously executing multi-step tasks, represents the next frontier of enterprise value creation. The combination of a proven agentic platform and the implementation expertise to deploy it at scale addresses a critical gap organizations face as they look to operationalize AI across their most complex workflows. "Enterprises are increasingly looking to move beyond generic AI to solutions that are deeply contextual, domain-aware, and outcome-driven," said, Birendra Sen, President, Business Process Services, Tech Mahindra. "Our partnership with Uniphore builds on our efforts in that direction. This partnership will enable our clients to accelerate AI adoption with precision, unlocking tangible business value across key sectors like BFSI and Retail." The partnership will initially focus on two high-priority industry domains. In Retail, the companies will co-develop solutions targeting Strategic Sourcing, enabling enterprises to apply agentic AI to procurement workflows, supplier intelligence and cost optimization. In Banking, Financial Services and Insurance (BFSI), the initial solutions will address Unclaimed Benefits and Claims Processing, areas where accuracy, compliance and speed of resolution are critical to both business performance and customer outcomes. "Tech Mahindra brings domain expertise across 90 countries and 1,100+ global clients," said Carl Borsody, Chief Revenue Officer at Uniphore. "Together, we are combining Tech Mahindra's expertise with our Business AI Cloud that brings the sovereign, composable foundation to extend an Agentic AI Factory into a repeatable delivery motion, starting in BFSI and Retail and reaching additional industries and regions from there." Together, Tech Mahindra and Uniphore are advancing a practical, scalable path to enterprise AI, one that prioritizes domain relevance, operational readiness and measurable business outcomes. While the initial focus spans Retail and BFSI, the Agentic AI Factory model is designed to extend to additional industries and geographies in the coming months, strengthening AI-driven transformation across Tech Mahindra's global client base. About Uniphore Uniphore is the Business AI Company powering the agentic enterprise. The Business AI Cloud is the only sovereign, composable and secure AI platform that enables businesses to rapidly adopt, significantly transform and immediately unlock the value of their data. Trusted by more than 2,000 of the world's largest enterprises and recognized by Gartner, Forrester, IDC and the Deloitte Fast 500, Uniphore is where enterprise AI moves from ambitions to production. Learn more at www.uniphore.com. About Tech Mahindra Tech Mahindra (NSE: TECHM, BSE: 532755) offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 146,000+ professionals across 90 countries, Tech Mahindra provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative's Terra Carta Seal, which recognizes global companies that are actively leading the charge to create a climate and nature-positive future. Tech Mahindra is part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational federation of companies.

Newswire
Aug 17th, 2026
Uniphore launches Marketing AI to usher in New era: NYSE Content update.

Uniphore launches Marketing AI to usher in New era: NYSE Content update. Aug 17, 2026, 08:55 ET NYSE issues a pre-market daily advisory direct from the trading floor. NEW YORK, Aug. 17, 2026 /CNW/ - The New York Stock Exchange (NYSE) provides a daily pre-market update directly from the NYSE Trading Floor. Access today's NYSE Pre-market update for market insights before trading begins. Kristen Scholer delivers the pre-market update on August 17th * Uniphore Co-founder & CEO Umesh Sachdev to discuss latest offering. * Marketing AI is built on customer intelligence rather than customer data management. * The company says the solution can predict what each customer is likely to do next. * The S&P 500 looks to build on a three-week win streak. * Retail earnings and Wednesday's Fed Minutes will headline upcoming activity. * According to the latest data, nearly 70% of traders expect the Fed to hold rates steady next month. * Shares of Reddit (NYSE: RDDT) jumped Friday following inclusion in S&P 500. * The platform will be added to the large-cap index ahead of Tuesday's session. * Shares popped by 12.6% on Friday following the announcement. Opening Bell Hims & Hers (NYSE: HIMS) celebrates its 5th anniversary as a listed company Closing Bell Snowflake (NYSE: SNOW) celebrates the launch of Cortex AI Gateway For market insights, IPO activity, and today's opening bell, download the NYSE TV App and check out the NYSE YouTube: TV.NYSE.com and YouTube.com/@NYSEofficial SOURCE New York Stock Exchange Joe Benarroch, [email protected], Head of Content, Media Partnerships, & Distribution

Associated Press
Aug 17th, 2026
Uniphore launches Marketing AI with individual customer digital twins to predict revenue before spend

Uniphore has launched Marketing AI, a platform that uses artificial intelligence to predict customer behaviour and simulate marketing outcomes before budget commitment. The system creates a digital twin for each customer using small language models fine-tuned on individual behaviour, predicting outcomes at the personal level rather than relying on segment averages. The platform allows marketers to simulate entire campaigns and receive predicted revenue and conversion rates before launch. It continuously learns from actual results, comparing them against predictions to improve accuracy with each cycle. Uniphore, named a Leader in the 2026 Gartner Magic Quadrant for Customer Data Platforms, emphasises data sovereignty. The system uses open-weight models deployable in any environment, ensuring data never moves to shared inference environments whilst meeting GDPR and HIPAA requirements.

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