Overview

Upshot.ai is a customer engagement platform that uses artificial intelligence, gamification, and behavioral psychology to tailor experiences for users of e-commerce sites, mobile apps, and customer support services. It provides tools like A/B testing, custom reports, and a range of engagement actions plus analytics to understand user behavior and boost interaction and retention. The platform delivers personalized messages and prompts, runs data-driven experiments, and offers insights through reports and dashboards; customer success services support implementation. Its goal is to help businesses increase digital revenue and build long-term customer loyalty by better understanding and engaging their customers.