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Upstream

Secures digital services for mobile operators

Overview

Upstream provides affordable and secure mobile digital services to over 1.2 billion people worldwide, including Zero D, which offers free access to essential internet services for 250 million users, and Secure D, a security platform that blocked over 98,000 malicious apps across 20 countries in 2019. Zero D delivers essential online services at no cost through partnerships with mobile operators, while Secure D monitors and blocks harmful apps and fraud in mobile transactions, with Upstream collaborating with more than 60 operators in 45 high-growth markets. The company differentiates itself by combining broad reach with both affordable access and security across many operators and markets, plus demonstrated malware and fraud protection. Its goal is to enable safe, accessible digital services that drive digital revenue growth for mobile operator partners and end users.

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About Upstream

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Industries

Data & AnalyticsConsumer SoftwareEnterprise SoftwareCybersecurity

Company Size

201-500

Company Stage

Debt Financing

Total Funding

$55M

Headquarters

Aberdeen, United Kingdom

Founded

2001

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Funding

Total Funding

$55M

Above

Industry Average

Funded Over

3 Rounds

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Benefits

  • Hybrid Work Options

Company News

BusinessMole
Sep 30th, 2026
Upstream outlines benefits of transitioning to an omnichannel approach to meet consumer demands at MEF Connects.

Upstream outlines benefits of transitioning to an omnichannel approach to meet consumer demands at MEF Connects. September 30, 2026 Originally posted on December 6, 2023 @ 06:11 On November 28th, Upstream CMO, Chrysa Karamanidi, and Head of Product & Growth, Katerina Matthaiou, spoke at the Mobile Ecosystem Forum's MEF Connects Omnichannel event in London. The two highlighted the importance of deploying omnichannel marketing strategies and how martech can help accelerate their adoption. Consumers today seek consistent and unified experiences with brands, across any touch point. However, few have succeeded in transitioning into an omnichannel approach, as 56% of consumers report that they often have to repeat the same information through different customer flows. 79% of consumers expect consistent interactions across channels and 80% consider a brand's experience as important as its products. Chrysa Karamanidi stated, "Omnichannel is the art of redefining the customer-brand interaction. It is not about the quantity of channels, but about the quality of the integration between the channels. In the realm of consumer expectations, the product purchased is only as important as the seamless journey it accompanies." Katerina Matthaiou discussed how martech can address the challenges of implementing an omnichannel strategy, such as organizational silos, lack of expertise of the marketers, and inadequate customer understanding. Matthaiou said, "What a martech platform needs to offer is centralization, the ability to control all the communications across the board through a sole platform. Integrating data gathered from all different channels or even from existing customer data platforms (CDPs), will ensure better targeting but will also enable setting up event-triggered communications." Upstream presented cases of omnichannel strategies unfolding through their mobile marketing platform, Grow. A major mobile network operator in Brazil saw 24% higher conversions and 45% plan upgrades through automated retargeting. A fashion retailer in Brazil also experienced a 135% customer base increase and a 16x ROI. Upstream is a global marketing technology company delivering mobile marketing solutions in more than 30 markets across Latin America, Africa, the Middle East and Southeast Asia. Their solutions address over one billion consumers in these countries. At MEF Connects Omnichannel, Upstream highlighted the importance of deploying omnichannel marketing strategies and how martech can help accelerate their adoption. Upstream's mobile marketing platform, Grow, has enabled businesses worldwide to communicate more effectively with their customers, increase digital sales and boost their revenue. Shareable URL Jeff Newmond (Finance Editor) is a highly respected journalist based in the UK. With over a decade of experience in the industry, he has established himself as a skilled storyteller with a passion for uncovering the truth. He covers Finance, Business and sometimes showbiz.

RealWire
Jan 26th, 2023
Diego Dzodan Of Faci.Ly Joins Upstream Advisory Team

Unicorn Co-Founder and CEO will act as Board Advisor for Latin AmericaAthens, London, Sao Paulo, 26th January 2023, – Upstream, the global mobile marketing technology company, announces the appointment of Ecommerce and mobile marketing Latin American head figure, Diego Dzodan, as its new Board Advisor for the region. Diego joins Upstream during a time of continued growth and expansion in the Brazilian e-commerce and mobile marketing sectors.Diego DzodanDiego is CEO and Co-Founder of Faci.ly. Based in Sao Paulo, Brazil, Faci.ly is the leading social commerce platform in Latin America that turned unicorn in December 2021, having raised over half a billion USD in venture capital funding. Prior to his founding Faci.ly, Diego was a leader in Facebook and SAP, holding the positions of Vice President LATAM and President for LATAM and Caribbean respectively, overseeing their regional growth for a number of years. Earlier in his technology career he co-founded and headed Certant, a Software Developer startup in Argentina. Diego holds an MBA from Harvard Business School and a Bachelor of Arts degree in Accounting from Universidad de Belgrano, Argentina

RealWire
Jan 17th, 2023
Upstream Outlines What Is Next In Mobile Marketing In 2023

Martech specialist sets-up forward-thinking MNOs and Ecommerce brands for mobile marketing successAthens, London, Sao Paulo, 17 January 2023, – Upstream, the global mobile marketing technology specialist, is sharing its vision for the industry in 2023 as CMOs prioritise delivering personalized offers, exceptional customer experiences and targeted multichannel campaigns in the year ahead to support revenue growth, amid wider economic cooling.2023 PredictionsWith advertising spend predicted to grow by 2.6% over the next 12-months[1], many CMOs are placing marketing technology at the top of 2023’s buying list. Global mobile penetration is at an all-time high, meaning many businesses, and mobile network operators (MNOs) are looking towards mobile marketing to engage consumers and boost sales.“The door has opened for a reshuffling of media investment with advertisers laser-focused on the technologies and strategies that provide the most return-on-investment and long-term sustainability. Market turmoil might be fanning the flames left in the wake of the pandemic for much of the technology industry and wider economy, but it is also feeding an ever-growing consumer demand for richer, digital experiences and services,” said Dimitris Maniatis, CEO, Upstream.“For Mobile network operators, who are in a unique position to capture first-party data, 2023 is the moment to make their move in securing a more prominent position in the digital advertising ecosystem. As brands and retailers look to work with capable partners who can boost the efficiency and success of multichannel marketing campaigns targeted towards increasingly cost-conscious consumers, MNOs are perfectly placed to help.”Mobile Marketing Outlook for 20232023 will be a pivotal year for MNOs and Ecommerce brands as they navigate growing their customer bases and revenue streams against a picture of weaker global economic growth and evolving customer expectations. Upstream is sharing its views on what the industry can expect looking ahead to the next 12 months:Driving advertising-based revenue strategies becomes a core focus for forward-thinking mobile operators - by capturing first-party data only available to operators to anonymously identify users on the open web, network providers can personalise offerings to not only upsell their own services but work with brands at massive scale to do the same as cookies phase out of use in 2024.- by capturing first-party data only available to operators to anonymously identify users on the open web, network providers can personalise offerings to not only upsell their own services but work with brands at massive scale to do the same as cookies phase out of use in 2024. Brands personalising consumer communications come out on top as the cost-of-living begins to bite - as inflation drives up living costs for consumers, brands need to go the extra mile to demonstrate their relevancy and gain trust

Brown Brothers Media
Dec 19th, 2022
London-based mobile marketing company Upstream bags €14M loan from National Bank of Greece | Silicon Canals

London-based Upstream, a startup specialising in mobile marketing, announced that it has secured €14M loan agreement from the National Bank of Greece.

RealWire
Dec 8th, 2022
Black Friday Sales Skyrocket For Upstream E-Commerce Partners Using Its Mobile Marketing Technology

Mobile messaging campaigns generate 22.5x ROI in five daysLondon, São Paulo, 08 December 2022 – Upstream, the global mobile marketing technology specialist, has announced its ecommerce customers generated a 22.5x return-on-investment (ROI) over Black Friday weekend using its mobile marketing automation platform, Grow. The results, from campaigns carried out by 16 ecommerce brands in Brazil, for the period between the day before Black Friday until Cyber Monday 2022 (November 24th to 28th), demonstrate the power and efficiency of mobile messaging in reaching customers during the popular shopping period.Black Friday Revenue Breakdown Per DayThe average value of orders made through mobile messaging campaigns using Grow over the Black Friday period was 8% higher than the average value of all orders. Overall, Upstream’s mobile messaging campaigns attributed to over 8% of total customer revenue. Designed to simplify user experiences and maximize engagement with consumers, these strategies can be replicated by brands across the globe and throughout the year to achieve similar success.Black Friday also proved to be a great opportunity for brands to enhance and build their customer databases. Upstream’s partners were able to collect 8x more client phone numbers for their CRM databases than usual. This was a result of a 4x increased traffic to their e-commerce stores and 2x higher opt in rates, as people were more willing to share their details to learn about new offers.In addition, the Black Friday period demonstrated the importance of having an established database of customers’ mobile phone numbers to take full advantage of mobile campaigns

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