Overview
Vivant offers managed connectivity for multi-location SMBs in the United States, focusing on reliable internet and VoIP services. Its SmartCONNECT feature automatically switches to a backup internet connection within seconds during outages and switches back when the primary is restored, aiming for uninterrupted uptime. They bundle internet, backup internet, VoIP, and security via SmartPROTECT PCI/HIPAA firewall, and handle installation, provider selection for cost savings, and ongoing support, plus a partner program for IT consultants. The company differentiates by a guaranteed uptime, bundled managed services for SMBs, and a focus on security-compliant, multi-location needs with simple vendor management and one bill.
Work here?Claim your company
Simplify's take
What believers are saying
- Vivant ranked on the 2025 and 2026 Inc. 5000 list.
- AT&T Platinum Partner status in 2026 strengthens distribution and credibility with dealerships.
- Partner program launched evergreen commissions and one client generated $750,000 commissions.
What critics are saying
- BBB reviews accuse Vivant of deceptive billing and cancellation issues through 2026.
- Trustpilot rates Vivant 1.6/5, signaling severe service dissatisfaction and churn risk.
- Incumbent ISPs can bundle failover and managed phones, crushing Vivant's differentiation.
What makes VIVANT unique
- SmartCONNECT switches internet within seconds, keeping phones, POS, and orders live.
- Vivant bundles internet, backup, VoIP, and firewall into one managed contract.
- 2026 pricing shows tiered redundancy for restaurants, dealerships, and multi-location operators.
Help us improve and share your feedback! Did you find this helpful?