This next phase of the partnership enables the broader Auberge Resorts Collection to create a unified, digital-first journey where guests can easily discover and book experiences directly through each property's dedicated pages throughout aubergeresorts.com. Way's elegant user interface ensures a frictionless booking experience, making it easier for guests to explore and reserve experiences before arrival and during their stay—while streamlining operations for hotel teams. Luxury of choice: Meeting travelers' demands for digital itinerary building Modern luxury travelers expect seamless, self-guided itinerary planning, yet many hospitality brands struggle to make experiences as easy to book as rooms. Way enables Auberge Resorts Collection to offer digital itinerary-building, which has already resulted in a significant uplift in experiential bookings and revenues at properties using Way. For property teams, the platform reduces friction in the day-to-day management of experiences for the Itinerary Design teams within Auberge Resorts Collection, making it easier to drive revenue both pre-arrival and during a guest's stay. Way integrations with Opera (PMS) and Alice (Itinerary Management) streamline operations across the brand's tech stack, creating a centralized hub for launching and managing experiences

Technology company Way, which provides a platform for hospitality brands to develop and scale experience offerings, on Tuesday unveiled new products that allow operators to eliminate the need for third-party technologies that take customers off the hotel's website.“Instead of relying on separate solutions for each type of guest experience, brands need a unified platform that alleviates the complexity of managing these diverse offerings,” Way co-founder and CEO Michael Stocker said. “Way now provides the only all-in-one experiential platform that supports brands holistically as they scale experiences.”. The company, founded in 2020 and headquartered in Austin, Texas, and Paris, launched “Host,” its first product, in 2020 to help brands curate experiences developed and hosted by local partners and staff

Generative AI is a friend – and a foeThe travel industry is awash in predictions on how tools like ChatGPT will or won’t change the way we do business. It’s probably not binary, and the truth is likely somewhere in between, depending on what your business is and how you use the tool.Generative AI can and should be leveraged for tasks like generating website metadata, templated product descriptions and even email copy. But start using it for brand storytelling or drafting your company’s mission statement, and it will likely betray you. Obsessing over the next shiny object won’t serve marketers well either. Remember when many said augmented and virtual reality would upend the customer journey? Do you recall the last amazing AR/VR product you saw in travel?  Yeah, me neither. . Get a dose of digital travel in your inbox each day