Wrike launches conversational platform to build AI agents. SAAS: Adoption of Software Has Tripled in Past Year July 22, 2026 SAN DIEGO - Enterprise adoption of software company Wrike's artificial intelligence features has tripled since June 2025. In that time, the company launched the ability to design and deploy agentic systems within Wrike's software to help workers more efficiently manage tasks like reviewing and organizing incoming requests, checking for potential compliance issues and overseeing project operations. Alongside those AI agents, the company also launched an agent building platform in which users could create new agents from freeform prompts entered into a standard chat interface. "What we found is there are definitely customers that are builders in nature that like that approach, because it enables them to go in and describe exactly what they want, customize it at the prompt level and then be able to create more of a deterministic outcome by using those clear triggers and status changes," Wrike CEO Thomas Scott said. However, not every user has those technical skills and the ability to write detailed prompts, Scott said. The company also found, in a November survey of 1,000 employees in 10 industries across five countries, that less than half of employers provide any kind of company-wide training on AI systems. As a result, Wrike began developing a more conversational AI agent creation platform, which launched earlier this month. "You go in and you describe a problem that you're trying to solve, and that triggers a series of back-and-forth discussions between the user and the builder to help narrow down what it is that you're actually trying to solve from a workflow perspective," Scott said. "It gives you a much more coherent experience if your technical bar is a little bit lower, and you're not looking to become an expert at building a specific agent, you're really looking at being an expert at solving the problem that's in front of you," Scott added. Wrike previously launched a task automation platform a few years ago that was intended to achieve some of the same goals as its AI agent builder system, but was relatively rudimentary in its reliance on simple "if, then" statements and was generally inflexible if those automation rules changed. Scott argued its broader agentic systems and the conversational AI agent builder platform effectively solve those problems for Wrike's customer base, which is mainly comprised of marketing and professional services companies, portfolio management offices and corporate product launch departments, but many of its users, and its power users in particular, are not technical or corporate IT workers. "They're familiar with the application, but they're typically not a developer that (we're) working with," he said. "So this makes it easier for them to describe a process or a workflow where they've got a great deal of familiarity and be able to do that in natural language and set this up very quickly." Fast growing. According to Wrike, users have executed more than 5.5 million AI agent actions since the company launched its agentic systems in January while reducing process time by 93%. Roughly 60% of the company's customer base is in North America, with 30% in the middle east and Africa and the remaining 10% in the Asia-Pacific region. While Wrike's customers include companies like Lyft, T-Mobile and Nvidia, Scott said the company works with clients of any business size. More than 2 million workers in 140 countries use Wrike in some capacity, which has enabled the company to grow steadily at around 10% annually and remain profitable. Scott argued that the conversation AI agent builder is one method of helping companies narrow their focus on how to leverage AI tools most efficiently while also maintaining the trust of the workers who are actually using the tools. "If you come in (saying), 'we're going to change everything,' then you've got way too much resistance and you don't have a way to show value to the people who are involved in the process right now," he said. Maintaining that user trust relies on ensuring that AI technology has a demonstrated benefit for both the processes for which its used and the users themselves, as opposed to attempting to force users to integrate AI in tasks that may not benefit from it. "When we have these conversations with our own customers today," Scott said, "the thing that comes through overwhelmingly is (for) the technology that we're building, trust matters as much as the intelligence question." FOUNDED: 2006 CEO: Thomas Scott HEADQUARTERS: San Diego BUSINESS: Enterprise work management software EMPLOYEES: Around 1,000 WEBSITE: wrike.com CONTACT: [email protected] NOTABLE: Wrike has eight offices worldwide but its greatest concentration of employees is in San Diego. Eli is an award-winning reporter primarily covering the tech and life sciences industries. He previously worked as the San Diego City Hall reporter for the regional wire City News Service. He has also covered public health, transportation and state and local politics in the San Francisco Bay Area for Local News Matters, the nonprofit arm of the regional wire Bay City News Service, where he also oversaw the development and daily content management of the outlet's public health and COVID-19 news and resource webpage. He is also a contributing writer covering Minor League Baseball for the analysis and commentary website Baseball Prospectus. Eli is a graduate of San Francisco State University and a native of Northern California.

How to maximize team productivity with the Wrike project management platform? * 7月16日 * 讀畢需時 2 分鐘 In today's volatile business environment, the greatest threat isn't the competition - it's the "communication black hole" within your organization. Scattered data across messaging apps and project updates buried in silos are the silent killers of growth. As a consistent Leader in Forrester and Gartner Magic Quadrant, Wrike is more than just a tool. It is your "Smart War Room," liberating your team from fragmented tasks and enabling true precision management. Why your enterprise needs Wrike? Wrike is a highly scalable digital workspace that goes beyond simple task tracking. It seamlessly integrates resource scheduling, real-time collaboration, and deep data analytics. * Total Visibility: Every task has a clear owner and deadline. * Accountability: Break down departmental silos through visualized workflows. * Agile Adaptability: From creative proofing to agile R&D, Wrike fits every unique process. Core pillars: the DNA of high-performance teams. * Visual Planning (Gantt & Kanban): Visualize project timelines at a glance. Dynamically adjust task dependencies to ensure critical paths stay on track. * Resource & Workload Management: Get a graphical view of team capacity. Allocate human resources effectively to prevent burnout and ensure long-term project stability. * AI-Driven Intelligence: Its built-in AI engine predicts project risks, auto-summarizes long discussions, and automates repetitive chores, allowing your talent to focus on high-value output. * Enterprise-Grade Security: Wrike's Work Intelligence(R) ensures data integrity through SOC 2 Type II, ISO certifications, and OWASP security standards. Comprehensive threat modeling from design to deployment guarantees that every AI-driven feature meets the highest global requirements for enterprise protection and compliance. The professional edge: why Wrike stands out. * Customizable Workflows: Wrike adapts to you. Model and automate your existing SOPs without changing what already works. * Seamless Ecosystem Integration: Support for 400+ apps (Salesforce, Microsoft 365, Slack, etc.) ensures uninterrupted data flow. * Data-Driven Decisions: Empower managers with real-time dashboards to track KPIs. Stop guessing, start knowing. * Mobile Experience: Stay connected on the go with a fully-featured mobile app for meetings or commutes. DevopsTec x Wrike: your local expert partners. Wrike transforms project management from "filling out forms" into a visual strategic asset. The DevopsTec professional team provides localized consultancy and technical support. DevOps Tec. Inc. don't just sell software; DevOps Tec. Inc. evaluate your processes and tailor a bespoke Wrike environment to ensure a seamless transition and rapid ROI. Schedule a free demo today and ignite your digital transformation journey!