X

XTIUM

Managed IT services with secure VDI

Overview

Xtium provides managed IT services for mid-market to enterprise clients, offering VDI, unified communications, cloud solutions, and enterprise-grade cybersecurity under a recurring services model. It acts as a trusted IT partner to help clients reduce risk, improve operational efficiency, and scale without maintaining large internal IT teams. The company uses a security-first approach embedded across all offerings, with AI-enabled monitoring and proactive support to prevent and respond to threats. Xtium differentiates itself by integrating cybersecurity from the ground up and delivering AI-enabled, managed services focused on risk management and efficiency.

Significant Headcount Growth

Work here?Claim your company

About XTIUM

Simplify's Rating
Why XTIUM is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & AnalyticsConsultingEnterprise SoftwareCybersecurity

Company Size

201-500

Company Stage

Early VC

Total Funding

$15.5M

Headquarters

Upper Merion Township, Pennsylvania

Founded

2007

Get referred to XTIUM

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • XTIUM ranked Top 25 in MSP 501 again on 2026-09-17, signaling momentum.
  • Talkdesk partnership on 2026-04-30 expands XTIUM into CX automation for regulated buyers.
  • Ascent Solutions partnership on 2026-01-27 strengthens Microsoft security upsell across Fortune 1000 accounts.

What critics are saying

  • XTIUM still depends on Gartner validation, and a 2027 setback would weaken sales credibility.
  • The 2024 ATSG-Evolve IP integration remains recent; execution slips will disrupt service consistency.
  • Talkdesk and Ascent partnerships commoditize XTIUM's stack, compressing margins by 2027.

What makes XTIUM unique

  • XTIUM won Gartner Magic Quadrant Leader for Managed Network Services on 2026-04-17.
  • XTIUM launched XTAI on 2026-06-11, bundling AI governance, Copilot, and agent management.
  • XTIUM combines DaaS, managed security, cloud, UCaaS, and network under one contract.

Help us improve and share your feedback! Did you find this helpful?

Funding

Total Funding

$15.5M

Below

Industry Average

Funded Over

3 Rounds

Early VC funding comparison data is currently unavailable. We're working to provide this information soon!
Early VC Funding Comparison Coming Soon

Benefits

  • Health Insurance
  • Dental Insurance
  • Health Savings Account/Flexible Spending Account
  • 401(k) Retirement Plan
  • Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

48%

2 year growth

47%
Xtium
Oct 1st, 2026
XTIUM launches XTAI Orchestrator, ushering in the next era of highly secure, enterprise AI Operations.

XTIUM launches XTAI Orchestrator, ushering in the next era of highly secure, enterprise AI Operations. October 1, 2026 New XTAI Release Gives Organizations a Vendor-Agnostic Control Plane to Manage, Govern, and Optimize Enterprise-Scale AI TAMPA, Fla. - XTIUM, a global AI-Native MSP, today announced the latest release of XTAI (XTIUM Trusted AI), the next major milestone in the evolution of its award-winning AI Service Platform. The release introduces XTAI Orchestrator, a single governance platform for all its key services: managed AI services, AI-powered voice, custom XTAI Agents, managed networks, and managed cloud. While the original XTAI launch focused on helping customers assess, plan, govern, adopt, and deploy AI, the new release enables enterprises to operate, monitor, govern, and control AI beyond the pilot stage. Enterprises are rolling out end-user AI apps such as Microsoft Copilot, AI workflows across multiple departments, and AI Voice platforms faster than they can manage them. The result is AI sprawl: fragmented visibility, inconsistent governance and unclear accountability. XTAI Orchestrator was built to solve that problem by bringing AI from multiple vendors under a single, powerful governance framework. Additionally, Orchestrator helps organizations control escalating token cost with its powerful AI Analytics and FinOps modules. From AI Strategy to AI Operations Most organizations are no longer asking whether they should adopt AI. They are asking how to govern it, control costs, maintain compliance, and ensure AI delivers measurable business outcomes. According to industry research, enterprise AI investment continues to accelerate while the overwhelming majority of AI initiatives fail to achieve production-scale impact. The challenge is no longer access to AI technology. It is operationalizing AI securely and effectively across the business. A recent Gartner report reaches a similar conclusion[1]: enterprises should stay flexible and maintain independence from any single AI model provider, enforced through continuous, layered governance and runtime controls rather than policy alone. XTAI Orchestrator was designed specifically to close that gap. "As many enterprises move past the AI pilot phase, they've learned that most AI applications lack visibility, governance, accountability, and operational control," said Byron Young, Chief Product Officer at XTIUM. "XTAI Orchestrator gives organizations a single intelligence layer to govern AI across cloud, network, voice, service desk, and business workflows. It's the operational foundation enterprises need to move from experimental to production AI." Introducing XTAI Orchestrator XTAI Orchestrator serves as the unified command layer for enterprise AI operations, providing organizations with a single pane of glass across AI agents, managed infrastructure, cloud environments, and business services. Key capabilities include: Operational Intelligence A unified operational view across environments, tools, and AI agents, providing executive-ready visibility into performance, risk, cost, and service delivery. Natural Language Query Business leaders can ask questions in plain language and receive immediate answers without waiting for custom reports or technical analysis. Predictive Analytics Forecast costs, identify risks, and anticipate capacity constraints before they become business-impacting issues. Automated Executive Briefings AI-generated summaries provide leadership teams with clear operational insights, risks, and recommendations without manual report creation. Cost Intelligence & FinOps Track AI consumption and costs across agents and workflows, enforce spending controls, and connect cost directly to business outcomes and departmental usage. Compliance Evidence Continuous attestation and audit-ready reporting aligned to emerging frameworks including NIST AI RMF and ISO/IEC 42001. Service Assurance Real-time visibility into service health, SLA attainment, incidents, and operational performance. Agent Management Capabilities Within XTAI Orchestrator Embedded within XTAI Orchestrator, are capabilities the power the deployment of governed AI agents. XTAI's AI Agent Management core gives organizations the ability to rapidly onboard, monitor, secure, and optimize AI agents, while maintaining complete visibility and control through the broader Orchestrator experience. Unlike consumer-grade AI agent tools, XTAI Orchestrator's Agent and Model management were built to scale to large enterprise and carrier environments and include: * Multi-LLM support, with over 40 models on tap * AI policy management * Built-in governance and guardrails * Role-based access controls * Agent visibility and auditing * PII/PHI protection and redaction * On-premises and sovereign deployment options * Third-party agent integration XTAI Agent Management has been proven within XTIUM's own operations for nearly two years, supporting AI-enhanced managed services, and automating a large majority of its service desk workflow volume. What This Means for Customers For customers, XTAI Orchestrator represents more than a product release. It provides a path to sustainable AI operations. Organizations can now: * Govern AI across multiple vendors and platforms. * Monitor what AI agents are doing and why. * Control AI costs before they become surprises. * Maintain compliance as AI regulations evolve. * Measure business outcomes rather than technology activity. * Scale AI confidently without creating operational risk. Most importantly, customers gain a single accountable partner for the entire AI lifecycle - from readiness and governance to deployment, operations, optimization, and ongoing management. The Evolution of the MSP For more than 25 years, XTIUM has helped organizations manage critical IT infrastructure across network, cloud, security, communications, and digital workplace environments. With XTAI Orchestrator, XTIUM continues to add to its leadership role of being the industry's first, true AI Native MSP. As Gartner recently noted, XTIUM demonstrates "excellent market alignment" by anticipating the shift toward AI-native autonomous operations and helping organizations integrate agentic AI workloads into enterprise environments. Availability XTAI Orchestrator is available immediately for customers deploying XTAI Managed AI services. With AI agent management and governance at the center of XTAI Services Core. Organizations can begin their AI journey with a free AI Readiness Assessment and build toward fully governed AI operations under a single XTIUM relationship. To learn more, visit xtium.com/ai-services. Sources: 1 Gartner, Market Guide for AI Trust, Risk and Security Management, Avivah Litan, Max Goss, Sumit Agarwal, Jeremy D'Hoinne, Andrew Bales, Bart Willemsen, 18 February 2025. About XTIUM XTIUM is a global AI Native MSP trusted by more than 1,700 organizations worldwide. Through its XTAI platform, XTIUM helps businesses assess, govern, deploy, and operate AI while delivering secure cloud, network, cybersecurity, digital workplace, and communications services under a single accountable partnership. XTIUM is a four-time Gartner(R) Magic Quadrant(TM) Leader in Managed Network Services, recognized as the #1 provider for Automation & AI in Gartner's 2026 Critical Capabilities report, and recipient of the 2026 AI Breakthrough Award for AIOps Solution of the Year.

Telecom Reseller
Sep 18th, 2026
XTIUM Named a Special Award Finalist of Informa's MSP 501 AI MSP of the Year Award for 2026.

XTIUM Named a Special Award Finalist of Informa's MSP 501 AI MSP of the Year Award for 2026. XTIUM earns recognition as a 2026 AI MSP of the Year finalist for its AI-native approach to helping organizations adopt, govern, deploy, and manage AI. TAMPA, FL - September 17, 2026 - XTIUM, a global AI-Native managed services provider delivering secure digital workplaces, managed security, cloud, network, and unified communications solutions, has been named a Special Award finalist of the 2026 AI MSP of the Year award. The winner in this category will be revealed live at the MSP 501 Awards Gala during Informa's MSP Summit, which will be held at the Loew's Royal Pacific in Orlando, FL, September 28-30. XTIUM will be attending the exclusive, invitation-only event. As an AI MSP, XTIUM supports the complete lifecycle and AI journey from initial readiness through governance, deployment, and operations under a single partner relationship. Each service is designed to stand on its own or work as part of a comprehensive solution. "This recognition reflects XTIUM's commitment to delivering AI as a practical business capability, not just a technology initiative," said Byron Young, XTIUM SVP and Chief Product Officer. "We have invested heavily in helping customers navigate the complete AI lifecycle, from readiness and governance through deployment and managed operations, and we are honored to be named as a finalist among the industry's leading AI-focused managed service providers." The AI MSP of the Year award recognizes MSPs that demonstrate exceptional innovation, customer impact, and leadership in helping organizations successfully adopt and operationalize AI. Being selected as a finalist places XTIUM among a select group of providers recognized for delivering measurable AI-driven business value and advancing the evolution of managed services. What is the MSP 501? The MSP 501 is now in its 19th year as the technology channel's first, largest and most comprehensive ranking of managed service providers around the globe. What started as a simple list has evolved into a data-rich annual report that provides deep insight into how the top MSPs are growing, what challenges they face, and what's driving success across the industry. Winners gain international recognition and are celebrated across the Channel Events platforms - culminating in an unforgettable Awards Gala during the MSP Summit. XTIUM is listed in the Top 25 for the 2nd consecutive year. About XTIUM XTIUM is a global, AI managed services provider trusted by organizations across North America, Europe, and Asia, delivering secure, scalable, and governed solutions that enable customers to do more with less. Combining desktop as a service, network, security, cloud, unified communications, and AI, XTIUM keeps critical applications always on and secure under one accountable partner relationship. Four-time Gartner(R) Magic Quadrant(TM) Leader in Managed Network Services. Gartner(R) Visionary in Desktop as a Service. Learn more at xtium.com and connect on LinkedIn.

Telecom Reseller
Aug 21st, 2026
XTIUM trusted AI (XTAI) managed service Honored with a 2026 Silver Stevie(R) Award winner for Technology Excellence.

XTIUM trusted AI (XTAI) managed service Honored with a 2026 Silver Stevie(R) Award winner for Technology Excellence. Widely Recognized as the World's Premier Business Awards, the Stevies' Honored XTAI in the Category "New Service of the Year - Artificial Intelligence." TAMPA, FL - August 17, 2026 - XTIUM, a global AI Managed Services Provider, delivers secure digital workplaces, managed security, cloud, network, and unified communications solutions, has been named the winner of a Silver Stevie(R) Award in the category "New Service of the Year - Artificial Intelligence." The Stevies are recognized as the world's premier business awards. As an AI MSP, XTIUM supports the complete lifecycle and AI journey from initial readiness through governance, deployment, and operations under a single partner relationship. Each service is designed to stand on its own or work as part of a comprehensive solution. The judging panel highlighted the fact that XTIUM built XTAI around its own operational experience as a managed service provider. They identified XTAI's ability to combine AI governance, operations, and production-ready solutions into a mature managed services offering as a key strength. According to one of the judges: "XTAI by XTIUM helps organizations move from AI pilots to secure, governed production through a single platform that combines AI governance, agent management, compliance, and operations. The impact is faster AI adoption, reduced risk, improved productivity, stronger service outcomes, and a simpler path to enterprise-scale AI deployment. Overall, it is a practical, mature solution that delivers measurable business value with confidence and accountability." "We are thrilled to be recognized with a Silver Stevie Award among such a strong field of technology innovators from around the world," said Byron Young, Chief Product Officer at XTIUM. "The global nature of this competition makes this recognition especially meaningful, and we sincerely thank the judges for acknowledging the strengths of XTAI as a managed service. Their assessment reinforces our belief that organizations need a practical, governed, and operational approach to AI adoption, and we're proud to help customers move from experimentation to enterprise-scale outcomes with confidence." In the Stevies' system of judging, all entries that received an average score of at least 8.0 out of 10 in judging become Stevie winners, regardless of category. More than 700 nominations from 37 nations were evaluated this year. Winners were determined by the average scores of more than 180 professionals in six specialized committees over two months of judging in May and June. The list of judges is published here. About the Stevie Awards The Stevie(R) Awards, widely recognized as the world's premier business awards, are nicknamed the Stevies, derived from the Greek word stephanos, meaning "crowned." The Stevie Awards are conferred through nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards(R), The International Business Awards(R), the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, the Stevie Awards for Technology Excellence, and the Stevie Awards for Sales & Customer Service. The Stevie Awards receive more than 12,000 nominations each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com. Details about the Stevie Awards for Technology Excellence and the list of 2026 Stevie winners are available at http://Tech.StevieAwards.com. About XTIUM XTIUM is a global, AI managed services provider trusted by organizations across North America, Europe, and Asia, delivering secure, scalable, and governed solutions that enable customers to do more with less. Combining desktop as a service, network, security, cloud, unified communications, and AI, XTIUM keeps critical applications always on and secure under one accountable partner relationship. Four-time Gartner(R) Magic Quadrant(TM) Leader in Managed Network Services. Gartner(R) Visionary in Desktop as a Service. Learn more at xtium.com and connect on LinkedIn.

Xtium
Aug 13th, 2026
XTIUM Is Recognized in the Gartner(R) Magic Quadrant(TM) for DaaS for the Fourth Consecutive Year.

XTIUM Is Recognized in the Gartner(R) Magic Quadrant(TM) for DaaS for the Fourth Consecutive Year. August 13, 2026 TAMPA, FL - XTIUM, a global AI-enabled managed services provider delivering secure digital workplaces, managed security, cloud, network, and unified communications solutions, has been recognized in the Gartner(R) Magic Quadrant(TM) for Desktop as a Service for the fourth straight year. Gartner forecasts that DaaS spending will grow from $4.9 billion in 2026 to $6.5 billion in 2030, and notes that "stimulus from AI workloads could increase growth rates." Gartner also projects that "by 2030, 20% of DaaS workspaces will be used by AI agents, not people, to perform work, up from almost zero in 2026." signaling a fundamental shift in how enterprises will deploy digital workspace infrastructure. Xtium believe Gartner recognized XTIUM for its alignment to the market shift toward AI native autonomous operations and hybrid work demands. "We feel that XTIUM DaaS recognition from Gartner provides validation of our long-term strategy, strong roadmap, and our ongoing customer success," said David Graffia, VP, Cloud Solutions at XTIUM. "Being named a Visionary in the Magic Quadrant in our opinion reflects our commitment to innovations that help organizations create secure, scalable, and modern digital workspace experiences that prepare them for what's next." Investing in Workplace Modernization XTIUM's continued investment in DaaS and Managed Cloud solutions helps customers accelerate digital workplace modernization while reducing the complexity of managing infrastructure. By combining AI and automation, advanced cloud technologies, and governance capabilities into a fully managed experience, XTIUM enables organizations to focus more on strategic business priorities and less on day-to-day IT operations. Measures That Drive Business Outcomes XTIUM's DaaS platform is designed to deliver measurable business value through simplified desktop delivery, proactive operations, and built-in governance. Customers benefit from faster deployment, improved user experience, stronger security and compliance oversight, and greater operational efficiency. The addition of AI-driven insights and automation helps identify and address issues before they impact users, supporting higher productivity and reduced business disruption. Roadmap Execution XTIUM has consistently evolved by building a comprehensive AI-led platform that combines leading technologies with deep service expertise and operational integration. As the market shifts toward hosting AI agent workloads alongside traditional human users, Xtium has evolved its platform to support increasingly sophisticated workloads while reducing the need for specialized internal resources. By anticipating emerging workplace trends, including hybrid work models, agentic AI, and autonomous operations, Xtium continue to deliver innovative solutions that align with the rapidly changing needs of modern enterprises. About Gartner Gartner delivers actionable, objective insights to executives and their teams. Its expert guidance and tools enable faster, smarter decisions and stronger performance on an organization's mission-critical priorities. The Gartner Magic Quadrant evaluates vendors based on their Ability to Execute and Completeness of Vision. Xtium is honored to be included among the recognized vendors in this important report. Learn more about the Magic Quadrant. Gartner, Magic Quadrant for Desktop as a Service, by Stuart Downes, Todd Larivee, Sunil Kumar 5 August 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner's business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. About XTIUM XTIUM is a global, AI managed services provider trusted by organizations across North America, Europe, and Asia, delivering secure, scalable, and governed solutions that enable customers to do more with less. Combining desktop as a service, network, security, cloud, unified communications, and AI, XTIUM keeps critical applications always on and secure under one accountable partner relationship. Learn more at xtium.com and connect on LinkedIn. Media Contact Eric Stockton XTIUM [email protected]

Telecom Reseller
Jul 17th, 2026
XTIUM ranked on 2026 MSP 501 Top 25 again, the Tech industry's most prestigious list of global managed service providers.

XTIUM ranked on 2026 MSP 501 Top 25 again, the Tech industry's most prestigious list of global managed service providers. Industry Benchmark Recognizes Providers Delivering Exceptional Growth, Innovation, and Customer Value TAMPA, FL - July 16, 2026 - XTIUM, a global AI-enabled managed services provider delivering secure digital workplaces, managed security, cloud, network, and unified communications solutions, has earned a coveted spot among the world's elite managed service providers, securing recognition on the 2026 MSP 501, the technology industry's most rigorous and respected ranking of MSP excellence. The MSP 501 represents the best in the technology services industry, delivering outstanding vendor- and platform-neutral advice and value to small, midsized, and enterprise customers. XTIUM is listed in the Top 25 for the 2nd consecutive year. In a year marked by unprecedented competition and rapid industry consolidation and transformation, XTIUM has proven its ability to deliver exceptional results, demonstrating the financial strength, operational excellence, and innovative capabilities that set industry leaders apart. "The 2026 MSP 501 winners represent the highest-performing and most innovative IT providers in the industry today. Everyone wants to be a 501 because they stand head and shoulders above the competition," said Robert DeMarzo, Vice President of Content, Channel Events. "Making the MSP 501 list is a testament to their commitment to operational excellence, innovation, and their ability to deliver exceptional value to their clients in an increasingly complex technology landscape." "Being named to the MSP 501 and ranking in the top 25 for the second consecutive year is a powerful validation of our strategy to help organizations modernize securely while simplifying their operations," said Martin Call, Chief Operating Officer, XTIUM. "Our customers count on us to deliver resilient, always-on digital environments across cloud, network, security, and AI. Earning a top 25 position again underscores our commitment to innovation, operational excellence, and delivering outcomes our customers can trust." About the Ranking The 2026 MSP 501 list is based on confidential data collected and analyzed by The MSP Summit content team. Data was collected online from February to May 2026. The MSP 501 list recognizes top managed service providers based on metrics including recurring revenue, profit margin, and other factors. Winners will be recognized on the MSP Summit website (themspsummit.com) and honored during the MSP 501 Awards Gala at MSP Summit, later this year in Orlando, FL. About XTIUM XTIUM is a global, AI managed services provider trusted by organizations across North America, Europe, and Asia, delivering secure, scalable, and governed solutions that enable customers to do more with less. Combining desktop as a service, network, security, cloud, unified communications, and AI, XTIUM keeps critical applications always on and secure under one accountable partner relationship. Four-time Gartner(R) Magic Quadrant(TM) Leader in Managed Network Services. Gartner(R) Visionary in Desktop as a Service. Learn more at xtium.com and connect on LinkedIn. About Channel Partners, MSP Summit and the MSP 501 Channel Partners Conference & Expo and MSP Summit serve the global community of technology advisors, managed service providers (MSPs), channel partners, and technology suppliers. Through industry-leading events, educational programming, networking opportunities, and recognition programs, they help channel professionals build stronger businesses, forge valuable partnerships, and accelerate growth. Channel Partners Conference & Expo is the world's largest independent channel event serving the entire indirect sales channel, while MSP Summit is the premier event dedicated to the managed services community. Together, these events bring thousands of technology advisors, MSPs, vendors, and industry leaders together each year for expert-led education, business development opportunities, strategic networking, and insights into the technologies shaping the future of the channel. The Channel Partners and MSP Summit portfolio also includes several respected industry recognition programs, including the MSP 501, which honors the world's top-performing managed service providers; MSPs to Watch, recognizing emerging leaders in the managed services industry; the Circle of Excellence Awards, celebrating outstanding leadership and achievement across the channel; and the Channel Partners Tech Advisor Thought Leaders Awards, recognizing influential voices shaping the future of the technology advisor community. For nearly 30 years, Channel Partners Conference & Expo and MSP Summit have served as trusted resources for the global channel community, helping technology businesses connect, grow, and succeed in an ever-evolving marketplace.

Recently Posted Jobs

Sign up to get curated job recommendations

XTIUM is Hiring for 11 Jobs on Simplify!

Find jobs on Simplify and start your career today

Don't see your dream role? Check out thousands of other roles on Simplify. Browse all jobs