Anthropic finds enterprise delivery partner in Zaelab. Aug 10, 2026, 10:00 ET WESTPORT, Conn., Aug. 10, 2026 /PRNewswire/ - Zaelab today announced a strategic partnership with Anthropic to help enterprises turn AI pilots into production-ready solutions deployed across the business. Every enterprise has access to powerful AI models; competitive advantage comes from the ability to deploy them. Successfully deploying AI across the enterprise requires expertise in architecture, industry, integration, governance, and organizational change, not just the technology itself. By combining Anthropic's Claude models with more than a decade of enterprise delivery experience, Zaelab helps organizations move AI from proof of concept to production, embedding it into the systems, workflows, and teams that drive the business. The conversation around AI has largely centered on models. Zaelab believes the real differentiator is enterprise execution. AI becomes transformational only when it's integrated into existing systems and embedded within business processes. "Five years from now, we won't be asking which companies adopted AI," said Evan Klein, CEO of Zaelab. "We'll be asking which companies fundamentally reinvented how they operate because of it. That transformation won't come from a chatbot or a proof of concept. It'll come from integrating AI into the core systems, workflows, and decisions that run the business. That's the opportunity we're unlocking with Anthropic." Zaelab delivers enterprise AI through its Forward Deployed Pods, small cross-functional teams of senior AI engineers, enterprise architects, and delivery leaders who embed directly with customer teams. The Pods rapidly design, build, and deploy production-ready AI solutions in weeks, not months. Through this delivery model, Zaelab helps organizations put enterprise AI to work in three ways: * Agentic Workflows: Zaelab embeds AI agents into business processes to automate repetitive work and increase productivity. * Application Consolidation: Zaelab simplifies fragmented technology environments by embedding AI into unified enterprise platforms, reducing operational complexity. * Enterprise AI Enablement: Zaelab helps organizations establish governance measures and improve organizational readiness to scale AI confidently across the enterprise. Anthropic's commitment to building trusted AI makes it a natural fit for Zaelab's enterprise delivery model. The partnership also extends Zaelab's position in the ServiceNow ecosystem: following ServiceNow Ecosystem Ventures' strategic investment in Zaelab and ServiceNow's multi-year partnership with Anthropic, Zaelab is positioned to bring AI-native CPQ and CRM solutions to market on the ServiceNow AI Platform. Together, these relationships expand the portfolio of AI technologies and expertise Zaelab brings to customers, enabling organizations to choose the right approach for their business.ips. The Anthropic partnership adds another industry-leading capability to Zaelab's enterprise AI portfolio giving customers greater access to the technology, expertise, and delivery experience needed to accelerate AI transformation. It also reinforces Zaelab's commitment to building a best-in-class enterprise AI ecosystem, bringing together leading technologies and enterprise delivery to solve increasingly complex business challenges. About Zaelab Zaelab is a digital consultancy for complex enterprises modernizing customer experience and revenue operations. As a leading ServiceNow partner connecting customer experience to revenue, Zaelab aligns commerce, sales, service, and operations around how customers buy, engage, and expand. Zaelab replaces fragmented tools with a unified revenue engine on ServiceNow, where every touchpoint works as one connected experience. The result is faster value, stronger lifecycle performance, simpler operations, better customer experiences, and more revenue across the business. About Anthropic Anthropic is an AI safety company that builds reliable, interpretable, and steerable AI systems. Founded as a public benefit corporation, Anthropic develops the Claude family of AI models and products, including Claude Code, Claude Cowork, and Claude Enterprise, used by organizations around the world. SOURCE Zaelab

Zaelab expands connected revenue ecosystem through Docusign partnership. July 14, 2026 WESTPORT, Conn., Jul 14, 2026 - Zaelab today announced a new partnership with Docusign, the Intelligent Agreement Management company, to expand its connected revenue ecosystem. The partnership brings Docusign's agreement workflows into Zaelab's ServiceNow offering, combining commerce, CPQ, CRM, and service to help enterprises simplify the journey from quote to signature to execution. Today's enterprise customer journey does not live in a single system. Quotes, contracts, approvals, orders, and service move through disconnected platforms, creating delays for customers and manual work for teams. Though many organizations have modernized individual parts of the revenue lifecycle, agreement workflows frequently remain disconnected from the broader customer experience. Through its partnership with Docusign, Zaelab will help enterprises bring agreements into a connected operating model. By integrating agreement workflows with commerce, CPQ, CRM, and service, organizations can create greater continuity across the customer journey, accelerating execution and reducing operational complexity. "Connected revenue is about every interaction that moves a customer relationship forward," said Adam Menzies, COO of Zaelab. "Agreements represent one of the most important moments in that journey. By bringing Docusign into our ecosystem, we're helping customers eliminate another point of friction." The partnership reflects growing demand from complex enterprises to modernize customer-facing operations. As organizations look to unify commercial processes across departments, agreement workflows have become increasingly important for delivering more consistent customer experiences. "Zaelab shares our vision for simplifying how agreements move through the enterprise," said Janet Johnston, Vice President of Partner Strategy & Success at Docusign. "Their commercial perspective and expertise across the customer lifecycle make them a strong partner for helping organizations modernize agreement workflows as part of a broader revenue strategy." The announcement marks another step in Zaelab's continued expansion of its strategic technology ecosystem. By bringing together leading technologies across commerce, CPQ, CRM, service, AI, and agreement management, Zaelab continues to help complex enterprises replace fragmented customer journeys with more unified revenue platforms. About Zaelab Zaelab is a digital consultancy for complex enterprises modernizing customer experience and revenue operations. As a leading ServiceNow partner connecting customer experience to revenue, Zaelab aligns commerce, sales, service, and operations around how customers buy, engage, and expand. Zaelab replaces fragmented tools with a unified revenue engine on ServiceNow, where every touchpoint works as one connected experience. The result is faster value, stronger lifecycle performance, simpler operations, better customer experiences, and more revenue across the business. About Docusign Docusign brings agreements to life. More than 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and CLM. Take the guesswork out of B2B benchmarking. Get a pulse on the effectiveness of your B2B customer experience. Zaelab offers a complimentary benchmarking service to evaluate your B2B digital experience against direct and industry competitors.