Zennify provides Salesforce consulting for financial services, including strategy, technical implementation, and managed services to optimize CRM and customer engagement. It works by guiding clients from strategy through execution to ongoing care, configuring and integrating Salesforce, and continuously monitoring and adapting the platform. It differentiates itself with Platinum Partner status, a track record of 400+ implementations, and 100+ Salesforce certifications, plus deep industry expertise. Its goal is to be a trusted advisor that helps banks and other financial institutions transform operations, improve customer lifetime value, reduce abandonment, and cut costs through ongoing Salesforce usage.
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Industries
Company Size
51-200
Company Stage
Late Stage VC
Total Funding
$7.5M
Headquarters
Sacramento, CA
Founded
2013
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Total Funding
$7.5M
Above
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Funded Over
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Zennify, a Salesforce, data engineering and AI consultancy for regulated industries, has appointed Michael Rouleau as chief executive officer. Rouleau, previously chief operating officer, succeeds Chris Conant, who is joining Anthropic as global head of strategic deployments and customer success. Rouleau brings over 20 years of financial services and technology leadership experience, including senior roles at Bank of America, Accenture and Salesforce. As COO, he led sales, delivery and operational development during Zennify's AI transformation. Over the past three years, Conant and Rouleau rebuilt the firm around an AI-first operating model. The leadership transition comes as Salesforce and Anthropic deepen their focus on regulated industries, with Claude now Salesforce's preferred AI model for the sector.
Richmond IT services firm Terazo has been acquired by Zennify, a Sacramento, California-based firm focused on Salesforce and data consulting.
Birlasoft, Coforge, Hexaware, Mphasis Silverline, Perficient and Zennify are named as Leaders in two quadrants each.
Former customer success leader at Salesforce and Financial Services Executive at Bank of America and Accenture brings best-in-class delivery to further profitability and growth.SACRAMENTO, Calif., Aug. 15, 2023 /PRNewswire/ -- Zennify, a leading Salesforce and nCino consultancy, today announced the addition of Michael Rouleau as Chief Revenue Officer. Rouleau is a seasoned go-to-market leader with a unique portfolio of experience.Zennify (PRNewsfoto/Zennify)Rouleau brings over 30 years experience optimizing technology for business success. Most recently, Rouleau served as Senior Vice President of Customer Success at Salesforce, leading the North American Financial Services Operating Unit. In his role, Rouleau advised and guided customers with implementations, integrations, roadmaps, user experience, value benchmarking, and process discipline for an optimized Salesforce investment.Prior to that, Rouleau was a Technology & Operations executive at Bank of America, as well as a Financial Services executive at Accenture. He's also a military veteran."I've worked with the Zennify team over the years as the go-to partner for financial institutions," said Michael Rouleau, CRO, Zennify
Chris Conant, former SVP at Salesforce, has joined Sacramento-based IT consultancy Zennify as chief executive officer.
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Industries
Company Size
51-200
Company Stage
Late Stage VC
Total Funding
$7.5M
Headquarters
Sacramento, CA
Founded
2013
Find jobs on Simplify and start your career today
Don't see your dream role? Check out thousands of other roles on Simplify.Browse all jobs