Zinier

Zinier

Cloud-based AI-driven field service management platform

Overview

Zinier provides a cloud-based platform for deskless field workers that uses AI to automate and optimize field service operations. It helps manage work orders, track assets, control inventory, schedule, and dispatch tasks. The platform targets businesses with extensive field service teams (e.g., telecoms, utilities, maintenance) and aims to improve efficiency, resource utilization, and customer satisfaction. The system works by automating routine tasks, optimizing resource allocation, and giving real-time visibility into field operations, typically via a subscription-based pricing model. Zinier differentiates itself by combining AI-driven automation with cloud-based accessibility to streamline deskless workflows and enable proactive service delivery at scale. The company goal is to transform field service operations into more productive, predictable, and responsive processes for its clients.

About Zinier

Simplify's Rating
Why Zinier is rated
C+
Rated C on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & Analytics

Enterprise Software

AI & Machine Learning

Company Size

51-200

Company Stage

Series C

Total Funding

$120M

Headquarters

San Mateo, California

Founded

2015

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Simplify's Take

What believers are saying

  • Zinier won OXG in July 2024, serving Germany’s €7 billion fiber buildout.
  • June 2025 brought IT&E, Empire Access, Panasonic Connect, and Hexagon partnership momentum.
  • IDC MarketScape 2025 named Zinier a Major Player, strengthening enterprise credibility.

What critics are saying

  • ServiceNow’s 2026 FSM AI agents bundle dispatch, summaries, and mobile guidance on one platform.
  • Forge Global shows only a $10 million Series D in November 2025, signaling financing pressure.
  • Zinier’s customer base skews telecom; one lost Virgin Media O2 or OXG rollout hurts badly.

What makes Zinier unique

  • Zinier’s no-code FSM platform lets telecoms customize workflows without heavy engineering teams.
  • Z Sidekick, launched February 2024, adds generative AI for technicians, dispatchers, and developers.
  • Hexagon and Cyient partnerships connect asset intelligence and systems integration to Zinier’s workflow engine.

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Funding

Total Funding

$120M

Above

Industry Average

Funded Over

3 Rounds

Series C funding is usually for startups that are doing well and are looking for more money to fuel major growth, such as acquiring other companies, expanding into global markets, or launching new product lines. Investors typically include larger venture capital firms and private equity.
Series C Funding Comparison
Above Average

Industry standards

$50M
$50M
Medium
$62M
SeatGeek
$90M
Zinier
$100M
Oura

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

-3%
Cyient
Jul 31st, 2025
Cyient, Zinier Announce Strategic Partnership to Accelerate Field Service Transformation

This partnership combines Cyient's deep implementation and systems integration expertise with Zinier's intelligent, no-code FSM platform, creating a powerful combination that enables clients to modernize field operations and drive faster time-to-value.

PR Newswire
Jul 11th, 2024
Oxg Chooses Zinier To Enhance Field Service Operations In Germany

DÜSSELDORF, Germany, July 11, 2024 /PRNewswire/ -- OXG, a leading German telecommunications company, has announced a strategic partnership with Zinier to implement its cutting-edge field service management software. This collaboration aims to provide comprehensive visibility into OXG's entire workforce and operations, ensuring efficient service delivery to over 7 million customers across Germany over the coming years.OXG is a fast-growing organization. By integrating Zinier's advanced software, OXG will significantly enhance its field service operations, streamline workflows, and improve overall service quality as it scales quickly to meet its customers' needs.OXG's overarching goal is to connect customers with future-proof, high-performance FTTH. Integrating Zinier's field service management software will significantly enhance operational efficiency.Zinier's software is designed to provide real-time insights and automation capabilities, ensuring that field operations are carried out with maximum efficiency and accuracy. This collaboration will empower OXG to allocate resources better, predict maintenance needs, and enhance customer satisfaction."We are thrilled to partner with OXG and support their mission to connect over 7 million customers to their world-class full fiber network," said Prateek Chakravarty, CEO of Zinier. "Our platform is built to provide the visibility and automation necessary to manage large-scale operations effectively

Yahoo Finance
Jun 26th, 2024
Emmiera Group Partners With Zinier To Drive Best-In-Class Field Service

LONDON, June 26, 2024 /PRNewswire/ - Emmiera Group, the UK's leading provider of home furniture repairs, has partnered with Zinier to turbo-charge their field service capabilities.

PR Newswire
Feb 26th, 2024
Zinier Unveils Z-Sidekick: The Next Evolution In Ai-Powered Field Service Solutions

SAN FRANCISCO, Feb. 26, 2024 /PRNewswire/ -- In a groundbreaking move to create a paradigm shift in the Field Service industry, Zinier is thrilled to unveil Z Sidekick, a revolutionary Generative AI product set to redefine how tasks are accomplished in this essential sector.At its core, Z Sidekick offers a suite of innovative features designed to address the unique needs of Field Service professionals. Real-time support functionalities provide instant access to troubleshooting guides, expert advice, and remote assistance, empowering frontline workers to tackle any challenge with confidence. Dispatchers gain instant access to critical insights and data sets, enabling them to better schedule and dispatch the mobile workforce and make informed decisions on the fly. Meanwhile, IT developers are equipped with an intuitive interface and AI assistant, simplifying the process of building and customizing field service-specific workflows.The intuitive interface of Z Sidekick ensures seamless integration into existing workflows and technology stack, eliminating the need for extensive training and accelerating adoption. Its adaptability allows it to cater to diverse industries and applications with unparalleled flexibility and efficiency.Moreover, Z Sidekick prioritizes data security and privacy, employing state-of-the-art encryption protocols to safeguard sensitive information and ensure compliance with regulatory standards."As champions of innovation and supporters of frontline heroes, we are proud to introduce Z Sidekick," said Prateek Chakravarty, CEO at Zinier

PR Newswire
Feb 15th, 2024
Zinier Expands Presence In Europe With New Office In Madrid, Spain Usa - English

MADRID, Feb. 15, 2024 /PRNewswire/ -- Zinier, a global leader in empowering frontline workers through innovative no-code / low-code technology, proudly announces the opening of its new office in Madrid, Spain. This strategic expansion marks a pivotal commitment to serving customers in continental Europe, bolstering support for Iberia and Latin America.The decision to establish a presence in Madrid underscores Zinier's dedication to fostering closer relationships with its diverse clientele across Europe and beyond. With a team of dedicated professionals, the company aims to provide localized support, ensuring a seamless experience for its valued customers in the region.Zinier's CEO, Prateek Chakravarty, expressed enthusiasm about this significant milestone, stating, "Expanding into Madrid is a testament to our commitment to better serve our customers in continental Europe. We are excited about the opportunity to bring our transformative solutions closer to our clients, enabling them to optimize operations and drive innovation."Dough McCullen, Zinier's EMEA Vice President, shares, "We're excited about the opportunities this expansion brings and the value it adds to our commitment to empowering frontline workers globally."The new office in Madrid will serve as a hub for Zinier's operations, accommodating a team equipped with industry-leading expertise. By leveraging a connected cloud platform and harnessing the power of AI-driven automation, Zinier empowers frontline workers and their supporters worldwide

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