Zowie

Zowie

AI customer service platform for ecommerce

About Zowie

Simplify's Rating
Why Zowie is rated
B
Rated C on Competitive Edge
Rated A on Growth Potential
Rated B on Rating Differentiation

Industries

Consumer Software

Enterprise Software

AI & Machine Learning

Company Size

51-200

Company Stage

Series A

Total Funding

$19.6M

Headquarters

San Francisco, California

Founded

2019

Overview

Zowie provides an AI-powered customer service platform tailored for the ecommerce industry. The platform enables businesses to respond quickly and accurately to customer inquiries, improving the customer experience. Zowie's tools allow support teams to efficiently address common issues like returns and shipping delays with just one click, simplifying the resolution process. Additionally, it offers a comprehensive view of customers, which helps in personalizing interactions and fostering long-term relationships. Operating on a subscription-based SaaS model, Zowie caters to a diverse clientele, from small online shops to large ecommerce brands, aiming to enhance customer satisfaction, save costs, and boost revenue through effective customer support.

Simplify Jobs

Simplify's Take

What believers are saying

  • Zowie's new X2 generative AI enhances its chatbot capabilities.
  • Recognition as best customer success software boosts Zowie's market credibility.
  • The conversational AI market is projected to grow significantly by 2030.

What critics are saying

  • Competition from tech giants like IBM and Google threatens Zowie's market share.
  • Data privacy regulations may impact Zowie's personalized customer interactions.
  • Reliance on venture capital funding pressures Zowie for rapid growth.

What makes Zowie unique

  • Zowie offers AI-powered customer service tailored for the ecommerce sector.
  • The platform provides a 360-degree customer view for personalized interactions.
  • Zowie's SaaS model allows scalable and efficient customer support solutions.

Help us improve and share your feedback! Did you find this helpful?

Funding

Total Funding

$19.6M

Meets

Industry Average

Funded Over

2 Rounds

Notable Investors:
Series A funding typically happens when a startup has a product and some customers, and now needs funding to scale. This money is usually used to grow the team, expand marketing, and improve the product. Venture capital firms are frequently the main investors here.
Series A Funding Comparison
Meet Average

Industry standards

$15M
$8.2M
Discord
$14M
Zowie
$15M
Canva
$100M
GitHub

Benefits

Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

5%

1 year growth

1%

2 year growth

-3%
Zowie
Dec 5th, 2023
Elevate Customer Conversations With the Enhanced Zowie Chatbot Powered by X2 Generative AI

Zowie is proud to introduce the new Zowie Chatbot, now powered by X2 - its revolutionary generative AI engine.

Zowie
Oct 23rd, 2023
Zowie Named Best Customer Success Software by Tekpon

Here at Zowie, Zowie is honored to be named Tekpon's best customer success software and are dedicated to maximizing agent efficiency and continuously improving the customer experience.

Trending Topics
Aug 22nd, 2023
Innovation Map: Top Ai Startups In Europe’S V4

Artificial intelligence (AI) stands as a primary catalyst for global technological advancement today, permeating various aspects of our lives, from personal assistants and advanced medical diagnostics to automated work processes and enhanced customer understanding. Despite facing challenges like political uncertainties, inflation, budget constraints, and layoffs, the AI market is projected to witness significant growth. According to the International Data Corporation (IDC) report, the AI market is anticipated to reach $191 billion by 2026, growing annually at a Compound Annual Growth Rate (CAGR) of 25%. The coming years are poised to witness substantial commercial adoption of AI software as organizations invest more in enhancing their agility, efficiency, and resilience. The European Quartet The research interest in AI is rapidly growing in entire Europe. The CEE region is experiencing rapid growth in enterprise value and venture capital funding, with the V4 countries (Czech Republic, Poland, Slovakia, and Hungary) leading the way

Ain Capital
May 25th, 2023
How To Do First Sales And Fundraising: Join Meetup For Founders In Warsaw By Israeli Tech Investors And Inovo.Vc

How to do first sales and fundraising: join meetup for founders in Warsaw by Israeli tech investors and Inovo.vc . . Leading Polish venture capital fund Inovo.vc is inviting startup founders to the fifth meeting in the frames of its Founder Wannabes initiative. It unites a series of monthly face-to-face meetups aimed to help potential founders with idea generation and validation, searching for potential co-founders, and business development. The new Founder Wannabes event will be dedicated to those entrepreneurs, who are at the very beginning of their business path and want to learn more on how to do the first sale and fundraise. In order to join the meetup and get the insights from special guests, please apply by June 4, midnight.What will be the new meetup about and who can participate?Each Founder Wannabes meetup by Inovo.vc is attended by up to 70 selected participants. All of them are young entrepreneurs, who are discussing their ideas, market trends with each other and VCs, ask questions, and find out more about startup financing and venture building, as well as have an opportunity to meet potential co-founders.The special guests of the upcoming fifth event will be two Israeli entrepreneurs and investors:

The Recursive
May 16th, 2023
What’S Next In Marketing: 5 Cee Startups Leveraging Conversational Ai For Businesses

Conversational AI has emerged as a powerful tool in the marketing sphere, revolutionizing customer engagement and lead generation. With the ability to simulate human-like conversations, AI-powered chatbots and conversational tools have become strategic assets for businesses seeking to enhance customer interactions, drive conversions, and gain a competitive edge.Conversational AI represents one of the hottest topics in the realm of AI, with uses across multiple industries. In order to simulate human-like interactions, AI systems leverage vast amounts of data, machine learning (ML), and natural language processing (NLP).In this article, The Recursive will dive into the transformative potential of conversational AI in marketing and explore five solutions developed by CEE AI startups to help your business leverage the power of conversation and personalization in your strategy.Conversational AI market trendsAccording to the latest report by Market Research Future, the conversational AI market is expected to grow from $9.5 billion in 2023 to over $32 billion by 2030. Moreover, the rising need for AI-powered customer support is one of the primary drivers of industry growth.The conversational market mainly comprises intelligent virtual assistants, online personal assistants like Apple’s Siri or Amazon’s Alexa, and chatbots, programs designed to engage in human-like conversations used by businesses to interact with customers 24/7. Other use cases of conversational AI for enterprises are, for example, language translation or HR processes like employee training.Lastly, some of the key companies in the global conversational AI market are IBM (US), Google (US), Microsoft (US), AWS (US), Artificial Solutions (SE), Baidu (CN), and SAP (DE).How is conversational AI used in marketingWith the recent exponential growth of AI technologies, the applications of conversational AI in marketing are expanding all across the funnel, from awareness to loyalty. Some of the most common utilizations of chatbots include:Customer support – Conversation AI chatbots deployed to provide instant assistance to website visitors or social media users.– Conversation AI chatbots deployed to provide instant assistance to website visitors or social media users

Recently Posted Jobs

Sign up to get curated job recommendations

Zowie is Hiring for 0 Jobs on Simplify!

Find jobs on Simplify and start your career today

💡
We update Zowie's jobs every 8 hours, so check again soon! Browse all jobs →