Synapse Health

Synapse Health

Centralizes ordering for medical equipment

About

Synapse Health modernizes the medical equipment and supply industry by providing a technology-driven platform called Synapse Equip. This platform centralizes the ordering process for Durable Medical Equipment (DME) used in hospice and skilled nursing facilities, making it easier for patients, healthcare providers, and health plans to manage their needs. Synapse Equip works by streamlining orders, offering real-time updates, and reducing the time and costs associated with equipment procurement. Unlike its competitors, Synapse Health focuses on enhancing the user experience and maintaining high customer satisfaction, as evidenced by its 99% customer retention rate. The company's goal is to improve the efficiency of medical supply ordering while ensuring a better experience for both patients and prescribers.

Company Stage

Late Stage VC

Employees

N/A

Industries

Consumer Software, Healthcare

Total Funding

$38.9M

Headquarters

Evanston, Illinois

Founded

2016


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Simplify's Take

What believers are saying

  • AI-driven analytics optimize inventory, enhancing operational efficiency and reducing costs.
  • Telehealth growth increases demand for integrated DME solutions, expanding Synapse Health's market.
  • Value-based care trends align with Synapse Health's cost-effective, patient-focused platform.

What critics are saying

  • Emerging startups with innovative solutions threaten Synapse Health's market share.
  • Technological advancements require costly updates to remain competitive in the healthcare sector.
  • Potential regulatory changes in DME could impact Synapse Health's operations and revenue model.

What makes Synapse Health unique

  • Synapse Health centralizes DME ordering, reducing costs and enhancing patient experience.
  • The platform offers real-time updates, minimizing call volumes and improving customer retention.
  • Synapse Health boasts a 99% customer retention rate, indicating strong client satisfaction.

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