AI/ML Developer (India)

Remote

Our Mission

NewRocket, a global, full-service Elite ServiceNow partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence. Our mission it to go beyond, creating meaningful experiences for our employees and customers.  Our vision is to be the go-to ServiceNow Guide, creating extraordinary results, with ServiceNow.

NewRocket has been awardedthe “2024 BEST Award”, “2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF)”, “2023 ServiceNow Worldwide Customer Workflow Partner of the Year” and “2023 ServiceNow Creator Workflow Partner of the Year”.   We are #GoingBeyond  

Come join our Crew!

Our Approach to Work

At NewRocket, people are not just the backbone; they're the heartbeat. We champion diversity, celebrate creativity, and embrace the uniqueness each person brings to the table. Here, it's not just about a job; it's about fostering a healthy work-life balance, creating a culture that thrives on collaboration and innovation, and supporting professional growth for individuals and teams.

We believe in creating meaningful experiences, not just for our clients but for every member of our crew. Your voice matters, your growth matters, and you matter. Join us for a journey where your uniqueness is not only recognized but celebrated, and together, let's create something extraordinary!

Your Career

NewRocket is a global team made up of ServiceNow professionals who help our customers run and grow their ServiceNow environments.  Founded with the insight that technology has the power to make people’s lives better and recognized as one of the world’s most innovative companies, ServiceNow provides a platform that makes workflows work. We are hiring a AI/ML Developer (India), to join our India team, in support of a large global client! You will be responsible for developing, deploying, and maintaining AI and machine learning models. Your expertise in Python, cloud services, databases, and big data technologies will be instrumental in creating scalable and efficient AI applications

Your Impact

• Develop, train, and deploy machine learning models for predictive analytics, classification, and clustering.
• Implement AI-based solutions using frameworks such as TensorFlow, PyTorch, and Scikit-learn.
• Work with cloud platforms including AWS (SageMaker, Lambda, S3), Azure, and Google Cloud (Vertex AI).
• Integrate and fine-tune Hugging Face transformer models (e.g., BERT, GPT) for NLP tasks such as text classification, summarization, and sentiment analysis.
• Develop AI automation solutions, including chatbot implementations using Microsoft Teams and Azure AI.
• Work with big data technologies such as Apache Spark and Snowflake for large-scale data processing and analytics.
• Design and optimize ETL pipelines for data quality management, transformation, and validation.
• Utilize SQL, MySQL, PostgreSQL, and MongoDB for database management and query optimization.
• Create interactive data visualizations using Tableau and Power BI to drive business insights.
• Work with Large Language Models (LLMs) for AI-driven applications, including fine-tuning, training, and deploying model for conversational AI, text generation, and summarization.
• Develop and implement Agentic AI systems, enabling autonomous decision-making AI agents that can adapt, learn, and optimize tasks in real-time.

May perform additional duties as assigned.

Your Experience

• 2+ years of experience applying AI to practical uses.
• Strong programming skills in Python, SQL, and experience with ML frameworks such as TensorFlow, PyTorch, or Scikit-learn.
• Knowledge of basic algorithms and object-oriented and functional design principles
• Proficiency in using data analytics libraries like Pandas, NumPy, Matplotlib, and Seaborn.
• Hands-on experience with cloud platforms such as AWS, Azure, and Google Cloud.
• Experience with big data processing using Apache Spark and Snowflake.
• Knowledge of NLP and AI model implementations using Hugging Face and cloud-based AI services.
• Strong understanding of database management, query optimization, and data warehousing.
• Experience with data visualization tools such as Tableau and Power BI.
• Ability to work in a collaborative environment and adapt to new AI technologies.
• Strong analytical and problem solving skills.

Education: 

• • Bachelor’s degree in Computer Science, Data Science, AI/ML, or a related field.
  • Experience with cloud environments.

We Take Care of Our People 

NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard.  We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.in@newrocket.com.