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Full-Time
Modernizing Medicine
1,001-5,000 employees
Provides specialty-specific electronic health records systems
No salary listed
Junior
Hyderabad, Telangana, India
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- Bachelor’s degree
- 1-2 years of experience in a customer success, sales support, or administrative role, preferably in a technology or service-oriented business.
- Excellent communication skills, both written and verbal, with the ability to effectively convey information to clients and team members
- Strong organizational and time-management skills, with a proven ability to manage multiple tasks and priorities in a fast-paced environment
- Proficiency in CRM software and Microsoft Office Suite
- Strong problem-solving abilities, with a proactive approach to identifying and resolving potential issues
- A team player with a positive attitude and the ability to work collaboratively with diverse groups
- Commitment to providing exceptional customer service and support.
- Order Form Creation and Management: Accurately processes and manages client order forms, ensuring all client requests are captured and communicated to the appropriate team members for execution
- Client Support: Assist Senior CSMs in managing client portfolios, including scheduling meetings, preparing reports, and responding to client inquiries to ensure a high level of customer satisfaction
- Conversion Project Assistance: Support the execution of client deliverables by coordinating with internal departments, tracking project progress, and ensuring timely delivery of services
- Data Management: Maintain and update client records in ChurnZero and SalesForce, ensuring accuracy and accessibility of information for the team
- Reporting: Generate and distribute regular reports on client activity, project progress, and team performance to Senior CSMs and management
- Continuous Improvement: Contribute to the continuous improvement of the customer success processes and strategies based on client feedback and observed challenges
- QBR and ABR Preparation: Assist Senior CSMs in pulling data for client presentations and tracking progress.
- Internal Follow-up: Work with internal ModMed teams to accomplish client work and devise solutions for ongoing issues.
- Renewal Assistance: Build renewals in CPQ and manage/track ongoing renewal timelines and processes.
Modernizing Medicine provides Electronic Health Records (EHR) systems tailored for specific medical specialties. Their main products, EMA and gGastro EHR, help healthcare providers manage their workflows more efficiently, allowing them to concentrate on patient care instead of administrative duties. These systems adapt to the unique practices of each user, enhancing their effectiveness. The company serves a diverse range of healthcare providers and operates in the growing healthcare technology market. Unlike many competitors, Modernizing Medicine offers not only EHR systems but also practice management tools and revenue cycle management services, which assist providers in scheduling, billing, and analyzing performance metrics. The goal of Modernizing Medicine is to improve healthcare delivery by providing solutions that streamline operations and enhance patient care.
Company Size
1,001-5,000
Company Stage
Late Stage VC
Total Funding
$376.2M
Headquarters
Boca Raton, Florida
Founded
2010
Simplify's Take
What believers are saying
- Clearlake Capital's acquisition indicates strong investment interest in ModMed's growth potential.
- AI integration across workflows reduces administrative burdens, improving healthcare provider efficiency.
- Automated commissions reporting increases transparency and efficiency in financial operations.
What critics are saying
- Competition from AI-powered EHR systems like Epic Systems threatens ModMed's market share.
- Rapid AI development may render ModMed's current solutions obsolete if not updated.
- Data privacy concerns in AI-driven healthcare could lead to regulatory challenges for ModMed.
What makes Modernizing Medicine unique
- ModMed offers specialty-specific EHR systems tailored to various healthcare providers.
- Their AI-powered scribe for dermatology automates clinical documentation, enhancing patient care.
- ModMed's cloud-based platform integrates practice management and revenue cycle management services.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
401(k) Retirement Plan
401(k) Company Match
Professional Development Budget
Conference Attendance Budget
Hybrid Work Options
Remote Work Options
Wellness Program
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 3%Clearlake Capital has acquired a majority stake in Modernizing Medicine (ModMed) for $5.3 billion.
What You Should Know:– ModMed, a provider of specialty-specific healthcare technology announced the upcoming launch of ModMed Scribe, an AI-powered ambient listening solution designed to revolutionize EHR documentation for dermatologists.– The tool automates note-taking, streamlines workflows, and empowers dermatologists to focus more on patient care.Addressing the Documentation BurdenDocumentation demands can be a significant drain on clinicians’ time and energy, often taking away from valuable patient interaction. ModMed Scribe addresses this challenge by automating note-taking and streamlining workflows, allowing dermatologists to spend more time with their patients.AI Built for DermatologyTrained on a massive dataset of over 500 million de-identified patient-provider interactions, ModMed Scribe is specifically designed to understand the nuances of dermatological language, including complex medical terminology and evolving billing codes. This specialized AI goes beyond generic models, providing accurate and efficient documentation tailored to the needs of dermatologists.ModMed Scribe seamlessly integrates with ModMed’s industry-leading EMA® EHR system, further enhancing its capabilities and streamlining clinical workflows. Together, these solutions:Generate comprehensive clinical notes: Capture the details of patient-provider conversations, freeing clinicians from manual documentation.Capture the details of patient-provider conversations, freeing clinicians from manual documentation. Streamline post-note workflows: Suggest and pre-populate billing codes, medication entries, lab orders, and patient education materials, improving efficiency and reducing administrative burden.Suggest and pre-populate billing codes, medication entries, lab orders, and patient education materials, improving efficiency and reducing administrative burden. Empower dermatologists: Allow dermatologists to focus on building patient relationships and delivering exceptional care.ModMed’s AI-Powered PracticeModMed Scribe is part of ModMed’s broader AI-powered practice, which integrates artificial intelligence across various aspects of healthcare delivery, including patient engagement, clinical workflows, and billing and operations
ModMed launches AI-Powered Scribe for Dermatology to transform clinical documentation.
ModMed, a pioneer in specialty-specific healthcare technology, announced the upcoming launch of ModMed Scribe, an AI-powered ambient listening solution poised to transform EHR documentation from clicks to natural conversation for faster workflows and enhanced patient care in dermatology.
ModMed's AI-Powered Practice at AAD ModMed Scribe is part of ModMed's AI-powered practice that integrates artificial intelligence into patient engagement, clinical workflows, and billing and operations to improve patient interactions, reduce administrative burdens, and enhance revenue cycle efficiency.