About Highnote 

Founded in 2020 by a team of leaders from Braintree, PayPal, and Lending Club, Highnote is an embedded finance company that sets the standard in modern card platform management. As an all-in-one card issuer processor and program management platform, we provide digital-first organizations with the flexibility to seamlessly issue and process payment cards, embed virtual and physical card payments, and integrate ledger and wallet functionalities—empowering businesses to drive growth and profitability.

We’ve raised $145M+ and have grown our team to 125+ employees. Headquartered in San Francisco, we’ve managed to build one of the most advanced payments teams in the industry, with team members in 25+ US states. 

Operating through our core values of customer obsession, executional excellence, intentional inclusion, we’re helping businesses grow for the future by creating the payment products demanded by tomorrow, with the ability to solve for use cases that don’t exist yet.

We are fast-moving, hands-on, and strongly believe everyone deserves a seat at the table. We believe we’re unlocking incredible opportunities that can change the future of payments, as long as we have the right people to make it happen.

Job Description

The Reporting and Analytics Team is a crucial part of the Data Organization, responsible for designing, building, and maintaining scalable reporting systems and analytics solutions. This team drives data-informed decision-making by generating actionable insights for both internal and external stakeholders while ensuring the reliability and performance of reporting pipelines and dashboards.

What you’ll be doing

• Developing scalable, robust, and automated reporting systems to handle high-volume data needs and power data-driven decision-making.
• Creating analytics reports that provide actionable insights and meet diverse business and customer requirements.
• Modeling and designing modern data structures in SQL/NoSQL databases, ensuring optimal performance and scalability.
• Developing and maintaining dashboards using tools like Looker, Looker Studio, and other BI platforms to visualize high-volume data effectively.
• Writing robust, performant, and maintainable code for data processing and analytics.
• Crafting and optimizing complex SQL queries to handle high-volume data efficiently.
• Collaborating with internal business teams and external stakeholders to define requirements and deliver impactful reporting solutions.
• Documenting and maintaining workflows to support the scalability and reliability of reporting and analytics systems.

What we are looking for

• 5+ years of experience in designing and developing high-volume reporting solutions and analytics pipelines.
• Expertise in Java and Python for building reporting jobs and data processing.
• Deep understanding of data modeling and working with relational and NoSQL databases.
• Ability to create highly performant, scalable, and maintainable codebases.
• Hands-on experience with reporting tools or frameworks (e.g., Tableau, Looker, or custom solutions).

Bonus skills

• Experience with cloud platforms such as GCP or AWS
• Knowledge of ETL/ELT pipelines and transforming raw data into business-ready formats.
• Experience with data visualization best practices to design impactful dashboards.
• A background in the fin-tech space

Why Highnote?

• We’re a startup that allows for our employees to truly build from the ground up and impact every layer of our organization. 
• We’re a team of payments obsessed individuals. While some of us come from the fintech world, some of us don’t. We value the varied backgrounds and the diverse perspectives of our employees. 
• We’re small on hierarchy and big on growth. We’re a flat organization that allows everyone to have direct exposure to our leadership team. We are looking for builders who thrive in ambiguity. 
• We’re backed by Oak HC/FT, Costanoa Ventures, Adams Street Partners, Westcap, and Pinegrove Venture Partners. Angel Investors include Bill Ready (CEO at Pinterest) and Renaud Laplanche (Co-Founder & CEO of Upgrade).

Highnote benefits

• Flexible Paid Time Off 
• 100% healthcare coverage + 75% coverage for dependents
• 401k program
• Paid Parental Leave: Up to 16 weeks paid leave for the birth parent, and up to 6 weeks paid leave for the non-birth parent
• Equity in Highnote
• Stipend to build out your home office; internet and phone reimbursement
• At Highnote we have built a total rewards philosophy that includes fair, equitable, geo-based compensation that is performance and potential based. Our compensation packages are competitive based on robust market research and are a combination of a cash salary, equity, and benefits. In compliance with the Equal Pay for Equal Work Act, the annual salary range for applicants is $170,000-$230,000.

Please note that positions located in San Francisco are hybrid and include core working days of Tuesday, Wednesday, Thursday in office.  We provide flexible work options based on distance from our downtown SF office. Highnote believes in the power of face-to-face, personal connection. As a result, we prioritize in-person candidates. 

Highnote is a diverse and inclusive company committed to growing a diverse and inclusive team. We invite people from all backgrounds and identities to apply. We do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other characteristics protected by US federal state or local laws, or the laws of the country or jurisdiction where you work. Additionally, we encourage everyone to share which pronouns you wish for us to use when addressing you (i.e.: she/her, he/him, they/them, etc).