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Showing 4 of 4 Jobs

Customer Success Manager

$95k - $110k/yr

Washington, USA + 9 more

Account Executive - Commercial

$80k - $90k/yr

San Mateo, CA, USA + 1 more

Account Executive - Mid-Market

$100k - $130k/yr

San Mateo, CA, USA + 1 more

Strategic Account Executive

$115k - $150k/yr

Washington, USA + 9 more

Full-Time

Customer Success Manager

Updated on 5/15/2025

OneSignal

OneSignal

51-200 employees

Customer engagement through push notifications

Compensation Overview

$95k - $110k/yr

+ On Target Earnings

Mid

Washington, USA + 9 more

More locations: Pennsylvania, USA | Oregon, USA | California, USA | Texas, USA | Jackson Township, NJ, USA | Colorado, USA | Utah, USA | New York, NY, USA | Massachusetts, USA

Ideal candidates should be based in New York, New Jersey, or Pennsylvania.

Category
Customer Success
Sales & Account Management
Required Skills
Salesforce
Connection
Connection
Connection
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Requirements
  • 3+ years experience in an account management (customer success) role; ideally with a B2B SaaS product
  • Experience working with Salesforce, Gong, and Vitally
  • Excellent written, verbal, and visual communication skills with serious attention to detail and strong organizational skills
  • Collaborative, team-oriented mindset is a requirement
Responsibilities
  • Responsible for retaining and growing 20 to 40 Customers
  • Build relationships up and across the organization to achieve success goals
  • Contribute to customer onboarding
  • Lead customer business reviews
  • Write & publish customer feedback internally to support product roadmap
Desired Qualifications
  • Understand customer messaging and the user journey is a plus
  • Rollup your sleeves, versatile mindset

OneSignal is a customer engagement platform that specializes in push notifications, helping businesses connect with their customers through personalized mobile and web notifications. It operates on a freemium model, offering basic services for free and charging for premium features like machine learning for message optimization and detailed analytics. The platform is user-friendly, allowing quick setup and the ability to send billions of notifications daily, with behavior-based triggers for automated engagement. OneSignal stands out with its open-source SDKs and accessible APIs, aiming to simplify customer engagement for businesses.

Company Size

51-200

Company Stage

Series C

Total Funding

$84M

Headquarters

San Mateo, California

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Recent integration with ActiveCampaign enhances OneSignal's push notification capabilities.
  • Named a Market Leader in the Fall 2024 Customer Success Report Rankings.
  • 60% increase in active users over three months highlights platform's growing popularity.

What critics are saying

  • Increased competition from new entrants like PushPushGo and Pushly.
  • Dependency on ActiveCampaign integration may pose operational risks.
  • Rapid user growth may strain infrastructure, risking service disruptions.

What makes OneSignal unique

  • OneSignal offers a freemium model with premium features for advanced messaging needs.
  • The platform supports high-volume messaging, delivering over 8 billion messages daily.
  • Open-source SDKs and API accessibility make OneSignal a developer-friendly choice.

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Benefits

Remote-first collaboration

Focus time

Flexible vacation

Health, dental, & life

Home office & wellness stipend

Learning & development stipend

Fun offsites

Sweet swag

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

-2%

2 year growth

-3%
OneSignal
Apr 22nd, 2025
What's New: Intelligent Journeys, Smarter Messaging

OneSignal has introduced three new tools to help you measure, analyze, and optimize your messaging strategy:

The Audiencers
Feb 18th, 2025
60% increase in active users over 3 months: the value of push notifications revealed

To understand what drives success, Pugpig partnered with Airship, OneSignal, PushPushGo and Pushly and found:

Mi3
Oct 1st, 2024
Digital Balance joins forces with OneSignal on customer engagement platform

Digital Balance joins forces with OneSignal on customer engagement platform.

EIN News
Oct 1st, 2024
The Top Push Notification Software Vendors According to the FeaturedCustomers Fall 2024 Customer Success Report Rankings

Market Leaders - Airship, Blueshift, CleverTap, Leanplum, MoEngage, OneSignal, and WebEngage were given the highest "Market Leader" award.

OneSignal
Sep 17th, 2024
OneSignal Named One of HubSpot's Essential Apps for Marketers

OneSignal is proud to announce that OneSignal has been named one of HubSpot's Essential Apps for Marketers for 2024.