Full-Time

Senior Manager

Crisis Management & Resilience

Updated on 12/21/2024

DoorDash

DoorDash

10,001+ employees

On-demand food delivery service

Food & Agriculture
Consumer Software

Compensation Overview

$129.9k - $191kAnnually

+ Equity Grants

Senior, Expert

Company Historically Provides H1B Sponsorship

Remote in USA

Remote option available.

Category
Operations Consulting
Consulting
Required Skills
Supply Chain Management
Data Analysis
Requirements
  • You have a bachelor’s degree in business continuity, emergency management, or similar fields.
  • You have 10+ years of crisis management and business continuity experience.
  • You have 5+ years of experience leading a team.
  • You have Disaster Recovery Institute International (DRII), International Association of Emergency Managers (IAEM), or other crisis, emergency, or professional certification.
  • You have experience leading supply chain, micro-fulfillment, retail, or corporate office crisis management and business continuity strategies and operations.
  • You have experience building, implementing, and measuring risk.
  • You have experience leading projects from design to successful completion.
  • You understand and participate in tactics, operations, and strategy and excel at execution in service of a larger mission objective.
  • You have experience handling discrete information and working with confidential data.
  • You have experience using technology and data resources for the analysis of loss.
  • You take radical ownership of your work and performance.
  • You have experience with loss mitigation strategies.
  • You have a very high level of execution and can work independently and as part of a team.
  • You can travel as required.
Responsibilities
  • Directly influence business development and guide crisis management and business continuity operations.
  • Guide functional teams and stakeholders through the crisis and incident management process, including crisis activation, through resolution.
  • Help develop emergency management, crisis management, and business continuity programs.
  • Use your experience building, implementing, and driving the execution of Crisis Management and Resiliency programs.
  • Help build comprehensive programs from the ground up.
  • Lead in identifying the potential implications of crisis events and/or critical incidents.
  • Develop and facilitate table tops with cross-functional team leads to ensure readiness for critical scenarios.
  • Guide situational understanding of risks for the business.
  • Develop operating procedures and program documentation.
  • Partner with internal customers and teams to reduce loss and increase profitability.
  • Establish and lead working groups that meet to understand strategies, roadmaps, and projects and advise on risks and actions to be taken.

DoorDash connects customers with local and national restaurants for on-demand food delivery, primarily in the United States, Canada, and Australia. The platform allows users to browse menus and place orders, catering to both consumers seeking convenience and restaurants wanting to expand their reach. DoorDash operates a three-sided marketplace involving customers, restaurants, and delivery drivers, earning revenue through commission fees from restaurants and delivery fees from customers. The company's goal is to leverage technology to meet the needs of all parties involved and drive growth in the food delivery market.

Company Stage

IPO

Total Funding

$2.4B

Headquarters

San Francisco, California

Founded

2013

Growth & Insights
Headcount

6 month growth

4%

1 year growth

18%

2 year growth

31%
Simplify Jobs

Simplify's Take

What believers are saying

  • Expansion into non-food categories like wedding dresses taps into new market opportunities.
  • Enhanced in-app gift card shopping increases customer engagement and value-added services.
  • New grocery partnerships bolster DoorDash's presence in the grocery delivery sector.

What critics are saying

  • Increased competition from new entrants like Gopuff may impact DoorDash's market share.
  • High-touch nature of bridal shopping may challenge DoorDash's wedding dress delivery service.
  • Expansion into grocery delivery may strain logistics and affect service quality.

What makes DoorDash unique

  • DoorDash's partnership with David's Bridal expands its reach into non-food delivery categories.
  • The collaboration with InComm Payments enhances the in-app gift card shopping experience.
  • DoorDash's addition of major grocery chains strengthens its position in grocery delivery.

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Benefits

Health & Wellness - Premium medical, dental, and vision insurance plans, including fertility coverage. Monthly gym and wellness reimbursement.

Compensation - Competitive salary with bi-annual performance reviews. Meaningful equity opportunities - with quarterly vesting.

Time When You Need It - Flexible vacation days for salaried employees. Generous vacation and sick days for hourly team members. Paid Parental Leave to support our DoorDash families.

Flexible Work Support - At-home office equipment and monthly WiFi support while working from home. Enjoy your favorite lunch on us while working in one of our offices.