DoorDash reports record membership signups, new high for monthly active users in Q1. Orders were up 27% year over year while revenue rose 33% Julia Tabisz for Progressive Grocer DoorDash saw revenue rise to $4 billion in Q1 of this year - an increase of 33% over the same period last year. Food delivery platform DoorDash saw revenue rise to $4 billion in the first quarter of this year - an increase of 33% over the same period last year. Total number of orders also increased by 27% in Q1, to reach 933 million, DoorDash said in its most recent earnings report. The the San Francisco-based company reported that its adjusted earnings before interest, taxes, depreciation and amortization were up 28% year over year (YoY), reaching $754 million in Q1 2026. DoorDash said it saw record membership signups and a new high for monthly active users in Q1. In the U.S. grocery and retail categories specifically, DoorDash said initial engagement among its newer cohorts of users increased YoY in Q1, and order rates among its more mature cohorts also experienced strong year-over-year growth. The company noted it invested in improvements to drive growth in U.S. grocery and retail, including expanding its selection in some newer product categories and building new tools to streamline merchant onboarding. On a broader scale, DoorDash said its Q1 investments included expanding services, putting new features into production to transition to a single global technology platform and streamlining its global operations. DoorDash reported that its research-and-development spending increased by 30% YoY, from $306 million in Q1 FY2025 to $398 million in Q1 FY2026. The company also increased its investments in capitalized software and website development, from $67 million to $117 million. In its earnings report, DoorDash attributed its Q1 increase in total orders to growth in the number of consumers on its platform. Late last month, the company announced new partnerships with Brookshire Grocery Co., FreshDirect, Harps Food Stores and Market of Choice in the United States, and with Empire Co. Ltd. in Canada, which includes Safeway, Sobeys, IGA and other banners. DoorDash has also added SNAP/EBT payment capabilities with several U.S. retailers this year, including Kroger, and it launched an app in ChatGPT late last year that lets customers turn recipes into grocery orders delivered from nearby stores. * DoorDash Mother's Day pop-ups bring self-care to grocery shopping Company announces activations in Toronto and Calgary * Joe Fresh is now available on DoorDash The partnership provides on-demand access to the Loblaw-owned apparel brand's clothing

Uber and DoorDash have an identity theft problem, and it's costing people on tax day. Apr 11, 2026, 2:46 AM PT * A Florida man who said he never worked for Uber said the app reported income in his name to the IRS. * Now, the man is suing the ride-hailing app. * It's the latest example of Uber and other apps struggling to verify who is on their platforms. Uber and DoorDash are telling the Internal Revenue Service that some people earned thousands of dollars on their platforms - though the people say they never worked for the apps at all. One such individual is taking his claims to court. Damian Josefsberg alleged that Uber reported over $1,200 in earnings in his name to the IRS for 2021 tax year, in a complaint filed in a Florida court last month. Josefsberg, who lives in Florida and runs a laser alignment company, has never worked for the app, Kenneth Dante Murena, his attorney, told Business Insider. The lawsuit is seeking class-action status, which would add plaintiffs with similar experiences to the complaint. An Uber spokesperson confirmed that Josefsberg never worked for the app and directed Business Insider to a form on its website titled "1099 delivery error," which asks people to submit erroneous tax forms, a picture of their government ID, a selfie with their ID, and a police report so Uber can investigate. Josefsberg's experience points to a problem Uber and other gig-work apps have faced for years: the people who drive passengers or deliver food aren't always who they say they are, and some have bought accounts on illegal markets rather than getting proper access by signing up. The apps have responded with new verification efforts, such as asking workers to regularly submit selfies or to show up in person to verify their identity. Uber has issues with ID verification, safety, the lawsuit says. Apps like Uber have added millions of gig workers to their platforms over the last decade and a half, and Josefsberg's lawsuit alleges Uber isn't doing enough to verify those workers' identities. "Screening barriers such as 'clean' background checks, issue-free driving records, or the ability to work legally in the United States impede Uber's abilities to rapidly increase its driver pool and thus its trip deliveries," the lawsuit reads. The Uber spokesperson said the company disagrees with the claims in Josefsberg's lawsuit. The company "maintains robust safeguards designed to detect and prevent fraudulent activity, and we continually enhance these systems to address emerging tactics," the spokesperson said. Uber also said that it conducts background checks on drivers, including reviews of their driving and criminal records. Drivers whose real identities and backgrounds are unknown pose a safety risk to passengers, Murena said. Uber is facing multiple lawsuits that allege the company is liable for sexual misconduct, including rape, by its drivers. "The public at large would like to know that Uber is confirming that the drivers are who they say they are," Murena said. Josefsberg's lawsuit seeks damages from Uber and a correction to his tax record, because the company reported the income to the IRS under his name. Murena said he's received roughly two dozen calls from others who also received 1099s from Uber despite saying they've never worked for the app. DoorDash reported $24,000 in income for one worker. Christie Reynolds, who works for an after-school program in Rio Rancho, New Mexico, told Business Insider that she's never worked for DoorDash. Last month, though, she got a letter from the IRS saying that DoorDash had reported $24,000 in income under her name for 2023. The letter, which Business Insider reviewed, also said the previously unreported income would prevent her from claiming the Child Tax Credit. Reynolds said that she contacted the IRS, which told her that DoorDash needed to handle the correction to her tax records. She's unsure how to do that, she said, since she's neither a DoorDash customer nor a gig worker. After Business Insider shared details of Reynolds' case, a DoorDash spokesperson said that the "root cause is identity theft unrelated to the DoorDash platform." "In rare instances that an individual believes their identity was fraudulently used to dash, we encourage them to contact DoorDash support immediately," the spokesperson said, while offering to get in touch with Reynolds. While Reynolds hasn't been able to figure out how someone got a hold of her personal details to set up the DoorDash account, she said that her personal information was exposed in at least two data breaches over the last several years. The next step she plans to take is to talk to a friend who is a lawyer for advice, she said. "Right now, I'm just in a bad place," Reynolds said. "I don't know what to do." Do you have a story to share about Uber, DoorDash, or another gig app? Contact this reporter at [email protected] or via encrypted messaging app Signal at 808-854-4501. Use a personal email address, a nonwork WiFi network, and a nonwork device; here's its guide to sharing information securely.

DoorDash taps Airbnb's Nick Sinclair to lead ANZ marketing. DoorDash has appointed former Airbnb marketing leader Nick Sinclair as marketing director for Australia and New Zealand, as the platform steps up its next phase of growth in the region. The role is the most senior marketing position across ANZ, with Sinclair taking end-to-end responsibility for brand, growth, retention and partnerships across DoorDash's ecosystem, spanning consumers, merchants and Dashers. Reporting to DoorDash's global chief marketing officer, Sinclair will sit at the intersection of global strategy and local execution as part of both the global marketing organisation and the ANZ leadership team. He joins DoorDash after more than a decade at Airbnb, where he led marketing across Asia-Pacific during a period of rapid expansion and brand transformation. Sinclair brings more than 20 years' experience across the US, APAC and Australia, with leadership roles spanning San Francisco, Singapore and Sydney. "What excites me most about DoorDash is the opportunity to build a brand that genuinely reflects the role we play in people's everyday lives - from supporting local businesses to helping consumers access more of their neighbourhood," Sinclair said. "There's strong momentum in ANZ, and I'm looking forward to shaping a marketing approach that's both locally grounded, creatively ambitious and delivers growth for the business." The appointment comes as DoorDash expands beyond restaurant delivery into grocery, retail and subscription services such as DashPass, positioning itself as a broader local commerce platform. Based in Sydney, Sinclair commenced in the role on 2 February.