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Full-Time

Manager – Solutions Engineering

Tola, Remote, Tola

Confirmed live in the last 24 hours

Grafana Labs

Grafana Labs

1,001-5,000 employees

Observability and monitoring solutions provider

Data & Analytics
Enterprise Software

Compensation Overview

$219k - $263kAnnually

+ Equity + Bonus

Mid, Senior

Remote in USA

Candidates must be located in Texas, Oklahoma, Louisiana, or Arkansas.

Category
Solution Engineering
Sales & Solution Engineering
Required Skills
Sales
Marketing
Requirements
  • Must be located in Texas, Oklahoma, Louisiana or Arkansas
  • 3-4 years experience leading a team as a manager.
  • 7-10 years in the high tech industry having held roles such as Developer, Architect, Sales Engineer, etc.
  • Proven track record of mentoring, developing people and managing performance over time. Has successfully mentored individual contributors.
  • Open Source selling or Cloud first/Product led sales go to market motion a big plus.
  • Direct experience implementing and/or executing a formal sales methodology, eg COM, Value selling, qualification frameworks like MEDDPICC
  • Direct experience selling monitoring/data/visualization products.
  • Proven ability to own a book of business, direct your own and your team's work and initiatives to exceed your quarterly targets.
Responsibilities
  • Attract, recruit, ramp, and mentor a team of great Presales SE’s from diverse backgrounds and experiences.
  • Get the best out of your team with a servant-based leadership approach. Adopting a player/coach mentality will be critical here, ensuring that you balance your field responsibilities with the needs of your team. Mentoring and career development will be critical to your team's success over the long term.
  • Direct the bulk of your day-to-day work based on guidance and goals from leadership, owning the planning, actions and outcomes of the region.
  • Partner with the East Sales leadership on customer programs, marketing initiatives and community/company events to drive adoption and expansion within our customer base.
  • Executive sponsorship of key accounts in the region will be key to your success. Being a thought leader/partner to your customers and the company.
  • Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful.
  • Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering, helping them prioritize their teams time with a data-driven approach to wins/losses/needs vs wants, etc.
  • Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with demonstrations, technical deep dives, trials and POVs.
  • Find and drive enablement and sell with/through with channel partners in the region. Both at a local, geo and global level with both RSI’s and GSI’s.

Grafana Labs specializes in observability and monitoring solutions for cloud infrastructure and applications. Its main product, Grafana, is an open-source metrics dashboard that allows users to visualize and analyze data from various sources. This helps businesses monitor the performance and health of their systems in real-time. Grafana Labs serves a wide range of clients, from large enterprises to individual developers, across sectors like technology, finance, healthcare, and retail. Unlike many competitors, Grafana Labs offers both open-source and commercial products, generating revenue through premium features, enterprise support, and managed cloud services. The company's goal is to provide essential tools that ensure the reliability and efficiency of digital services.

Company Stage

Series D

Total Funding

$535.2M

Headquarters

New York City, New York

Founded

2014

Growth & Insights
Headcount

6 month growth

6%

1 year growth

11%

2 year growth

47%
Simplify Jobs

Simplify's Take

What believers are saying

  • The release of Grafana 11.0 and Loki 3.0 demonstrates Grafana Labs' commitment to continuous innovation and staying ahead in the observability market.
  • Grafana Labs' strong community engagement, highlighted by events like GrafanaCON, fosters a collaborative environment that can drive further innovation and user adoption.
  • The introduction of Grafana Alloy and other open-source updates enhances the platform's capabilities, making it more attractive to a broader range of users and industries.

What critics are saying

  • The rapid pace of innovation in the observability market means Grafana Labs must continuously evolve to stay competitive, which can strain resources.
  • Balancing the needs of both open-source users and enterprise clients can be challenging and may lead to conflicts in prioritizing features and support.

What makes Grafana Labs unique

  • Grafana Labs leverages its open-source roots to build a strong community and user base, setting it apart from competitors who rely solely on proprietary solutions.
  • The company's dual model of open-source and premium offerings allows it to cater to both individual developers and large enterprises, providing flexibility and scalability.
  • Grafana Labs' focus on comprehensive observability through its LGTM stack (Loki, Grafana, Tempo, Mimir) offers a more integrated solution compared to fragmented tools from other vendors.

Benefits

30 days of paid vacation each year on top of national holidays, parental leave, & sick leave

Health coverage

4% contribution match on our 401(k)

$1,500 learning and development stipend

Udemy subscription

Complimentary subscription to Headspace

Discounts on a wide variety of services, including entertainment, food, and fitness.

Remote Work Option

Global Employee Assistance Program