HR Operations Manager
BJAK
HR Operations Manager
BJAK
Online auto insurance marketplace with services
There are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native. Our mission is to build proactive applications for anyone in the world, who are not used to complex prompting. We aim to bring intelligence to conversations, errands, organising and workflows, with minimal to no prompting.
Our first application is an agent-first mobile communication app. We believe building applications that users use daily for communication, coordination and collaboration needs will help integrate AI into their lives. The net effect is to eliminate misinformation, achieve low coordination costs, enable high quality tasks and collaboration at scale with minimal or little prompting.
Manage day-to-day HR operations across multiple countries, including employee records, documentation and HR enquiries
Oversee employee onboarding and offboarding administration, ensuring all required processes are completed on time
Develop and maintain HR policies, SOPs and employee lifecycle processes
Manage HR systems and ensure employee information is accurate and up to date
Coordinate with payroll, finance and external HR vendors on employee changes, benefits and statutory requirements
Ensure HR processes comply with local employment regulations and company policies
Identify and implement improvements to HR workflows, reporting and automation
5+ years of experience in HR Operations, People Operations or HR Shared Services
Experience managing HR processes across multiple countries or legal entities
Strong knowledge of employee lifecycle administration, HR documentation and HR systems
Experience developing HR policies, SOPs and operational workflows
Understanding of employment compliance, payroll coordination and employee benefits administration
Strong organisational skills and attention to detail
Strong written and verbal communication skills in English
Experience supporting international teams in technology companies
Experience working with EOR providers and external payroll vendors
Experience implementing HR systems or automating HR workflows
Bjak.my runs Malaysia's leading online auto insurance marketplace and digital services platform, letting users compare and buy car and motor insurance from multiple insurers and renew road tax instantly. The product works by collecting user details, showing quotes, enabling purchase, and offering added services like nationwide towing and emergency roadside assistance, all through a single platform; revenue comes from commissions on sales and extra services. It differentiates itself with a wide insurer network and a multi-service approach (insurance, road tax renewal, towing, roadside help) backed by MSC Status. Its goal is to make auto-related financial and support services simpler, cheaper, and more accessible for users across Malaysia and the Southeast Asia region, while continuing to save customers money.
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