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ALTEREA

Energy engineering for buildings and cities

Tenant Relations Coordinator

Full-Time
No salary listed
Entry
Associate's
Île-de-France, France
In PersonRegular travel to construction sites in the Lille metropolitan area is required; a vehicle is provided.
Customer Experience & SupportCustomer Support

About the job

Requirements
  • A Bac+2 education is required.
  • A first experience in office administration is required.
  • Strong interpersonal skills, listening ability, and diplomacy are required.
  • Organization and dynamism are required.
  • Proficiency with Microsoft Office, including Word, Excel, and Outlook, is required.
  • Regular travel to construction sites is required, with a vehicle provided.
Responsibilities
  • Support tenants during occupied energy-renovation projects using an EnergieSprong-type approach.
  • Plan appointments and conduct visits with resident tenants.
  • Prepare condition reports with the landlord.
  • Act as the link between the works supervisor and residents.
  • Transmit information, particularly to the project owner.
  • Coordinate tenant communications throughout the installation process, including schedules, notices in common areas, leaflet distribution, letters, and weekly office hours.
  • Manage in-person and telephone reception for residents.
  • Process tenant complaints.
Desired Qualifications
  • Interest in learning a new profession in the building sector.

About the company

ALTEREA is an energy engineering firm that helps clients manage the energy, environmental, and digital transition of buildings and territories. It offers consulting, studies, project management assistance (AMO), and project management (MOE) to improve energy and environmental performance, covering audits, design, supervision of work, and project acceptance for renovations, asset optimization, and new construction. The company operates from Nantes with eight agencies across France and more than 400 employees, and is part of the ALTYN group, which provides end-to-end support through ten specialized companies. Since 2022, ALTEREA has been a mission-led company focused on contributing to the energy, environmental, and digital transition of buildings, cities, and territories.

Company Size

11-50

Company Stage

Growth Equity (Venture Capital)

Total Funding

$5.5M

Headquarters

Nantes, France

Founded

1999

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Simplify Jobs

Simplify's Take

What believers are saying

  • Le Cèdre renewed ALTEREA's contract reference in late 2025, extending channel access.
  • The Department of Nord awarded four-year GTB modernization work starting in 2027.
  • 2026 site content centers on heatwaves, simplification decrees, and ANRU 3 demand.

What critics are saying

  • Public-contract dependence exposes revenues to municipal budget delays and procurement cycles.
  • OpenProcurements shows only narrow recent wins, including Valenciennes and Saint-Nazaire bids.
  • Energy-transition consulting faces commoditization if larger integrators bundle design, works, and financing.

What makes ALTEREA unique

  • ALTEREA won Nord GTB engineering work worth €567,861 in April 2026.
  • Its ALTYN backing gives access to consulting, engineering, services, and works capabilities.
  • Nine agencies across France and 400-plus employees support national public-sector delivery.

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Benefits

Meal Benefits

Remote Work Options

Paid Holidays

Profit Sharing

Growth & Insights

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%