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Confidence Wealth Management

Appointment Setter - Financial Services

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeRemote in USA$77.8k - $90k /yr

About the Job

Requirements

  • Three or more years in sales, appointment setting, client service, banking, insurance, financial services, or a comparable professional environment, including at least one year in a role where outbound calling was the core of the workday.
  • Demonstrable performance metrics from a prior role, such as contacts per day, appointments set, show rate, or quota attainment.
  • Professional phone presence, active listening, and ability to ask for the appointment.
  • Strong organization and reliable follow-up habits.
  • Comfort making outbound calls throughout the day, including repeated attempts when prospects do not initially answer.
  • Familiarity with Salesforce or a comparable customer relationship management system for daily contact logging and pipeline management.
  • Familiarity with a business phone system and text messaging within a customer relationship management system.
  • Familiarity with Microsoft 365, including Outlook, Teams, and Excel.
  • Familiarity with Zoom and virtual office platforms.
  • Familiarity with call recording and coaching tools.
  • Ability to learn new platforms quickly.
  • Must live in the United States and be authorized to work in the United States for any employer.
  • Availability to work Pacific business hours during the training period; post-training schedule changes are not promised and depend on firm needs.
  • A quiet, private home workspace with high-speed internet, subject to verification before the start date, and camera use during the workday.

Responsibilities

  • Make outbound calls, texts, and emails throughout the day to marketing-generated leads and database contacts.
  • Understand what prompted each prospect's interest, ask questions, and explain why a one-to-one meeting with an advisor is the appropriate next step.
  • Qualify prospects against the firm's criteria before booking appointments.
  • Book first appointments directly on advisor calendars, then confirm, remind, and reschedule as needed.
  • Follow up persistently and professionally with people who have not responded.
  • Maintain accurate Salesforce records, including contact details, call outcomes, next steps, and appointment status.
  • Use approved scripts, templates, and talking points while adhering to compliance and confidentiality standards.
  • Track daily activity metrics, including contacts, conversations, appointments set, and appointments held, and report them weekly.
  • Provide advisors and the marketing team with specific feedback on lead quality and prospect comments.
  • Work in the firm's virtual office with camera on during Pacific business hours.
  • Contact new leads the same day they arrive and follow a structured sequence until they book or are closed out.
  • Ensure appointments are confirmed, reminded, and rescheduled so advisor calendars hold.
  • Provide timely weekly activity and appointment numbers to the manager.
  • Help ensure advisors meet prospects who understand the purpose of their first appointment.

Desired Qualifications

  • Experience in financial services, insurance, or banking is strongly preferred.

About the Company

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Total funding
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