Quality and Risk Management Senior Manager - Risk Management and External Communications

CMAT is a key Strategic Enabler in our new model, which comprises of professionals with various areas of focus that collectively provide mission critical services to support Deloitte’s overall success. Whether focused on project financials, quality and risk management, methods and tools, sales excellence, talent, leadership support, or other activities, these professionals ensure that our Firm operates efficiently, and our people are able to effectively serve clients every day.

Recruiting for this role ends on 11/13/2026.

The Team

The mission of Quality and Risk Management (QRM) is to manage the risk in our growing and increasingly complex business to improve financial performance and protect the firm’s assets and reputation.

Work you’ll do

Consulting Services’ Quality and Risk Management group is seeking a Senior Manager to support various Deloitte business practices as part of QRM Strategic Programs. This professional will be an experienced risk leader who can combine commercial judgment, communications review expertise, strategic thinking, and executive presence.

Deal Desk and Contract Management Support and Activities

• Deal structuring and strategic advice: Partner with sales, legal, finance, and delivery teams to support deal desk activities, proposals, and deal structuring, aligning stakeholders and accelerating sales and contracting cycles.
• Contract review and negotiation: Lead risk consultations and SOW reviews; collaborate with legal to review agreements, draft custom provisions, and advise on negotiation strategies consistent with Firm policies and sound business practices.
• Ongoing engagement risk management: Support change orders, amendments, and renewals; advise on contractual obligations and policy compliance; and partner with account leadership and quality teams to identify and mitigate delivery and engagement risks.
• Knowledge sharing and continuous improvement: Maintain knowledge of evolving services, products, and technologies; mentor and train colleagues; and advance strategic initiatives, tools, templates, and processes that strengthen risk management and contracting practices.

Ecosystem & Alliances, Pro Bono Support

• Lead risk reviews for alliance agreements, statements of work, and funding initiatives for a select client portfolio.
• Facilitate escalations involving complex or high-risk matters, ensuring issues and recommended actions are clearly documented.
• Collaborate with business leaders and stakeholders across the firm to issue-spot, develop mitigation strategies, and support timely decisions.
• Evaluate the firm’s pro bono opportunities with a fine lens on potential conflicts, appropriate practitioner expertise, and project structure.

External Communications Review

• Review external communications (survey reports, white papers, press releases, presentations, social media posts, blogs, etc.) against Deloitte policies; provide clear feedback and offer relevant resources to help internal clients mitigate potential risks.
• Proactively assess communications risk by weighing possible conflicts, reputational or relationship damage, regulatory conflicts, and litigation.
• Become a subject matter expert on Deloitte’s External Communications policy and have the ability to translate it to business leaders.

A successful candidate will possess these skills:

• Analytical, resourceful, and detail-oriented; has an innate ability to identify gaps in logic
• Ability to use experience and context to interpret and apply policy/guidance; able to effectively support decisions when challenged.
• Productive and responsive under pressure; has the drive to consistently produce quality work under challenging deadlines.
• Comfortable with high levels of ambiguity; able to use experience in applying and interpreting policy where judgment is required.
• Demonstrated willingness to listen and learn, and a consistent record of making and explaining appropriate decisions.
• Ability to effectively communicate challenging messages to audiences at all levels of the organization, including Deloitte leadership.

Qualifications

Required:

• Education: BBA/BA/BS in a related field.
• Experience Requirements: Minimum 8-10 years of complex document and contract reviews.
• Experience reviewing communications against policy, with the ability to interpret policies, recognize nuanced risks, and recommend practical revisions.
• Ability to travel up to25%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

• Technology delivery and implementation services experience.
• Experience in Consulting field or a professional partnership.
• Education: Master’s Degree.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $155,600-$306,800.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.