The role requires 2–5 years of experience in sales, account management, or a related field.
Strong verbal and written communication skills are required to build rapport with clients and present solutions.
The role requires the ability to handle client issues efficiently and find creative solutions.
A proven track record in sales or account management focused on meeting targets is required.
Familiarity with customer relationship management software, such as Salesforce or HubSpot, is required for tracking client interactions and sales.
The role requires comfort negotiating terms, pricing, and contracts to close deals.
Strong organizational skills and the ability to manage multiple accounts and priorities are required.
Responsibilities
Build and maintain strong, long-term relationships with assigned clients.
Serve as the primary point of contact for clients, addressing questions or concerns.
Communicate regularly with clients to understand their evolving needs and offer appropriate solutions.
Identify new sales opportunities within existing accounts to expand revenue.
Develop and execute sales strategies to meet or exceed sales targets and business objectives.
Monitor client satisfaction and ensure products and services align with client expectations.
Develop personalized account plans focused on customer retention and growth.
Address and resolve issues that might affect the client relationship.
Track and report key metrics, including client retention rates, upsell and cross-sell opportunities, and revenue growth.
Work closely with internal teams to ensure smooth service delivery and client satisfaction.
Coordinate with product and service teams to meet client needs effectively.
Prepare and present tailored proposals and presentations to clients.
Negotiate pricing and contract terms in alignment with company policies and client needs.
Close deals while ensuring mutual satisfaction for the client and the company.
Maintain accurate records of client interactions, sales activities, and progress toward sales goals.
Provide regular reports to management on account status, sales forecasts, and pipeline updates.
Analyze client data to identify trends, growth opportunities, and potential risks.
Desired Qualifications
Industry knowledge of commercial trucks, construction, and municipal contracts.
A degree in business, marketing, or a related field.
HOLT Truck Centers in Houston is looking for a full time New Truck Sales team member. A Sales Account Manager is responsible for managing relationships with existing clients and acquiring new business opportunities. Their primary role is to ensure that the company's products or services meet client needs while also driving sales growth. They act as the bridge between the company and its clients, managing accounts, addressing customer concerns, and ensuring satisfaction with the company's offerings.
Build and maintain strong, long-term relationships with assigned clients
Serve as the primary point of contact for clients, addressing any questions or concerns
Regularly communicate with clients to understand their evolving needs and offer appropriate solutions
Identify new sales opportunities within existing accounts to expand revenue
Develop and execute sales strategies to meet or exceed sales targets and business objectives
Monitor client satisfaction and ensure that services/products align with client expectations
Develop personalized account plans that focus on customer retention and growth
Address and resolve any issues that might affect the client's relationship with the company
Track and report on key metrics such as client retention rates, upsell/cross-sell opportunities, and revenue growth
Work closely with internal teams to ensure smooth service delivery and client satisfaction
Coordinate with product and service teams to ensure that client's needs are met effectively
Prepare and present tailored proposals and presentations to clients
Negotiate pricing and contract terms in alignment with company policies and client needs
Close deals while ensuring mutual satisfaction for both the client and the company
Maintain accurate records of client interactions, sales activities, and progress toward sales goals
Provide regular reports to management on account status, sales forecasts, and pipeline updates
Analyze client data to identify trends, opportunities for growth, and potential risks
Required Skills and Qualifications
2 - 5 years of experience in sales, account management, or a related field
Strong verbal and written communication skills to build rapport with clients and present solutions
Ability to handle client issues efficiently and find creative solutions
Proven track record in sales or account management with a focus on meeting targets
Familiarity with customer relationship management (CRM) software (e.g., Salesforce, HubSpot) for tracking client interactions and sales
Comfort in negotiating terms, pricing, and contracts to close deals
Strong organizational skills with the ability to manage multiple accounts and priorities
Preferred Qualifications:
Industry knowledge of commercial trucks, construction, and municipal contracts
Degree in business, marketing, or a related field
Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.