Marriott International

Manages and franchises hotels around the world

Loss Prevention Officer

Security Guarding & PatrolConfirmed live in the last 24 hours

Full-timeCayman IslandsNo salary listedIn-person

About the Job

Requirements

One to two years of security officer and hospitality experience.
CPR and First Aid certification are preferred; knowledge of AED use is a plus.
Ability to work a flexible shift, including overnight.
Proficiency in computer applications, including Microsoft Office applications such as Word, Excel, and PowerPoint.
Ability to communicate verbally and in writing in English with guests, management, and employees so they can understand.

Responsibilities

Patrol all areas of the property and assist guests with room access.
Monitor closed-circuit television, perimeter alarm, duress alarm, and fire life safety systems.
Lock property entrances when required and conduct daily physical hazard inspections.
Respond to accidents, contact emergency medical services, or administer first aid or CPR as required.
Assist guests and employees during emergency situations; notify appropriate individuals about accidents, attacks, and other incidents; and defuse guest or employee disturbances.
Call for outside assistance when necessary and use proper code responses to call for assistance.
Complete incident reports for security and loss-prevention incidents and prepare shift summaries or daily activity reports.
Handle interruptions and complaints, resolve safety hazards, escort unwelcome persons from the property without interrupting operations, and report vehicle accident or theft scenes.
Maintain confidentiality of security, loss-prevention, and property reports and documents, releasing information only to authorized individuals.
Conduct investigations, gather evidence, and interview relevant parties.
Analyze and provide training to minimize future losses.
Conduct ongoing and scheduled safety and security reviews and employee awareness programs.

Desired Qualifications

CPR and First Aid certification are preferred.
Knowledge of using an automatic external defibrillator is a plus.

POSITION SUMMARY

Loss Prevention Officer

Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Minimizes future losses through analysis and training. Conduct on-going and scheduled safety and security reviews and employee awareness programs.

The ideal candidate will have:
· 1- 2 years security officer and hospitality experience
· CPR and First Aid certification preferred. Knowledge of use of AED (Automatic External Defibrillator) a plus.
· Ability to work a flexible shift including overnight
· Outstanding customer and guest services skills
· Proficiency in computer applications, MS Office (Word, Excel, PowerPoint etc.)
· Strong communication skills (written, verbal and reading)
· Ability to satisfactorily communicate verbally and written in English with guests, management and employees to their understanding.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

Recently Posted Jobs

Explore more opportunities at Marriott International

See more jobs