Administrative Operations Manager

Administrative Operations Manager!

Aon is looking for an Administrative Operations Manager (AOM). This is a full-time, hybrid role located in our Mexico City office.

Are you interested in a combination of management responsibilities and support functions? Want to report directly to the Administrative Operations Leader in a fast-paced environment? If so, this may be the job for you!

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Lead, develop, and coach a cohesive team of Administrative/Executive Assistants, including facilitating unit meetings, providing one-on-one coaching, fostering a team atmosphere, and handling performance challenges. A fun aspect of the role includes preparing and producing presentations and correspondence and related material, including editing for grammar, punctuation and clarity. Other responsibilities:

• Coordinate complex meeting logistics on- or offsite, which may include budgeting, travel arrangements, room reservations, meeting room logistics and materials, and catering
• Exercise self-directed prioritization of work and projects, demonstrating measurable progress through open communication with leaders and team members
• Handle email, time recording, full calendar management, research, or other special projects
• Calibrate talent and compensation among unit
• Interact effectively with leaders, clients, colleagues, maintaining professionalism at all times

How this opportunity is different

We will guide you in partnering with business leaders and other colleagues to assess staffing levels, balance and delegate workloads, and ensure that appropriate administrative skill levels are in place. As a key player in the development of our internal talent, you will feel as a meaningful member of team as you help recruit, onboard, train and develop personal growth opportunities for our colleagues. Don't worry... we will help you make the connections with our business groups to support you!

Skills and experience that will lead to success

Prior management experience will help new colleagues excel, as will excellent problem-solving skills with the drive to respond to requests promptly and act proactively. A few additional traits to consider:

• 10+ years of relevant experience in administrative support and advanced-level computer literacy in Microsoft Office Suite and other programs will be most successful in this role.
• Attention to details with strong follow-up skills; this often requires a level of decisiveness and good judgment
• Must have prior management experience in a corporate environment
• Self-motivated teammate with the ability to work independently under minimal direction
• Demonstration of excellent interpersonal, management and organizational skills, which lead to superior customer service and quality/accuracy focus

Education:

Bachelor’s degree or equivalent work experience

English fluency, at C1 level!

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

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